HT1904 My grandson downloaded some games without my knowledge.  I want to return them.  Is that possible?

Can I return apps purchased by grandson without my knowledge?

All purchases are considered final, but you could try contacting iTunes support and asking for help (they may or may not give you a refund / credit) : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Similar Messages

  • HT1386 I am re-building my iTunes library, but still have all the content on my iPod Classic.  I have just downloaded some songs from the store and want to add them to the iPod, BUT when i attempt this the message asks if I want to delete all content on t

    I am rebuilding my iTunes library, but still have all the old content on my iPod Classic.  I have just download some songs from the iStore and want to add them to the iPod, BUT when I try to sync it asks if I want to delete all content from the iPod and add only the material that I have just downloaded from the Store.  I do not want to lose my old content, because it is very extensive.

    You are trying to sync to other than the one iTunes library you can sync to. You can copy music from multiple library/computer if you use the manual method of syncing. That method is described here
    iTunes: Syncing media content to iOS devices and iPod
    If you want to make this computer/iTunes library your syncing computer/library you have to restore the iPod on this computer/library. Restoring erases the iPod.
    You can redownload most iTunes purchases by:
    iTunes: Syncing media content to iOS devices and iPod
    To copy other music to the computer see:
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
    BTW this is the iPod touch forum

  • Grandson downloaded a game without my permission

    can I get my money back?

    Maybe. You'll need to talk with iTunes Billing.
    https://www.apple.com/emea/support/itunes/account/
    But FYI: Usually, all purchases are final.
    http://www.apple.com/legal/internet-services/itunes/us/terms.html

  • I downloaded some games through iTunes to my mac air and I can't open them....what do i do?

    I downloaded some games from Itunes and I can't find them to play...help???

    If they are iPad or iPhone iOS5 games they won't play on your MBA. It's the wrong operating system.

  • After I download some games ,The other applications cannot open.what can I do about it?

    After I download some games free ,my ipod touch can not work ,even cannot open some programs .When I touch the screen ,it flash some seconds and come back to the main interface .what can I do about it ?
    such asQQ. Wedingand.etc.can't be opend .
    Thank you for help.

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
    There's more to try but let's go a bit at a time.

  • Why can't i download some games bought from the app store on my iPad to my mac?

    Why can't I download some games bought from app store on my ipad to mac pro?

    iOS apps and games don't run on Macs. And Mac apps and games don't run on iOS devices.

  • How to download asphalt8 game without wifi?

    How to download asphalt8 game without wifi?

    You download it to your computer and sync it to the phone via iTunes. If it's over 100 MB, you can NOT download it directly from the app store without WiFi.

  • Not able to download some games

    Found the solution. I had to free 40 gbs to install Destiny The game ask for 17 GB, and even if I had 25GB or 30GB it would keep asking for more 135MB, when I got to 40GB(by deleting a 10GB game) Destiny started downloading, and I could finally install the game, the weird thing is that the game did use only 17GB and the other 23GB are free, and I can download other games to fill this space.
    This makes me think that some games need double space to install so its like you have 2 copies of the game(The installer and the game), and the system deletes the installer after all is complete.

    I have 2 games that I can not download:
    Destiny, and Injustice.
    What is happening:
    The game prepare to dowload it goes to 24% and back to 0%, and keep doing like this
    after a few tries it says that the game cannot download, and when I open to downloadagain it says I need more 134 mbs I deleted other game, and free more 12 gbs, but it stillsays I need more 134mbs the number wont change no matter how much space I have.
    I can download other games but these 2 I cant.
    What I have tried: Changing the DNSDeleting all related files to the game and trying againTurning off/restarting ps4 and internet.Downloading another game together with the ones that wont download (the others work but these 2 wont)Tried to tell ps4 to download using the web browser on the PC (with my psn account ofcourse) Still not working will keep trying. But if anyone has a solution please let me know.Thanks
    (if I find a solution will post here)

  • HT1577 I am trying to download some games and it keeps saying waiting what do I need to do.  T

    I am new to apple and I am trying to download some games and movies.  The movies I can not find them and the games just keep saying waiting.  I feel like this thing is not working right.  If someone could let me know what I am doing wrong or what I need to do.
    Thanks
    Amanda

    Please refer to :
    Troubleshoot Creative Cloud download and install issues
    Troubleshoot CCM Applet installation and download
    InDesign trial download - Adobe Applications manager keeps quitting unexpectedly.
    You can download directly if using a different browser also fails.if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/adobe-cc-direct-download-links.html and activate with your serial number. if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies. The most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com), failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com.
    Regards
    Rajshree

  • I updated my ipad from IOS 5 to IOS 8. All games and apps that I downloaded was deleted. What can I do to return them back, even after downloading one of the games He deleded all the steps I went through and I need to start all over  again

    I updated my ipad 2from IOS 5 to IOS 8. All games and apps that I downloaded was deleted. What can I do to return them back, even after downloading one of the games He deleded all the steps I went through and I need to start all over  again

    iCloud: Restore or set up your iOS device from iCloud
    Or from iTunes  http://www.iphonefaq.org/archives/971992

  • I have intel mac  10.411, want to access iTunes, won't let me unless upgrade tp itunes 10, but it needs OSX 10.5. I just want to download some music, not upgrade my operating system. It's not THAT old. Ideas?

    I have intel mac  10.411, want to access iTunes, won't let me unless upgrade tp itunes 10, but it needs OSX 10.5. I just want to download some music, not upgrade my operating system. It's not THAT old. Ideas?

    As long as you don't need all the bells and whistles of the iTunes Store such as Ping, and don't need to sync an iOS device running iOS 4.x, then iTunes 9.2.1 should work for you. It should be available via Software Update, but if not, you can still get it here:
    http://support.apple.com/kb/DL1056
    but it would be best to upgrade your Mac to Mac OS X 10.5 or 10.6, since it's probable that eventually the iTunes Store will no longer support iTunes 9.x.
    Regards.
    P.S. Mac OS X 10.4 was discontinued three and a half years ago, so yes, it's getting rather long in the tooth. Cheers.

  • My ipad icons were rearranged and some disappeared without my knowledge, is this hacker or virus?

    Helle,
    My ipad icons were rearranged and some disappeared without my knowledge, is this hackers or virus? Please comment. Thanks
    Rene

    No. Someone that had access to your did this without your knowledge.

  • I have downloaded cds into my itunes library and want to load them ont my ipod touch.  it is only transferring music that i have purchased.  How come?

    I have downloaded cds into my itunes library and want to load them ont my ipod touch.  it is only transferring music that i have purchased.  I did not have this problem with my iphone or my old ipod touch.  How come?

    Do they play in iTunes on the computer?
    Did you use the iTunes import feature?
    http://support.apple.com/kb/PH12486
    What is the format of the songs? Select a song and right click and select Get Info and go to the Summary tab

  • HT201272 I downloaded movies to my iPad and now want to see them on my iPod but I don't know if apple will still charge me

    I download movies to my iPad and now want to   See them on my iPod but don't know if apple will chargeme  I used the same account

    Welcome to the Apple Community.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.

  • I have marked some video cuts for removing, and want to activate them again and take away the marking (a red line over the thumbnails). How do I do that?

    I have marked some video cuts for removing, and want to activate them again and take away the marking (a red line over the thumbnails). How do I do that?

    In the middle tool bar, near the Reject Tool that you used to make the red marks, there should be an "Un-Mark" Tool. Select this tool and you can erase the red marks. It should look like an empty star.
    YOu can select "View Rejected Only" to make sure you get them all.

Maybe you are looking for