HT1904 I have money on my itune acct. but it will not let me make a purchase. Can anyone help me with this problem?

I have money on my itunes account but it will not let me make a purchase.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Edit > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Edit > Preferences > Privacy > Cookies: "Show Cookies"

Similar Messages

  • HT201413 i have an iphone 3gs and everytime i try to restore it on itunes it just keeps saying an unknown erroe has occured (29) can anyone help me with this

    i have an iphone 3gs and everytime i try to restore it on itunes it just keeps saying an unknown erroe has occured (29) can anyone help me with this??

    Hello Laura,
    Thank you for posting in the Apple Support Communities.  I found an article that has information about Error 29:
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    You can find the full article here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/ts3694
    Best,
    Sheila M.

  • I have a licensed copy of Adobe Acrobat X Pro for Windows.  I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS?  Can anyone assist me with this conversion?  Best,  James.

    I have a licensed copy of Adobe Acrobat X Pro for Windows.  I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS?  Can anyone assist me with this conversion?
    Best,
    James.

    you cannot use your pc license to install on a mac.  you would need a separate license (and serial number) for that.
    adobe allows platform swaps, but only with the latest (xi) version, Order product | Platform, language swap
    your option to use acrobat on a mac are to upgrade to acrobat pro xi and change platforms, use a windows emulator (parallels/boot camp etc) on your mac or swap with a third party.

  • TS2446 I know my apple ID password but apple will not let me make any purchase without my security Questions, which I can not remember the answers to which is crazy as I have already made purchase and have £10 on my account still to be redeemed!! Please h

    I know my apple ID password but apple will not let me make any purchase without my security Questions, which I can not remember the answers to which is crazy as I have already made purchase and have £10 on my account still to be redeemed!! Please help

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE131
    Call them up, and let them know you would like to be transferred to the Account Security Team.
    HT5312: Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312

  • HT1689 I have money in my iTunes account and it will not let me purchase what I want.

    I have money in my iTunes account and it will not me make a purchase.  It says I have to contact iTunes support.

    Did you contact iTunes support then?
    https://expresslane.apple.com/Issues.action

  • My iPhone won't stay sync'd to iTunes, It syncs but then disconnects, then reconnects. Can anyone help me with this problem??

    Everytime I connect my Iphone to my computer, it syncs, then soon after disconnects, then reconnects, and so on....Does anyone know why it's doing this? It makes it hard to back things up and charge it. I checked and my iTunes and iPhone software are updated and my computer is only 6 months old....help please!

    Reasons for Drive Failure
    Hard drives are mechanical devices with moving parts, so they are subject to expected wear and tear, and can potentially fail mechanically at any given time. But most manufacturers will label their product with an expected average lifespan (usually provided in total expected number of functioning hours). But if a part is faulty or there are some manufacturing defects, a drive's lifespan can be over in as little as a day. Other factors are primarily external in nature. Power surges can cause drive failure, as can fire or water damage, along with a number of computer viruses. Exposure to high levels of magnetism can disrupt the normal functions of a drive, along with sharp impacts. If dust gets into a drive, it can become the catalyst for an eventual failure.
    You could try to boot with this. It will test your HD!
    I would say your HD is toast!http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-ma...
    Read more: http://www.ehow.com/about_5087073_causes-hard-drive-fail.html#ixzz2aOMvlQ8w
    I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

  • Can not seem to load actions? Can anyone help me with this? I have pse8 elements

    I need help loading actions on
    pse8 elements it has been done but i can not seem to find where to put it

    Windows There called Florabella actions there really nice. Anyways finally get them and can not get to the folder
    Its all step by step but by the time i'm suppose to goto mycreations and photo effects i can not seem to find them?

  • HT1212 i have an IPAD 2 that I forgot the password to access the device. Can anyone help me with this?

    I have an IPAD 2 that I forgot the password to sign on the device. Can anyone help me with this? How do I force the IPAD2 in to recovery mode?

    Did you connect it to iTunes?  This is from that link...
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • Can anyone help me with a problem i am having with my music on my iPhone 4S. I have put alot of Compilation CDs in my library on iTunes. I download these tracks onto my phone, everything is ok so far. Now, this is what is niggling me and I don.t know how

    Can anyone help me with a problem i am having with my music on my iPhone 4S. I have put alot of Compilation CDs in my library on iTunes. I download these tracks onto my phone, everything is ok so far. Now, this is what is niggling me and I don.t know how to resolve it. This is my problem: 
    Have downloaded for example: Queen – Bohemium Rhapsody from a compilation album as well as a few complete Queen Album CDs into the iTunes library and then put them into playlists,
    When I go onto my phone and select Queen on the MUSIC app using Songs tab at the bottom of the screen it will display all Queen songs and their resective Alum pics, that is all those not in a complilation album, .
    If I know the song title I can select the songs tab and find the song that way,
    I’ve tried fiddling with the settings in the iTunes app by going to ‘get info’ tab and trying to sort the problem out that way but am not having much luck.What I want the phone to do is show, for example all Queens songs including those in compilation albums. Can this be done, would be grateful for any ideas on how it can be done, that is if ic can be done, any ideas
    Thanks for your help

    Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

  • I have Windows 8 pro on my computer .  I un-installed itunes on my computer to re-install itunes 7.1.1  Now the system will not allow the re-install.  Can anyone help?

