HT1911 My daughters ipod has been disabled and I just want to reset password for the ipod not itunes account. We have one itunes account for all our devices (so I can control what they purchase).
Why is itunes so difficult to navigate around?
You will need to connect the iPod to a computer's iTunes, and you may need to put it into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPod and restore / resync the content to it.
If it's done via computer that it hasn't been synced to, and therefore doesn't have a backup on it, then from http://support.apple.com/kb/HT1212 :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
Similar Messages
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Ipod has been disabled and says to try again in millions of minutes?
My sons ipod is locked and has a red error message that says the ipod has been disabled, and it says to try again in 21,977,194 minutes? Can Ipods get viruses?
Español
Me paso lo mismo, y perdi el iPod por no guardar la copia de seguridad, lo siento pero no hay solucion, la unica es formatearlo
English
I spend the same, and lost for not keeping iPod backup, sorry but there is no solution, is the only format it
Mi idioma es Español
My language is Spanish -
My ipod has been disabled and it says that i need to connect to itunes , however when i connect it it says that i cannot fix because i have a passcode on it please help, im almost bawiling my eyes ... please help
iOS: Unable to update or restore
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My ipod has been disabled and wont do anything does anybody know how to fix it?
my ipod has been disabled.? i turned it off for like a month and now it says conect to itunes but i cant even put in my password.!how do u get it to start working again
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I tried to use iCloud to restore but she never set up iCloud. I tried to wipe it with find my iPhone but she never set that up. I put the iPod into recovery mode and connected it to an iTunes account on a different computer but it does not pick up the iPod. When I connect it to iTunes not in recovery mode it says to unlock the iPod before it can connect to iTunes. I don't know where to go from here besides blowing it up or putting it in a microwave. Please help. Thank you.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
yes please help
Place the iPod in Recovery Mode and connect to any computer with iTubes and restore via iTunes.
iOS: Wrong passcode results in red disabled screen -
Okay so I let my baby sister play with my Ipod and then whenever I came back home the next day the Ipod says "Ipod is disabled" "connect to itunes". But whenever I try to connect it to itunes it says there is an error and wont connect it. So therefore I cannot connect it to itunes to fix the Ipod.
Your sitter must have tried logging into the device using the wrong passcode. Do it too many times and the device becomes disabled.
Connect to your computer in recovery mode per the instructions in http://support.apple.com/kb/HT1212
You may need to do this more than once. -
data usage increases on wifi
Hi there sambranoronnie,
It sounds like you are seeing lots of cellular data being used when it should be using the Wi-Fi connection for data. I would use these troubleshooting steps from the following article to help you resolve the issue here:
iPhone cellular data connection issues
Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
Restart your iPhone.
Make sure that your software is up to date:
Check for a Carrier Settings Update: Tap Settings > General > About.
Check for an iOS Software Update: Tap Settings > General > Software Update.
Some updates may require a Wi-Fi connection.
Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Phone > SIM PIN.
Try another location. If a different location works, but the original location still doesn't, contact your carrier to report the issue.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Resetting network settings on your device will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
Restore the iPhone as new.
If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare.
Thank you for using Apple Support Communities.
Regards,
Sterling -
My ipod has been restored and i cant get it back out of the i tunes plug in image
how do i restore my ipod back to its normal form
Recover mode. Covered here:
iOS: Unable to update or restore - Support - Apple -
MY LAPTOP DIES NOT RECOGNIZE MY IPOD. AFTER ABOUT 20 MINUTES I GET A MESSAGE THAT SAYS MY IPOD HAS BEEN CORRUPTED AND NEEDS TO BE RESTORED. ALSO AFTER THE IPOD HAS BEEN CONNECTED TO THE COMPUTER THE IPOD WILL FREEZE. I AM ONLY ABLE TO USE IT AFTER THE BATTERY HAS RUN OUT. WHAT COULD BE CAUSING THESE PROBLEMS AND HOW DO I RESTORE MY IPOD!!!!!
Hey gwscrt,
Since iTunes directed to you to restore your iPod, I'd check out the following article that goes over the steps to do so:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
I would read the document in full, but here are the applicable steps for you:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
Have a good one,
David -
my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!
You need to place the device in recovery mode.
Instructions here > iOS: Unable to update or restore
"If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present" -
My ipod touch has been disabled and it says connect to itunes, and I dont have any access to the primary computer that i used first , what do I do ?
put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414
You'll probably lose all your data -
HT1430 forgot my passcode and IPOD has been disabled. what do I need to do
Forgot my passcode and IPOD has been disabled. what do I need to do
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
what do they mean by your apple id has been disabled and how do I enable it? I get this each time I try to update my apps.
Got it sorted. AN e-mail to teh support centre got me three replies, two reasuring me that someone os working on it and the third giving me the information that the ID is enabled again and ready to use. All within 24h. Of course without any information as to why the problem came up in teh first place. At least it was swift action.
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I was given an ipod and it has been disabled and I have tried to hook it up to itunes and it won't sync
Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
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