HT1918 I ve just bought a gift card from Belgium but I m living in Netherlands and I have an Iphone 4S subscription in Netherlands. What can I do to use the gift card? It is telling me that I can't use it because it's from Belgium.
I ve just bought a gift card from Belgium but I m living in Netherlands and I have an Iphone 4S subscription in Netherlands. What can I do to use the gift card? It is telling me that I can't use it because it's from Belgium. i find it really stupid not to be able to use it?!
please give me a hand over here
plus i ve bought the gift card from a supermarket so its kind of hard to get my money back now :|
Gift cards are country specific. You cannot use them in another country.
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I went into the computer and set up my account, I then went to where you enter the gift card info to redeem the money and my account says I have $40...however, when I go and try to use it I can not figure out how to do so. I also read that I can remove my credit card info and just use Itune cards...but again i can not figure out how to do this.
This is very frustrating because something so simple is turning into an all day fiasco!Hello Brod1,
Thank you for the details of the issue you are experiencing. The iTunes Store will automatically recognize the credit you applied. You can find the details of how iTunes Store purchases are billed below:
Order of iTunes billing methods
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.
When you buy individual songs from the iTunes Store:
Free song credits are redeemed first.
If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.
If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.
If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy.
When you buy an album on the iTunes Store:
Gift certificate, prepaid card, and allowance credits are used first.
If your gift certificate, prepaid card, or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance. Note: Free song credits cannot be used for album purchases.
If you have no gift certificates, prepaid cards, or allowance credits, your credit card is billed for the albums you buy.
You can find the full article here:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found. I have used the gift card previously with no issue. How do I fix it?
Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
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Hello, deployed an want to use an itunes gift card after I put in the number to use it and purchase music itunes continues to take me back to the credit card billing page. I only want to use the gift card, how to I get pass the credit card billing page. Also as soon attempt to put in my new credit card number it immediately times out can this be associated to where I'm located?
Go to your account on your computer and set the credit card to none. This will allow you to use the gift card.
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When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?
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Try this ... https://discussions.apple.com/message/16622370#16622370
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Changing Account Information
http://support.apple.com/kb/HT1918 -
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