HT1918 Cannot change my Payment information to NONE. iTunes is now blocking my purchase from gift cards
I am ready to pull my hair out. Spent 40 minutes with Apple Support and they could not find a way to fix the issue on my iTunes payment info.
I don't have a US credit card and need to change my payment info to NONE and use my giftcard balance instead. But I was foolishly trialling my international credit card on the system and now it is stuck in the payment info and no matter how many times I verify the card info - I still cannot delete it.
If there are any helpful souls out there who had similar issues- I would be eternally grateful to hear how yours was resolved.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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when i try to change my payment information on my apple id i get a message "your credit card information does not match your bank's records. please enter a U.S. credit card and matching billing address." why do i do?
Please explain
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HT1918 cannot change my email account that the iTunes store uses for my login
cannot change my email account that the iTunes store uses for my login
What happens when you try to change it ? You should be able to change by logging into your account on this page : http://appleid.apple.com
Or via the Store > View Account menu option on your computer's iTunes
You might then need to log out of your account on any devices (iPad, iPhone, IPod Touch) that you have and then log back in so as to 'refresh' the account on them. -
HT1918 I can't change my payment information to none
I have billing problems with my account. I used to use my credit card but now I don't want to pay anymore but there's no a none button for my account and I can't download anything from this account. So please fix it for me.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT1918 I cannot update my payment information in my itunes account.
Have followed all the instructions and signed out and back in again but the edit details section will not accept my current payment details or address - I have moved and my credit card has been replaced due to expiry. Itunes keeps telling me that my (new current) details are incorrect and it is so very frustrating!!! Enough to make me stop using apple altogether. Any offers of advice? or perhaps there are tech issues ??
i went back to check the Mac entry just to make sure it stuck. when i enter the CORRECT security code it seems to accept it. i click done and it seems to save the info. but when i re-log in, the security code and exp date are empty. this is the correct info.
this is so frustrating that you are not able to speak to someone by phone at Apple about this type of issue.
i fully appreciate your help but there seems to be something going on with apple's recognition of my credit card info... -
I cant change my payment information to none
Please help me
I have the same issue with an outstanding balance which I add itunes cards to but they just seem to disappear and never covered the balance of my balance I need help!!!!!!!!!!!!!!!!
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Help me, use to be able to use the App Store for free apps now since I tried to purchase a .99 app I can't do anything with the App Store. It prompting me to
That PayPal is not supported and to go to iTunes and update my payment info. I did and I still can not download any app.Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How coa i change my payment information from visa account to non accout
hi
how can i change my payment information from visa account to non accountHave you created the account? If yes, the following procedures cant be applied. You have to open a new account for this to work!
In your PC:
1.Open iTunes and navigate to App Store!
2. Sign-out of Apple ID.
3. Upon seeing a free app, you'll notice that a button named FREE is displayed beneath so when you click it, it downloads automatically.
4. Click it, now a dialog box opens up asking you to provice your Apple login details, in that box you'll notice the option named CREATE AN ACCOUNT, click it and create a new ID.
5. On the payment page, there will be an optin named NONE, select it and complete the registration.
Its done. -
I am trying to change my payment method to none, but when I go into my account information, I am not given NONE option.
Log into itunes store, view account information, edit payment type under apple id summary.
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Hello ,
I will like to change my payment information but my new credit card is not American , Is Canadian .How can i change the country on my billing info? I cant seam to be able to do it .
Thanks a lot for your help ,What country are you in ? If you are in the US then you can only use the US iTune store, and you can't use a Canadian credit card with the US store - a credit card needs to have been issued by a bank in the country where you are.
If you are in Canada then remove your old credit card from your account and then update your country/region and billing address on your account e.g. by tapping on your id in Settings > iTunes & App Store on your phone and 'view Apple id' on the popup, or via the Store > View Account menu option on your computer's iTunes -
HT1918 problem with changing the payment information
I've got a problem with changing the payment information !!
when I change them and I followed the instruction , and when I click done
it says " for assistance, contact iTunes support at " the link " . and nothing
change , so what should I do ?Hi Bart,
The description of the field VBKD-BSTKD will appear in sales order (VA01/02/03) Header Order data tab.
If you notice the text for below one it is PO Number where Number starts with upper-case N and it iis not the one which you changed.
Also this is a hyperlink to sales header order data screen.
You need to enhance the code via sales exit to fix this. -
Hi
Recently I changed the payment information i.e. payment card details and Apple has charged me Rupees 60 twise. Please explain why and please return that money.
Thanks
SrinathWe are fellow users here on these forums, you're not talking to iTunes Support.
See my reply to your other post : https://discussions.apple.com/message/23956085#23956085 -
How I can change my payment information
How I can change my payment information
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
iTunes Store & Mac App Store: About payment card authorization holds
http://support.apple.com/kb/HT3702
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366 -
and going into settings on my ios device, or going to the website im currently on, and go to store, because Neither of them are working. Please help.
Hi richie wolfson,
If you need to change the billing info on your iTunes Store account, you may find the following article helpful:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Regards,
- Brenden -
How to change my payment methode o none
My visa card is declined and i want to change my payment method to none ......without using another visa card cause i can't...
i need help,
thanks...None for payment
After establishing the Credit Card account (bought things from iTune or App Store), you can remove the credit card information by editing your payment info, choosing "None".
http://i1224.photobucket.com/albums/ee374/Diavonex/3251ae4b9345e8a0551a15d5cad4b 5a9_zps1c6950c2.jpg
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