HT1918 I am changing my address of my billing for my iTunes account and it will not take my new credit card ? Why? And why is it so hard to find someone from apple to help?! Very frustrated!!
I am changing my address of my billing for my iTunes account and it will not take my new credit card ? Why? And why is it so hard to find someone from apple to help?! Very frustrated!!
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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HT1918 istore will not accept my new credit card information
the istore will not accept my new credit card info
By 'not accept' you mean ... ? If you are getting an error message then if you post what the message says then somebody on here might be able to try and help.
For a card to be accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and to have been issued by a bank in the country where you and your iTunes account are. If your card is, and if it's being declined, then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
HT1918 My iPhone will not accept my new credit card info
My iPhone will not accept my new credit card
By 'not accept' you mean ... ? If you are getting an error message then if you post what the message says then somebody on here might be able to try and help.
For a card to be accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and to have been issued by a bank in the country where you and your iTunes account are. If your card is, and if it's being declined, then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
my computer will on itunes said that it will not use my new ipod touch because it says that service is not started. I have registered my new ipod touch and am trying to download stuff from my itunelibrary. Ps help!
Try:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
After resetting my apple password I am trying to purchase an app. It will not take my new or old password. Please help.
Store Use Store settings to change or create an iTunes Store account. By default, the iTunes account you’re signed in to when you sync iPhone with your computer appears in Store settings. You can change accounts on iPhone to purchase music or applications from another account. If you don’t have an iTunes account, you can create one in Store settings. Sign in to an account:
View your iTunes Store account information:
Sign in to a different account: Choose Store and tap Sign out, then tap Sign in and enter your username and password.Choose Store and tap View Account, then type your password and follow the onscreen instructions.Choose Store and tap Sign in, then enter your user name and password.
Create a new account:
Choose Store and tap Create New Account, then follow the -
Pages and Numbers will not take dictation in iOS 8 on my iPad 4 and iPad mini.
Very frustrating -screen goes blank where keyboard should be when I touch the microphone- no keypad & dictation does not record. I have to close the document In order to get rid of the big blank space where the keyboard should be. When is this going to be fixed?it's making recordkeeping Pages and Numbers, which I use heavily, almost impossible.
also dictation in other locations such as Mail put capitals in the middle of sentences and sometimes don't capitalize first letter in a sentence (see first letter of this sentence!) and other instances like the months of the year or the days of the week. Is anyone else having these problems?Pages and Numbers will not take dictation in iOS 8 on my iPad 4 and iPad mini.
Very frustrating -screen goes blank where keyboard should be when I touch the microphone- no keypad & dictation does not record. I have to close the document In order to get rid of the big blank space where the keyboard should be. When is this going to be fixed?it's making recordkeeping Pages and Numbers, which I use heavily, almost impossible.
also dictation in other locations such as Mail put capitals in the middle of sentences and sometimes don't capitalize first letter in a sentence (see first letter of this sentence!) and other instances like the months of the year or the days of the week. Is anyone else having these problems? -
I have a red vertical line on the right side of my screen and it will not go away tried restarting my computer and that didn't help at all, please help me with this problem it is kind of annoying
If it's a thin 1 pixel wide vertical line it's highly likely it could be caused by a defective LCD.
One quick basic way to check is to note the position of the line. Then go to System Preferences, Displays, and lower the resolution. If ther line moves it's on the video and the logic board or video card if fitted is likely to be defective. If the line stays in the same position it's likely to be an LCD fault. Either way to have it repaired you'll need to visit an Apple store or AASP.
The worst offender for this problem is the Late 2006 17" iMac. FOC replacement of the LCD used to be covered by a quality program, but it's now ended.
Steve -
I have an iPhone 4 and it will not turn on. I plug in and says connect to iTunes. I connect it and it won't restore. What can I do? Please help
http://support.apple.com/kb/TS3694#error21
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
I just updated my phone to iso 7 and it will not activate my push notifications or facetime and I'm connected to wifi help???
Hi Heva79!
You may want to try simply restarting your phone to see if you are able to get past that page after a restart. Instructions for doing this can be found here:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If you are still experiencing this issue after a restart, you may want to attempt the steps for a reset as outlined in that same article. Thanks for coming to the Apple Support Communities!
Regards,
Braden -
i changed my number along with my sim card and imessage will not recognize my new number. how can i have imessage forget my old number and use my new number?
i have tried signing out of imessage and signing back in. (when i do that and am asked to select my email adress, i see my new number but it is greyed out and i cant select it)But under send and receive, my old number is still displayed while my new number isn't.
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Want to create Apple ID for both my children's IPad's. Tried creating new email account for my son and it will not let me. I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
I forgot my iCloud password, and i can not reset it with email authentication, when i do it, i don't receive any mail from Apple
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
I came upon registering for an iTunes account but the only payment options it gives me require a credit card. Our family does not own a single credit card.... What do I do now? Please help!!!
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you have a credit card on your account then it will need to be valid. If you don't have a card to replace it with then have you tried removing it from your account ? On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option on the payment details screen then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ? -
When I try to install flash player on my Mac, I get to the panel that asks for my name and password, but it will not take my password. Tried changing the password, but same result. Suggestions??
This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person. -
can anyone please tell me how the **** am I suppose to take care an issue on line or my cell phone if no one at the apple store or what ever if all u do is keep getting a machine, my issue is that i bought $50.00 dollar itunes card and then i went to the apple store to redeem my card at witch time i had $50.00 on my account. so i go to itunes to download some music on itunes so i buy the album Blackstreet/ another level For $ 8.65 and was asked for my credit card infor and was charged the same amount of $ 8.65 toi my card.how can I go about getting that money back on my card?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
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