HT1918 I've moved to Norway and I've lived in Australia for the last 3 years. Does anybody know how to switch my user account to Norway from Australia?
There's also 1.74$ credit on the account which I'd like to spend but my Australian credit card has expired and I no longer hold an Australian bank account. Any chance I could just donate the money somehow or get IT to fix this up for me?
Before you try that... have a look at Changing the Country here...
http://support.apple.com/kb/HT1311
If no joy... Use the above Link to Contact iTunes.
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My iPad2 will not clear the volume icon from the screen no matter what I do. I've reset the ipad and nothing I do will make that icon go away and I can no longer control the volume. Am I missing something here, or does this warrant a trip to the Apple store?
The volume icon on the screen means that the pad thinks you are pressing the volume rocker on the side. Make sure that it is not being pressed by a case, or a dent, or anything else. Make sure it rocks back and forth freely without getting stuck.
If it moves freely, and if you have already done a full reboot, then a trip to the store may be in order. -
Some weeks ago, I installed OS X Yosemite, as shown on my App Store, that was a "System Update available for my IMac 2009". Followed all the steps, normally and installed it as I did many other times ago (with the Maverick, Mountain Lion, OS X).
Just after the installation, I noticed that every single folder or program that depends on "Apple", stopped working.
Examples: Office package opens normally, so as Firefox. But, IPhoto, ITunes, Safari and App Store itself do not.
That is causing me fear, because even trying to reinstall Yosemite or return to the one I had before, using App Store became impossible. Even the "Apple Icon" on the top left corner does not work. I click, it flashes, just IF it was ready to open, but nothing happens, seams that have something stopping the "loading process" of the softwares.
Does anybody know how to fix the problem, please?
Thanks in advance. Regards.Thanks for your attention.
I Tried before, but the Mac App Store was not responding either, and worse, after 5 years, There is no free phone support
I ended up solving it by reinstaling the Yosemite pressing "comand + R"
thanks anyway
Regards -
I have 2 iPhones - one for personal use and one for work. They are currently connected with the same Apple ID. I would like to separate the two accounts. Does anybody know how to do this?
Just create a new AppleID for your work.
As Allan suggested, items purchased on one iTunes account cannot be moved to the other account.
However, you can put items purchased on on account onto the other iPhone. -
Hello, I just activated another iphone4 on my account and it is now linked to my other iphone. If I delete a contact on one it deletes it on the other. Does anyone know how to fix?
One of the phones can keep the current account; on the one that will be moving go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The other phone will not be effected by this.) Next, set up a new iCloud account on this phone using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload the data to this new account. At this point you will have two different iCloud accounts, one for each phone, with identical data on them.
You will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the unwanted data (such as deleting the original phone's contacts from the new phone's account, and vice versa). These changes will be reflected on each phone. -
my ipod wont let me buy any appps because it says i have an invalid security code for my moms credit card but its the right one. and it also says i owe money for upgrading an app does anyone know how to remove my moms credit card cause i cant figure itout
To change asccount information see:
Changing Account Information
For the code issue this may help.
iTunes Store: My credit card's security code or zip code does not match my bank's records
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What is making it think that you own money for an app upgrade? -
My imac is doing strange things:
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I ran the appel hardware test and it detected an error:
4MOT/4/40000003:HDD-1233
Does anybody know what that means? HELP!WZZZ answered about where to get iStat. And do check the SMART status. If it is an overheating problem due to a fan or logic board problem, your hard drive is possibly cooking itself to death. If so it isn't a faulty hard drive even though the hard drive might fail. So assuming it's a temperature problem, even if you are able to repair things on the disk with software, that is working on symptoms, not causes. I could be wrong however.
RE: AppleCare: Your iMac came with one year of AppleCare (Apple's warranty program), but within the first year you can buy 2 more years. You have to extend by the one year anniversary of purchase of the computer. Your 10,1 is too old to still be in the first year, and since you asked what it was, I'm sure you don't have it. Bottom line meaning is that whatever this problem turns out to be, you'll have to pay for it. Unless there is something like this. It is for 2011 iMacs with certain Seagate drives. You can put in your serial number for fun, but it looks like yours is too old. Lastly, some people have had Apple help them anyway if it is just out of warranty, but many have not. Your machine is one of these. Type in 10,1 in the search box. Is there an Apple Store near you? Just b/c it's out of warranty doesn't mean you shouldn't have it looked at by Apple. But no one here can say at all what Apple will or will not do.
Hope you get it taken care of! -
"I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)"
That was all I could put in the initial "box." Then it brought me to this page with instructions on how to write a good sentence.
Proceeding ...
After going back and forth between Apple, AT&T and the police (all telling me to go to the other two) I took AT&Ts suggestion and got a new number. One tech warned against doing a backup, especially on my Mac, saying if my phone had been hacked then whatever bug was there would then invade my computer. But nobody knows how to determine if the phone has been hacked or a virus was planted there. Unfortunately I know who would have reason to do such a thing and all I can say is that he is at the top technologically and could easily do it. Almost impossible to prove, however.
So I need to preserve my text messages and my emails as well. I backed up my photos to that Microsoft product (One-Drive) and it froze (Surprise, Surprise) with four short videos to go, and no way of stopping that (when I tried it crashed repeatedly) so I'm in crisis mode here.
Help ...
Running 8.0 on 5S
Thanks!Betty I don't know if you fixed your hacking problem but I feel your pain. I've seen some strange things going on between my iMac and my iPhone and Apple has told me the same thing, call the police which I have done. The hackers have stole 500.00 out of my checking account have access to every internet account I use and no matter how often I change the password their right back on the account. I closed my FB account 3 times only to have someone reopen it. Right now I've got a link in my reading list (Safari) that if I click on it, it allows me to log onto my FB account anonymously.
