HT1918 i can't change my credit card details. it ask me to contact itunes support. now i can't make any purchases

i created a new apple id but my phone still keeps previous details. it does not allow me to update my details. the message reflected was to contact itunes suport. i cant make any purchases now. please advice

Have you considered doing exactly what it told you to do?
Contact itunes support

Similar Messages

  • HT1918 I bought something with a credit card and it told me to contact iTunes support to complete the transaction. What do I do?

    I bought something with a credit card and it told me to contact iTunes support to complete the transaction. What do I do?

    Use this Link to contact iTunes Store Support for your issue...
    Apple  Support  iTunes Store  Contact Us

  • HT1918 i want to change my credit card details on my account but they say i have to spend the 0.26 pounds on my account. There's nothing i can buy for that money. How can i change my billing details and change to a different country?

    i want to change my credit card details on my account but they say i have to spend the 0.26 pounds on my account. There's nothing i can buy for that money. How can i change my billing details and change to a different country?

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • TS3297 Cant get my credit card to go through keeps saying contact iTunes support

    I can not use iTunes or App Store it says need to add credit card i have added my credit card and it won't take it so now i cant download anything i know my credit card is good and i use to have the same card on it

    Ridincurly wrote:
    I have tried to contact iTunes support and still no luck because there is no live person to talk to
    Live people answer the e-mail and express lane.
    Click Support at the top of the page, then click the link under contact us.
    There is NO PHONE SUPPORT.

  • When updating credit card info I get message to contact iTunes support

    When I try to update credit card I get a message that says to contact iTunes support. I'm not able to make purchase unless I use a iTunes card. I would like to be able to use my credit card. I read somewhere that it could be that my account is locked.

    If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • When I enter my credit card information i am told to contact itunes support

    I need help purchasing songs on iTunes via my PC. When I enter info about my credit card to finish the transaction I am told to contact iTunes Support

    it tells me to contact iTunes support
    iTunes Support: http://apple.com/emea/support/itunes/contact.html

  • HT4208 When I put a credit card on my phone it says "contact iTunes support" and I know I put the card number and everything in right

    When I put in a credit card in on the App Store. It says "contact iTunes support" but I know I put in the card number properly.

    you should contact 800.my.apple

  • HT1918 How can i change my credit card details on my itunes?

    How can i change my credit card detail on Itunes??????????????????????????/

    On your computer's iTunes you should be able to log into your account via the Store > View My Account menu option, and then on your account's summary screen click the 'Edit' button next to the Payment Information line

  • HT1918 Do you know how to change your credit card details and Country on Itunes? It wont let me!!! Help!!!

    I am trying to change my credit card details on Itunes as I have moved to NZ and closed down the credit card in Australia. There is $5 left to pay on the card. It will not let me update my address to NZ or put in my new credit card details. HELP!!!!!
    It says I have to provide a credit card in the Australia before I can clear my $5 credit card debt and I have now cancelled my card in Australia and don't have another one!
    Do you know how I can change my address to NZ and then change my billing to my new credit card in NZ and pay the $5 bill.
    Do I have to shut down my account or reapply to Itunes with a new email address and leave this bill outstanding!! Seems crazy........but cant seem to see any other way around it!

    Click here and request assistance.
    (87754)

  • Hi, I changed my credit card, so my monthly pâyment expired. Now I changed the credit card details online...but I still can't use bridge or photoshop. I tried everything I could do as suggested online...

    Hi, I changed my credit card, so my monthly pâyment expired. Now I changed the credit card details online...but I still can't use bridge or photoshop. I tried everything I could do as suggested online...
    Can you help me asap?

    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat
    There is also a phone option.
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • HT4009 I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help

    I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help

    Contact iTune Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT1420 I can not change my credit card details unless I disconnected from ITunes Match subscription in Thailand?

    I have moved from Thailand to Turkey and I want to change my credit card details in my apple account but I can not change due to my subscription to iTunes Match in Thailand.

    It happens on Mac App Store & iPhone App store as well.
    So clearly the problem is on my Apple ID..
    I've changed my credit card details on my Apple ID but it doesn't reflect onto my phone when I login after restarting the phone. Even if i sign out.
    When it reaches the part where I would need to verify my phone after entering my password. It just keeps requesting for my password and never shows me anything.
    If I click update apps it'll just disable my account. Even on my Mac App store same thing happening.

  • HT1918 How to spend the balance 0,03 usd dollars for change my credit card details ?

    How to spend the balance 0,03 usd dollars for change my credit card details in the App Store ?

    If you are in the US and want to change your country then you can try donating it to the Superstorm Sandy relief fund (bottom right of this page). Otherwise you can try contacting iTunes support and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page,

  • HT4914 I need to cancel iTunes Match before I can change my credit card details? How do I do that?

    Someonme PLEASE remind me why I hate Apple so much!
    Everything is SDO much work and drama to change or fix!
    I've recently relocated to the US and needt o update my credit card details. I did the address, etc.
    I keeps telling me that I need to cancel iTunes Match before I can change my credit card details? How do I do that?

    You can't do it yourself. If the unspent balance is at least as much as the value of the gift card, ask the iTunes Store staff to put the balance back onto the card. If not, it's not possible at all.
    (74817)

  • HT2534 How can I change my credit card details?

    I would like to change my credit card details. How can I do that?

    Hello there, Berdep.
    The following Knowledge Base article provides information for how to change iCloud account information:
    iCloud storage upgrades and downgrades
    http://support.apple.com/kb/ht4874
    View or change your iCloud account information
    You can view or change your account information, such as your credit card number, billing address, and more.
    iOS
    Go to Settings > iCloud and tap your Apple ID. Then tap Payment or Payment Information, and update your account. You might need to enter your Apple ID password.
    OS X
    Choose Apple () menu > System Preferences, then click iCloud.
    Click Manage in the lower-right corner.
    Click View Account in the lower-left corner.
    Enter the Apple ID password for your account, click View Account, then follow the instructions.
    Windows
    Open iCloud for Windows 4.0 or iCloud Control Panel:
    In Windows 8.1, go to the Start screen, click the down arrow  in the lower-left corner, then click the iCloud app.
    In Windows 8, go to the Start screen and click the iCloud tile.
    In Windows 7 and Vista, choose Start > All Programs > iCloud > iCloud.
    Click Storage if you're using iCloud for Windows 4.0. If you're using an earlier version of iCloud Control Panel, click Manage.
    Click View Account.
    Enter the Apple ID password for your account, click View Account, then follow the instructions.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

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