HT1849 I bought a song(which is 5 1/2 minutes long), but it stops playing after 15 seconds and moves onto the next song. I bought this song in a set with 5 other songs, all of which play for full time. Is there anyway to fix this?
So yeah, pretty much what the title says... Is there anyway to fix it? Like I said, ALL of the other songs play for full time. All but that one song.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
Similar Messages
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This is bugging me quite a bit, I bought an album today and it lists the song as being 4 mins 17 seconds. However, as I mentioned, on both platforms it stops at around 35 seconds and flicks onto the next song in the case of iTunes or just stops playing audio for my iPod Touch 4th gen. It is a full song on Youtube and everywhere else I seem to look, so is this likely to be a software issue with iTunes/iOS or the song itself perhaps?
Many thanks to any who can help!That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
downloaded two albums on the same day will play only 45 seconds of a song and goes to the next song on both albums need help
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I bought the song 'Go the Distance' by Michael Bolton. It said it had completed downloading but when I play my song it stops 1.01 minutes into it and goes onto the next song. How can I fix this?
It seems like alot of people are having this problem tonight. I dont know how to fix it but i hope apple fixes iTunes soon.
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my songs wouldnt play on my ipod so i deleted the songs on the ipod and went to the purchased section in itunes to recover like i did with another song and my purchase history i blank, how can i get them back?
Maybe you have multiple accounts that's why your purchase history is empty. You can try checking for possible Apple IDs that's existing for you or you can ask for assistance from support.
http://www.apple.com/support/itunes/ -
I downloaded a song that stops at 1:04 and jumps to the next song, as if it's over. This song was in the middle of several songs, but this is the only one that is incomplete. Can I download this song again for free, or do I have to purchase again?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I recently started running and downloaded the Couch to 5K webcasts, while running how do I get my podcast to play one song in it's entirety and move to the next and not skip to the next after a few seconds into the song? I beleive it's the motion of the running that is causing it, is there a setting I need to change?
Hello nowrunning,
Is the "Shake to Shuffle" option turned on in your iPod's settings? To check, head to Settings -> Music -> Shake to Shuffle and make sure it is set to Off.
B-rock -
I have many thousands of songs in my itunes library. Unfortunately, most are now pointing toward .jpgs instead of the m4a files in my itunes library. Is there anyway to fix this without reimporting all the files into itunes from scratch?
OMG...I'm glad to know I'm not the only one. Since my computer is a goner, I don't have any other way to access all that music.
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Hi
I have an Ipod nano which is nearly 12mths old. Recently the shuffle aspect has not been working and I have to manually press the forward arrows on the screen to move onto the next piece of music. If i dont press the forward arrows the same piece of music plays over and over.
regards
jamieHello
Tap the screen when playing a song and you should see playback options and tap the repeat until it is white. When it is blue it on repeat and if it has a 1 on it then it is repeating the same song over and over again.
iPod Nano
http://manuals.info.apple.com/MANUALS/1000/MA1624/en_US/ipod_nano_user_guide.pdf
Regards,
-Norm G. -
Recently I have found the certain songs, and its always the same ones, have started stopping half way thru and skipping to the next track. Even if I manually try and forward thru to the end of the track they wont go beyond half way. Does anyone else have this issue and are there any fixes?
I have figured out a fix. I have deleted the songs in question and then gone to the 'purchased' section in iTunes Store and re-downloaded the tracks and they work fine. Haven't found a problem on a non-downloaded track yet so not sure what fix would be there.
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YouTube will not work on safari for me on the ipad. Is there anyway to fix this? I can go anywhere else on the internet fine and it works on google chrome, but on safari it shows a blank screen with the bar on top after it loads, if it's even loading at all.
I do not know if it's relevant or not, but I got a message on my ipad while on safari saying that my iPhone has a virus. I looked it up and it seems it might have just been an ad from the website I was on, but it happened around the same time YouTube stopped working.You will find that using the YouTube app will provide a better viewing experience for YouTube videos.
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Hi, both my husband and I have iphones synced to my apple id. It seems that we can't facetime due to this as it's like my email address is calling my email address! Is there anyway to fix this or will we need to create a new id for my husband's phone?
settings - facetime - remove the apple id, on your husband phone.
He should create his own id for imessage and facetime. -
I downloaded an album from i tunes, but it will not play back correctly,
it starts a track and then stops randomly and jumps to the next track
and then does the same thing ad ainfinitum! What to do??Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link. -
My songs play 10 seconds then switch to the next
My itunes is yacked! My songs and or videos play about 10 seconds then automatically switch to the next song. I synced and now my ipod does too! I have looked everywhere and cant figure it out! HELP!
I found that removing them from my iTunes library, then re-adding them, solved the problem. No idea why this should be happening though; the 30-second bit is surprising, and I wonder if it has something to do with 30-second previews that are available on some web sites. Perhaps there's some sort of marker in the file, and iTunes interprets it as the end of the file. But why re-adding them fixed the issue, I know not.
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Hi, I need help with the title of this discussion. The fact that several of my songs stop at around 15 seconds and just skip to the next song when i just purchased them.
Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2
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