HT1918 I have several old email addresses and accounts with itunes where the email is no longer working, and i have forgotten my password, how do i activate the songs?
I have several old email addresses and accounts with itunes where the email is no longer working, and i have forgotten my password, how do i activate the songs
Welcome to the Apple Community.
The following article(s) may help you.
Look up your old and forgotten Apple ID
Similar Messages
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I have an old mpg video file, taken with a very early model "smart phone", that opens and plays fine in my newly "rebuilt" iPhoto library. I cannot open, edit it or share it with any other software. How can I fix it, to be able to do anything with it?
Detail:
I've recently purchaced a 4TB Thunderbolt drive to store my "vast" music and photo libraries. iPhoto had an issue reading the moved library, so I bought and used iPhoto Library Manager to "rebuild" it. Apart from much of the original data such as date taken & camera used etc, it appears to be working well. The aforementioned mpg video was taken some 9 years ago, using an early model "iMate" smart phone, and opens and plays fine on iPhoto, but I cannot open it with anything else, (I've tried iMovie, VLC players, Wondershare and Handbrake) nor can I share it. I just want to edit it, and share it with family.
Any help would be appreciated...No - not iMovie, VLC, Wondershare or Handbrake... Quick time starts with a "CONVERTING", then I get
I've looked at the "tell me more" links, tried downloading some of the movie players there. I'm begining to think the file is corrupt.
Thanks for getting back to me again though - appreciate it... -
the back button no longer works. I have disabled all add-ons,rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
*Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file -
Sorry the answer to my previous question did not help....when trying to get new app installed on iPad message tells me I do not have acc or its been disabled. Is this because of joint usage of email as my partner has account with iTunes using same email?
Whatever the reasons are that you think the problem exists, you will not be able to resolve it on your own. Did you see this at the bottom of the support article that I suggested that you read?
Additional Information
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance.
You should probably contact iTunes Support. -
I was buying songs on my Itunes account and I signed-out and now my Itunes icon on my desktop will not work at all. How do you access your account
http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable. -
i have previously had computers authorised for itunes but all have been thrown away or are now so broken that they do not even turn on! Please can someone tell me how I can de-authourise them and authorise at least 1 new computer? I have lost alot of music etc from CD's but I'd at least like to be able to get back what I bought from itunes.
Many thanks for your help.Follow the instructions in the article from which the question was posted to Deauthorize ALL computer then authorize the one's that you actually have/use.
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Suddenly no wireless printing works. The printer is a HP 8600e and the wireless is turned on and the printer itself can connect to the network, but OSX no longer sees it as an airport printer and nothing prints. I've tried all the Apple support docs without success.
An old addage of troubleshooting is "First, fix what you most recently changed."
All the driver uninstall etc, was probably unnecessary.
Power cycle the router (wireless modem).
Power cycle the printer.
Now check that the printer is in the local subnet of the router.
(local subnet means router is something like 192.168.1.1, your computer is something like 192.168.1.2, and the printer is something like 192.168.1.3 - only the last part - 192.168.1.x - is allowed to be different).
Add the printer using the default printer browser window.
If this doesn't work, Reset Printing system and re-add.
http://support.apple.com/kb/PH11143 -
The back arrows no longer work and I don't see the url of the website I am visiting
The back and forward navigation arrows in the upper left are shaded (not opaque) and don't function. It's as if I opened a new tab to get to a website and there is no backward page to get to --- except that I navigated to the page from the same tab.
Click the orange Firefox button, go to Add-ons, then Plugins and disable this adware which you have installed:<br><br>
* '''My Web Search'''
Info concerning My Web Search can be found here: http://en.wikipedia.org/wiki/My_web_search
You may possibly have a corrupt '''places.sqlite''' file. See this article about how to fix the problem: http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox<br><br>
If this answers your question, please click the '''Solved it''' button next to this post after you log in into the forum. This will help others searching for a solution to the same subject.
Thanks. -
I have forgotten my password, how should i solve the problem?
There is nothing wrong with my computer. The only prolem is that I have forgotton the password so I cant log in. I hope to get help from here!
Welcome to Apple Support Communities
You are running Lion. First, try to reset the password with the Apple ID > http://support.apple.com/kb/HT1274
If it doesn't work, reset the password through Recovery > http://discussions.apple.com/docs/DOC-4101 -
My iPad won't send emails despite identical settings with iPhone which does work. " server does not recognise email address" resetting account fails to solve issue. What else can I try?
Have you checked ALL the settings including the port assignments? Easiest way to get those back to is to delete the email account from the iPad then redo the email account. Usually the ISP providing the email account will have instructions on their web site.
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My iPhone 4S seems to be in visual impaired mode, and the touch screen no longer works. I have tried rebooting the phone without success. How can I get back to normal mode?
I solved my own problem by clicking the home button 3 times.
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How to delete old account, I can't log in due to error - This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.
All good, I loved with AppStore and now everything seems to be back to normal.
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When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.
What you are getting is the AppleID (AppleID can be an email adress) used at the time of the purchase of this app. It is an identifiant allowing Apple to link your purchase to your account.
If you want to manage associated email, you can go at https://appleid.apple.com but the AppleID could never be modified.
I do not know if in your case, it is just that you no longer use your old email address or that you actually a 2 AppleID. In any case, you will have to remember the password related to the account used for your purchase. If you don't, just use the link above to try to retreive your password. -
forgot answers for security questions, my apple account has updated email address but the rescue email address for account is old and not accessible - do not know how to update that address so i can authorize new devices...
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support. -
Hello can someone help me I have an iphone 4 and my daughter has an ipod touch we are on the same email address but somehow with in the last 25hrs all of my contacts are gone and only hers on on my phone is there a way for me to get all my contacts back?
If you need assistance with finding any of your restores or attempting to restore from any that happened prior to his incident follow this article
http://support.apple.com/kb/ht1766
IF you do find a backup that has your contacts; I'd /highly/ recommand turning off your wifi network after the restore is finished because if the issue is with your iCloud your contacts may merge back with her's.
With iCloud you DO NOT want to share the account; bad things happen Evil evil thigns...
But in all seriousness; if two devices have the same iCloud; iCloud is told to merge and sync infomation between hte two and can't tell that it doesn't belong to the same person
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