HT1918 Hello,I'm trying to change my credit card information,but there is no way to do it. Please help me, I did what ever it says in article but it's the same

Hello,for couple days I'm  trying to update some applications, but it asks me  my Apple ID for my billing information, than I was and I'm trying to change my credit card info.- but it's still the same,please solve this problem

See if this article will help:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646

Similar Messages

  • TS2446 my account only says "account disabled"?  It does not say for securtiy reasons.  I went in and changed my credit card information and address.  It is still disabled.  Please help.

    My Iphone displays "Your apple ID has been disabled" when I try to update apps.  Itunes account also with same display.  Can someone help?
    I have contacted Apple several weeks ago and they said they would "review and fix this" however continue not to work. 

    First, you need to contact
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html
    After that, there is a good chance they will then refer you to the AST. So lets see what happens.

  • Im trying to change my credit card information and it keeps telling my security code is wrong and it's not wrong!

    Iam trying to change my credit card information on my account and it keeps saying my security code is wrong, but I keep typing ti correctly, how so i fix this so i can update my account?

    This is rediculous. Nobody on these forums are any help. There are tons of people who are having this problem and Apple is doing nothing. Personally my card just up and stopped working the other day. It works every where else but iTunes. I think this is what Anita is trying to say.

  • Trying to Upgrade... Trying to Change my Credit Card Information

    Help... I'm trying to upgrade my storage.
    I no longer have the bank account that's on file.
    It's not allowing me to change the credit card info.
    Any ideas?
    Thanks!

    Are you trying to change it in your account in the iTunes Store? - this is the correct place to do it. In the Store, click 'Account' in the Quick Links at right. Sign in. Three lines down where it says 'Payment information' click 'Edit'. Click the icon for a card type - Visa, Mastercard, etc and enter the details. Click 'Done', then in the next page 'Done' again.
    Is this what you've been doing? If it hasn't worked you will need to contact Support. Go to https://expresslane.apple.com ; select 'iTunes', and then 'iTunes Store'.

  • Am trying to change my credit card details and the page keeps rejecting the card number?

    HI I am trying to change my credit card details and the cc number keeps being rejected?

    What is the actual error message that you are getting ?
    For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a message about it being declined then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1918 I am trying to change my credit card number, due to loss of former card.

    I am trying to change my credit card number, due to loss of former card. itunes is declining my new card as invalid. do i need to create a new appID?

    no dont create a new apple id.  that will only make more issues.
    see this article
    http://support.apple.com/kb/HT1918
    Peace, Clyde

  • I'm trying to remove my credit card information but my account does not give me the option of none tried it from my iPad on the and my lab top from the iTunes Store and it's not giving me the option of none

    I tried to remove my credit card information from the iTunes Store and from my IPad there is no option of none only edit

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • I'm trying to update my credit card information and it has my country as Canada and I live in the USA

    I'm trying to update my credit card information and it has my country as Canada and I live in the USA

    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • HT1918 Do you know how to change your credit card details and Country on Itunes? It wont let me!!! Help!!!

    I am trying to change my credit card details on Itunes as I have moved to NZ and closed down the credit card in Australia. There is $5 left to pay on the card. It will not let me update my address to NZ or put in my new credit card details. HELP!!!!!
    It says I have to provide a credit card in the Australia before I can clear my $5 credit card debt and I have now cancelled my card in Australia and don't have another one!
    Do you know how I can change my address to NZ and then change my billing to my new credit card in NZ and pay the $5 bill.
    Do I have to shut down my account or reapply to Itunes with a new email address and leave this bill outstanding!! Seems crazy........but cant seem to see any other way around it!

    Click here and request assistance.
    (87754)

  • HT1918 I am trying to update my credit card information

    I am trying to update my credit card information and itunes/ipad is telling me my security code is invalid even though im holding the card in my hands and clearly have the right number. I double and triple checked all digits of all the number, and still, it tells me invalid security code.

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    or
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • My Apple ID has been disabled after I tried to change my credit card details.

    Hi,
    My Apple ID has been disabled after i tried to change my credit card details on my iTunes Store account. I am being charged money for purchases that i have never made even when the apps that i tried to download are free. I am being charged €1.98 every time. When i checked with my bank everything was in order from their end. I am changing the details and doing my purchases from my iPad. Being in Malta i use the Maltese iTunes Store for the purchases.
    Can somebody help me out with this?
    Thanks!
    Jeremy

    You'll need to contact support for this.
    https://expresslane.apple.com/GetproductgroupList.action

  • HT201303 Hi trying to change my credit card on file and it won't let me

    Hi,
    Trying to change my credit card on file and it won't let me.

    Why won't it let you? Is there an error? More information is needed to assist you.

  • HT1918 I have been unable to update my credit card information in the payment information section... Help!!

    I'm trying to update my credit card information and it doesn't allow me to do this - it says to contact iTunes support but I don't know why...

    We are fellow users here on these forums, we won't know why either.
    You can contact iTunes Support via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS3297 What can I do I can not to purchase credit on my game when I was change my credit card information....and it said please contact the iTunes support to complete this transaction

    What can I do I can not to purchase credit on my game when I was change my credit card information....and it said please contact the iTunes support to complete this transaction

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio.  Can you please help and tell me what i need to do. Thank you

    I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio.  Can you please help and tell me what i need to do. Thank you

    Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.

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