HT1918 How do I change the rescue email?
How do I change the rescue email
Rescue Email and Security Questions
http://support.apple.com/kb/HT5312
Apple ID Contact
http://www.apple.com/support/appleid/contact/
Similar Messages
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My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?
You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support. -
HT1918 How can I change my rescue email?
I want to change my apple Id to my main email account but I have used it for my rescue email. How can I change the rescue email?!! Thanks
Kerraleigh wrote:
I want to change my apple Id to my main email account but I have used it for my rescue email. .
You cannot re-use an email address
Go to My Apple ID and click Manage your account."
More Info here
Apple ID FAQs > http://support.apple.com/kb/HT5622
Apple ID Support > http://www.apple.com/support/appleid/ -
How do I change the RESCUE email address listed for my security questions to my Apple ID notification to change security questions? The current email for changing my security questions is no longer my email. And I forgot my security questions answers. What do I do?
iPad 2, iOS 7.1There is no need to post multiple versions of your question, the answers will be the same,
Please see your other thread.
https://discussions.apple.com/thread/6078685?tstart=0 -
HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How can I change my rescue email or get rid of it? I need to change my email under my apple ID to the email that is my rescue email. It won't allow me to have the same email. I only have one email address and can no longer access the email address under my apple ID
Welcome to the Apple community.
Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc. -
HT1918 How do I change my rescue email account?
How do I change my rescue email associted with my account. I would like this to be the main email account associated with my itunes account, but I cannot becasue it says it's already being used as my rescue email address.
ThanksGo to https://appleid.apple.com/ .
In the right column, click the link for "Manage your account".
Log in.
In the left column, click the link for "Password and Security".
Answer the security questions when prompted.
In the right column, under the heading "Rescue Email Address", you'll find links for editing or deleting your rescue email address. -
HT6170 i cant enter that email how do you change the rescue email
i cant enter that email how do you change the rescue email
Hi Raven ...
Help here > Manage your Apple ID primary, rescue, alternate, and notification email addresses -
Apple store is saying my security questions are wrong. The rescue email does not belong to me and there seems to be no way to change it. When I try to buy something it tells me to go to my security questions to verify my account. Then all that happens :( please help!
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
b3nnyboyy wrote:
Apple store is saying my security questions are wrong. The rescue email does not belong to me and there seems to be no way to change it.
Note:
You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers -
HT1918 how can I change my rescue email account?
Currently it seems our rescue email account is my wife's work email which is difficult for us to access from anything other than our Mac. I can access my work email on my phone so I would prefer that account as the rescue email.
Click here for information.
(78484) -
Rescue email is no longer valid and I do not have the answers to the security questions in order to change it. What are my options?
https://appleid.apple.com
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HT5312 how do i change the rescue email?
i dont recognize my rescue email
Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
HT5312 how can i change my rescue email address?
I have forgotten my security questions for my apple id. i was wondering how can i change the rescue email address and change my security answers?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
HOw do I change my rescue email address? I want to change my Apple ID and it's telling me that it can't be the same as my rescue email , even though I have already deleted "alternate email address"
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
How do I update my e-mail address which is the same as my RESCUE e-mail address? I have moved and cancelled my old ISP and any associated e-mails with them, and moved my email address to GMAIL. It happens to be the same as my original Rescue email so I need to change the RESCUE email address and you don't give me that option on the Account/E-mail Change page, you just keep kicking me back to "Your email address can't be the same as your Rescue email address" and leave me hanging!
To change your rescue e-mail goto
My Apple Id
Then login and goto security
There should ask you for your security questions answer them and it will take you to a page where you can change them
On that page their should be an area that says "Rescue E-mail"
Click delete or change (if you click change type new rescue e-mail you want)
After that click save
Then you can change your primary e-mail.
Hope this helps
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