HT1918 How do I change my account security questions without entering the answers to the old questions?
How do I change my account security questions without entering the answers to the old questions?
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
Similar Messages
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HT1918 how do you change or reset security questions ??
how do you change or reset security questions ?
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
How can I cahange my security questions and answers?...I keep getting locked out as I cant remeber the answers to the questions I originally set.
Kappy's Some Solutions for Resetting Forgotten Security Questions
(only solutions) -
HT1918 how do I change my account password
how do I change my password
You can log into your account on your computer's iTunes via the Store > View My Apple Id menu option at the top of iTunes (if you are on iTunes 11 on a PC then Alt-S should get the Store menu to appear), and when you've logged in click the Edit button to the right of your id towards the top of the screen that you are taken to.
Or you can do it via this page : https://appleid.apple.com/ -
How do I change account billing information to a Visa business check card?
Pooria
Contact Apple. Before you do, think about telling the story in order
I travel a lot
I have a balance that prevents me from transacting with Apple... please help me.
I prefer to use Gift Cards, is this wise?
What would you suggest to achieve my goal of [ whatever your reason may be for your current methods ] ? -
I recently purchase a new computer and I don't any the information to my old credit card how can I update my credit card information without the old credit card numbers?
Randeg,
Updating your payment information on your account is important. We want to make sure everything continues to work great for you. You can find steps to make payments and update your payment info at http://vz.to/1DCttSE!
AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! -
I changed my email address, how can I keep my icloud data without cancelling my former account...?
Hey there Fonz111,
It sounds like you have a new email address you would like to use to replace the email address you are currently using for your Apple ID, without losing any of the info you have in the account. You can update the email address with this article named:
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
To change your Apple ID, follow these steps:
Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID", and sign in.
If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you are unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
In the "Apple ID and Primary Email Address section," click Edit.
Enter the email address you want to use, then click Save Changes. Apple will send a verification email to that address.
Open the email from Apple, then click Verify Now in the email.
When the My Apple ID page opens, sign in with your renamed Apple ID.
If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID.
After you see a message indicating that verification is complete, remember to update all of the stores and services that you use with your Apple ID.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
TS2446 How do I reset my security questions? I can't remember the answers to my old questions
Okay so I made my apple I.d. Roughly 7 years ago and I just updated to the iPhone 5 and I can't make any new purchases and I just put a couple iTunes cards on this account. Now that I have money on this account when I make a purchase it asks me for my " security questions " that I can't remember due to spelling error possibly or just flat out can't remember. If someone could please help me
<Email Edited by Host>If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
HT1918 How can you change your security account questions
After your account has been unlocked after eight hours how do you change the security questions answered if you have forgotten ?
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?
Can't you try the email option instead?
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HT1918 How do you change or reset answers to the iTunes security questions?
My iTunes user ID and password works fine and I can make purchases on my iPhone. I have a new iPad which is asking security questions since its a new devise. However, I have forgot the answers to the security questions set up years ago. How do I change/reset the answers using my iPhone?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
hi, i would like to change my account security questions , how can i make iy online?
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.
If you have Forgotten the Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
HT1918 how do i change security questions if i dont remember answers
how do i change security questions if i dont remember answers
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
HT1918 How can I change security questions I have forgotton answers
I can not remember the answers to the security questions.How may I change the questions? Thanks
The support link that I gave in my first post, http://www.apple.com/support/itunes/contact/ , when I go to that page on Firefox (version 23) on a Mac (running OS X 10.8.5, I get the same on Safari) is (by default it is seeing my location as US) :
And clicking on the blue 'contact iTunes Store support' in the middle of that screen I get :
With the Password & Security Questions giving me :
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