HT1918 I have been using the same credit card for about a year and now it's telling me my security code don't match so it won't let me buy anything.... Any ideas

I have been using the same credit card for about a year and now it's telling me my security code don't match so it won't let me buy anything.... Any ideas

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • I have been using the same debit card for iTunes forever and now it's saying its declined but it hasn't expired yet

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    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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    I have been using the same Apple ID for 2 iPhones. How can I create another ID to distinguish them?

    www.icloud.com
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    Hi,
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  • I share a an apple id with my kids. We all use the same credit card for purchases.  Is it possible for only me to use the icloud online storage without making this available or visible to the kids?

    My kids and I all use the same credit card and password for app and music purchases.   I'm assuming we all use the same apple ID too. (not sure) We can share apps and music although we all have our own itunes libraries. Is it possible for only me to use the icloud online storage without making this available or visible to the kids or do we all have our own storage?

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    Hi,
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    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • 3 people have been using the same Apple ID for years.  How do we separate the information and create our own Apple IDs?

    Brand new to the community.    I'm confused as to how all of this works, but since we're using the same Apple ID, we seem to be getting eachother's information synced to our phones including contacts, music, etc.  I'd like to separate our accounts, but how do we retain the appropriate information for each individual?

    On person can keep the current account and the other two can migrate their devices to new accounts.  To migrate a device to a new accoun, start by saving any photo stream photos that you want to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll.  If you are syncing notes with iCloud that you want to keep, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account.  Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; the person keeping the current account will not be effected by this), provide the password to turn off Find My iDevice and choose Keep on My iDevice when prompted .  Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data.  If the same person has other devices to migrate to this new account, on the other devices they can save the photo stream photos to the camera roll, delete the iCloud account, choose Delete from My iDevice (since the data is already in the new account), the sign into the new account.
    Once you are all on separate accounts, you can go to icloud.com and delete any data that you don't want in your accounts (such as other people's contacts).
    If you're getting each other's music it may be because you have automatic download turned on, which automatically downloads purchases made any other device signed into the same iTunes ID.  To prevent this, go to Settings>iTunes & App Store and turn Music off under Automatic Downloads.

  • Have been using iPhone 5 without sim for 6 months, restore, and now I can't complete restore, this error:

    "There is no sim card in the iPhone you are attempting to activate.
    Please disconnect and insert a SIM card in the iPhone."
    There is a lock symbol above right, but, can’t do anything with that.
    I am not trying to activate the phone, just doing a restore . The phone was unlocked by AT&T 6 months ago, after contract was up.
    This is strange, I’ve been using this iPhone (5) for 6 months without a SIM, first time I’ve tried to do a restore, and it won’t let me, thinks I want to activate it? I just want to continue to use it as an iPod touch. What do I do? I have the old sim card, but, I don’t want to put it in and attempt to activate it, it is an AT&T sim and I left them behind 6 months ago. I could try the T-Mobile SIM in my iPhone 6, unless it is again smaller than the iPhone 5 sim?
    I should be able to restore this phone without the sim and continue to use it as an iPod touch, why is this a hassle??? I'm a long time Apple user, prefer their products, but, sometimes Apple is extremely frustrating! Aarg!
    Anyone know what to do?

    ok, I did, and it said again congrats your iPhone is unlocked, but, when it said there was a new carrier update, I cancelled it, but, it asked me again, I cancelled again, I guess I'm scared it will lock it again if I allow the carrier update.
    Oh, there it goes again, this time on the phone, arg. I hit update, I hope it doesn't freak out.
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  • I have been using Firefox on this computer for over a year and it worked fine until last week. I get "problem loading this page" anywhere I try to go. I tried uninstalling and re-installing but nothing works.

    I can't think of any changes I made that caused it. I have not installed any new programs. My daughter used it for some I-Tunes stuff before it started this problem but I can't say it caused it.

    http://kb.mozillazine.org/Error_loading_websites

  • My wife and I have been using the same iTunes account, but would like to have separate apps on our phones.  How can I set up a separate account for her?

    My wife and I have been using the same iTunes account for both our iPhones, but she wants separate apps from mine.  How can I set up a second account in her name, delete the apps on her phone and start from scratch with just the apps she wants on her phone?

    If you have the old phone, connect it to iTunes, right click on the device, and choose transfer purchases.  If you no longer have the old phone, I don't believe there is a way to recover them, as they were on your original device.

  • I have a iPhone, and iPad. I just got a iPod. I want to create a new account for the iPod and use the same credit card information. Is this possible?

    I have an iPhone, and IPad. I just got a iPod. I want to create a new apple ID for the iPod so I can access face time and messages separately. However can I use the same credit card account?

    Just do it. You can use the same credit card for multiple accounts.

  • Family sharing (do we have to share the same credit card and sharing working for everyone?

    I was wondering if family sharing was working for anyone else? I set it up and the way I believe you access another family members purchases is by going to your purchase history either in itunes or in the app store. From there you can pick your purchases or another family members purchases but when I do this I only see my purchases. Am I doing this wrong or is it not working.
    Also is there a way we all don't have to use the same credit card?
    Thank You,
    Laura

    Am I correct in my first post regarding how you are suppose to access someone else's purchases? it doesn't seem to be working for me I added the other person and see accepted and when I go to family share she is there but I can't find her purchases

  • HT2731 My brother & I have been using the same iTunes account. We now want to have separate accounts. Can we still keep the apps we have on our own devices?

    My brother and I have been using the same iTunes account. We now want to have our own separate accounts.Can we still keep the apps we have on our own devices?

    Your question is almost too much a personal one, begging the question "do we (husband and wife) feel comfy sharing one account on the Mac"   maybe thats why nobody answered you.
    It doesnt complicate anything, but it adds steps for switching accounts on the Mac/ purchases etc. of course
    since your question is mostly personal, ..I wont answer THAT part of it, but creating a new account is easy.....messing with switching back and forth is also a personal preference 'issue' as well.   I prefer to keep things simple, but...........you and yours,  I dont know.......
    http://support.apple.com/kb/PH11468

  • HT201359 Suddenly for the past 3 months ,I am unable to buy anything through my visa credit card in iTunes store as well as in google play store, all the transactions are getting declined.But Iam able to buy in other sites using the same credit card. Pls

    For the past 3 months I am unable to buy anything in I tune store as well as google play store using visa credit card.
    It is getting declined in these stores only.
    In all other online stores I am able to buy with the same credit card for eg. in e bay
    Guide me.

        I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
    Thank you,
    MichelleH_VZW
    Follow us on Twitter @VZWSupport

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