HT1918 Can't access My Account!  - "Failed to find service connection URL"

iTunes recognizes me, and I'm logged in. However, when I try to access my account, I continue to get an error message:
Connection Manager Failed Invoke: Failed to find service connection URL
I can't access my account!
I am beyond frustrated with Apple and their lack of customer support. Since iTunes is a free app, I was told it's not supported by their customer service (the fact that I spend a ton from the store doesn't seem to matter). My fault for not going with Amazon!
Anyway, I'm stuck!! Can anyone please help?

see the posts on the right.

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