HT1918 I forget my apple Id secure question, and I can't reset it , what am I supposed to do ? Please help .....help

I forget my apple Id secure question, and I can't reset it , what am I supposed to do ? Please help .....help

1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"... i do this but not working

Similar Messages

I forgot my apple account security questions and i can't reset them because there is no link under

hello
i forgot my apple account security questions and i can't reset them because the link forget your security question ****@apple.com doesn't show need help

Hope this helps.
https://discussions.apple.com/message/24202564#24202564

HT6170 hi, i move from us to iran, and i forgot my security questions ,and i can't reset it, what can i do?

hi, i move from us to iran, and i forgot my security questions ,and i can't reset it, what can i do?

Apple ID security issues -
Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account
holder. You can set it up so that Apple calls you, either immediately or at a
time convenient to you.
1. Go to www.apple.com/support
2. Choose Contact Support and click Contact Us
3. Choose Other Apple ID Topics and choose the appropriate topic for your
issue
4. Follow the onscreen instructions

I forget my security questions and i can't reset it

I forget my security questions and i can’t reset it
need help

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114386)

Forgot security questions and I can't reset them

forgot security questions and I can't reset them

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

Pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email

pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email.
<Email edited by Host>

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
The reset link will only show if you have a rescue email address on your account - an alternate email address is a different address/setting on an account, and it's not used for resetting security questions.
If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

I forgot the answers of the security questions and I can't reset my security questions because I can't see "Forgot your answer?"

I forgot the answers of the security questions and I can't reset my security questions because I can't see "Forgot your answer?"
Help me please.
Phinit

It is happening to me too

I don't remember my security questions and I can't reset it because it doesn't show the link to reset it?

I forgot my security answers since i made my apple id a while ago and I can't reset it because I can't see the link to reset it

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114579)

I know only the security question and answers can i reset password

dear all
i forgot my password
and i only remember the first and last name
and my apple id
and all security questions and answers
but i don't know the birth date
i know half of my password which is digits but alphabets i forgot
i there a chance to reset my password
my apple id domain is icloud
i have no rescue email
i put one but i did not verify it when i remember the password

Hello Basheerco,
Thank you for using Apple Support Communities.
This article provides information for resetting your Apple ID password for your iCloud:
Apple ID: Changing your password
Regards,
Jeff D.

HT201303 I forgot my security questions and I can't reset them and to you people who say go to manage your acct you have to type in the passwords but I FORGOT mine!!

I need to download a song on my new iPhone but iTunes doesn't reconize this device cause I have never used my apple id on it so I have to type in my security questions and I forgot the password how do I reset them WITHOUT knowing the password

Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

I forgot my security questions and I can't download anything what can I do ?

When I tried to download something from iTunes they asked me security questions and I don't remember them I tried lots do times but questions are always wrong is there anything I could do with this security questions so I can finally download songs from iTunes

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT1918 i forget my apple id security questions.

how can i reset security questiones。
please help me

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

HT201363 I forget my security question and I can't reset my security question please help me as soon as u can.

Hi dear, I want to buy something in app store but i can't buy it because while i'm buy they ask me about security question, I forget the answer pls help me as soon as you can, and I want to reset my answer how can I do? And I don't know where can i click to reset?
Thanks Full,

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90323)

I forgt my security questions and I can't reset them

I Bought a £25 giftcard and can't use becuase I have forgotten my security questions i tried resetting them at my Apple ID But there is no option to reset i also tried contacting apple support but no luck either please help ASAP

If you aren't getting the reset link on your account then you don't have a rescue email address (which is not the same thing as an alternate email address) on it, and you won't be able to add one until you can answer your questions - then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 - is that how you've tried to contact them ?
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

I do not remember the answers to my iTunes security questions and I can not reset them. How do I do it?

I cannot remeber the secruity question answers and the system won't let me reset them. How do I reset the questions?

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

HT1918 I forget my apple Id secure question, and I can't reset it , what am I supposed to do ? Please help .....help

Similar Messages

Maybe you are looking for