    I have Windows 8 pro on my computer .  I un-installed itunes on my computer to re-install itunes 7.1.1  Now the system will not allow the re-install.  Can anyone help?

    I have an HP Officejet Pro 7580 similar to the 8600 you have and after upgrading to Mountain Lion it wouldn't work. HP support site said download updates for Mountain Lion from App Store not their site so I went to software update but there were NO UPDATES FOR 10.8.  Tried a million things and could not get printer to work.  So I restored back to Lion figuring at least printer worked then only now I can't get it to work with old settings either. I am sick to death of claims by Apple and peripheral manufacturers that everything is compatible all you have to do is get updates well in this case THERE ARE NONE TO BE GOT and I don't have time to **** about trying to find 'work arounds'.  There shouldnt be a need for work-arounds. Unless the updates are ready DONT release the new OS.  You shouldn't have to be an IT tech to make basic things like printing work.  I see also the HP 8600 is even sold by appstore so there is no reason why it shouldn't work with minimum fuss. 

  • When i connect i5 to itunes .. i dont get "delete" option for songs upon right click .. can anyone help me with this plz?

    when i connect i5 to itunes .. i dont get "delete" option for songs upon right click .. can anyone help me with this plz?

    Yes, annoying. A couple of options:
    While it's playing the current A song, click on the H song to select it (but not double click to play it), when iTunes jumps to the second A song, press the down key and iTunes will remember that you had that H song selected and will move the selection to the second H song while the second A song is still playing. So, still jumps around, but easy to get back to where you were.
    Create a new playlist for your music, right click on it, select "New Window" and you can browse your music in a second list while the first window continues to play music. But if you then start playing music in that second window, you have to go back to the first window if you want to start browsing again. Not great if you're navigating around to play the next song.
    Play music from iTunes DJ, then as you're browsing around your library, you can add things to play next in DJ, and go back. You can combine this with previous suggestion, to keep DJ open in one window while you browser in the other window.
    None of these are great, but maybe one of these works better than your current workflow.

  • Can anyone help me with this message?  We could not complete your itunes store request an unknown error occurred (-1202)

    Can anyone Help me with this message?  We could not complete your itunes store request an uknown error occurred (-1201)?

    You have to unplug your ipod and reload the page.

  • HT4623 im having problems with iphone 5 it keeps goin to recovery mode, i have the latest update already installed but it keeps goin to recovery every two day. can anyone help me on hoe to fix this issue? thanks

    im having problems with iphone 5 it keeps goin to recovery mode, i have the latest update already installed but it keeps goin to recovery every two day. can anyone help me on hoe to fix this issue? thanks

    Try to Restore with iTunes on your computer. If this does not work, there is full Warranty. Make Genius reservation or set up service and take or send to Apple for resolution.

  • HT5858 I do not have a password on my ipad, but it will not let me in without one.  What do I do?

    I do not have a password on my ipad, but it will not let me in without one.  What do I do?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note: Data will be lost

  • I still have a balance on my giftcard but it will not let me reddem it

    i still have a balance on my giftcard but it will not let me reddem it help!!!!11

    Once an iTunes Gift Card has been redeemed, the balance is fully transferred to your account and the card itself no longer has any value. It is not necessary to re-enter your card code for every purchase. Each time you make a purchase, funds will be automatically deducted from the store credit balance on your account until the credit is used up.
    To refresh your visible credit balance, sign in to your account in the iTunes Store. Your updated credit amount appears next to your account name.

Maybe you are looking for

  • How do you transfer voice memos to itunes?

    I am trying to transfer my voice memos to the latest version of iTunes but I cannot find a way. It used to be simple with the older versions, but now I am having trouble.

  • DVD/cd player not working

     My 2 yr old DV9700 laptop dvd is not playing. My lightscribe dvd/cd player just stopped working. Says no disc found even though it has power, the disc is spinning and the light is on. It is not recognizing the drive in my device manager!  I can not

  • How can I stop from having my volume system increasing?

    When ever I listen to music my volume increases by itself. How can I stop it from increasing?

  • Any idea what happened with this BIND crash?

    May 15 23:06:57 SERVER named[6630]: mem.c:1298: REQUIRE(ptr != ((void *)0)) failed, back trace May 15 23:06:57 SERVER named[6630]: #0 0x433afd in ?? May 15 23:06:57 SERVER named[6630]: #1 0x7fa24887215a in ?? May 15 23:06:57 SERVER named[6630]: #2 0x

  • TS1389 I just got a new i mac, and when I went to play a song an

    I just got a new imac, and when I went to play a previously purchased song and it said that I have to authorize my computer. How do I do that?!