I've seen a green folder come out of no where while I was trying to delete my passwords out of keychain when that green folder was put into the key chain I was immediately locked out. I than went into system preferences to try to make changes to my security settings, when I clicked on the icon it wouldn't open. I've seen log files of automator receiving commands and sending out my personal information thats on my computer.
I have a legitamate program called iExplorer that allows you to look at the contents of your iPhone back ups and saw a transaction someone made at the Apple store for some full length movies, some albums, ibooks and other apps but when I called the iTunes store and they said none of those items were showing up on my account. If their not on my account how can they be on my iPhone 6? One day someone was using my gmail account and unknowingly used google maps to search for an Italian restaurant, than a Mexican restaurant than a coffee shop and their search showed up on my iPhone but I didn't have my gmail account installed on my iPhone 6. Using my computer I logged onto my gmail account and looked at the maps history and sure enough there were the searches when I'd hover my curser over the link it gave me the longitude and latitude of the where the hacker was when he was using google maps. I know whoever reads this thinks Im crazy but I've documented everything and can prove the things that I have mentioned in this post actually happened.
One day I had my laptop (pc) and my iMac next to each other as I was using both. when I clicked on airport it showed that my laptop and my iMac had made a connection and were actually communicating with each other. I know I didn't do it I don't know how. The iMac was logged into my iCloud account while my laptop wasn't. I have formatted my iPhone at least a dozen times, Apple and an Apple retailer have formatted my hard drive not to mention the numerous times I have formatted it but the hackers keep getting on my devices. Im formatting my lap top at this very second because during the course of the night I left the ethernet cable plugged into it and they locked me out of my c: drive, and configured the system so I can't download any updates from Microsoft, overtime I type in www.microsoft.com it changes to ww38.microsoft.com which takes me to a blank page. I right clicked on the page I was redirected to and read the java script and couldn't believe that someone had actually configured Internet Explorer to redirect me to a blank page when I tried to go to Microsoft. Apples answer to all this is there was nothing wrong with my iPhone or my iMac and if I thought there was a problem to call the police which I have done.
Theres no doubt the hackers are reading this while I type it or will read it and I simply don't care anymore. I no longer email anyone, don't use my iCloud account and have taken precautions to protect my credit but if I ever find out who has invaded my privacy to this extreme the police are going to want to talk to me because Im going to hurt them like they've never been hurt before -
My dad has recently gotten a new phone and I got his old one. With his permission I restored it to factory settings and set up the iPhone 4 as a new phone with my apple id. Everything has downloaded fine but I have had many problems with my music. First it was where my phone didnt recognise my apple id, but I figured that out. Then it was where iTunes took one of my albums and split it so all the songs where their own albums. I fixed the album split on iTunes but its still like that on my iPhone. I have looked online everywhere and I still haven't found a solution! I'm getting super frustrated! Does anybody know how to fix this?
No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that. -
Hey does anybody know how to set up 2 apple ID on mac imessages? Because i have 2 different iphones and i would like to send imessages fron both accounts on my mac...
Associate your mobile numbers with your Apple ID, if you haven't already done so.
Sign out of iMessage on the Mac:
Messages ▹ Preferences ▹ Accounts ▹ Sign out
and on the iPhone:
Settings ▹ Messages ▹ Send & Receive ▹ Apple ID ▹ Sign out
Then, on the phone, tap
Use Your Apple ID for iMessage
Sign back into iMessage on both devices and test. If there's no change, you may have to wait for a change in network conditions.
Credit for this solution to ASC member SmittyLove and to Glenn Fleishman of tidbits.com. -
I updated my iphone to OS 5.0.1 and i can not add events to my iphone calendar- does anyone know how to fix this issue?
I updated today to the 5.0.1 and now when I try to sync to ITunes, it doesn't recognize my phone and an error message comes up saying that "This iPhone cannot be used because the Apple Mobile Device service is not started.' What does this mean? Never mind - I found an article in the Support about this very thing! Thanks!
Message was edited by: Peytsmom -
Hello guys..does anybody know how to install and use adobe master collection with the new lion?
I need to use Flash and illustratore, but apparently those programmes are incompatible with the new operative sistem...
I am a new mac users and I'd like to know if there are other similar programmes I can use with lion!Lab79 wrote:
Are you on Apple's payroll?
well dude I can only let you know that as I work with those programme I don't have to pay for it is my company that pays the programme I whant to use( that's why I was asking if there where other programmes ..that I could use with lion insted that Illustrator and Flash!)..I know Adobe since 2005 and I can say that Adobs products are very good...I think that if it's an Adobe probleme or fault ..they will solve it very soon...but unfortunally I have the impression that after Jobs passed away Appel decided to change politics..and everything started to go very bad! (see FCP X)..
good luck with apple dude..
Where is the Apple problem? I have CS4 and CS5 running perfectly fine on my Macbook Pro. Installed 5 after Lion upgrade. Worth every cent. Adobe did have some catching up to do with Lion but with the CS5.5 update all runs fine. But not yours. So it is a problem with the Lion OS? You say you have been with Adobe since 2005. So you would be aware of all the other issues that Adobe had catching up with past Oss in Mac and Windows then. They get it right, but it is up to them. It is not up to Apple, nor Microsoft for that matter, to run around and check that every software developer in the world is running their business properly.
And what has politics got to do with anything. Some people just have to blame Software for their poor Hardware maintainence of failure of the same.
<The only think I can really do is to go back on my old windows...give back this orrible lap top and ask for my money back!>
Great suggestion. You should go with that one, but good luck getting a refund.
Bye -
I just upgraded my iPhone 3GS to 4.3.5 and my universal doc stopped working with it? It has worked flawlessly for the last year and suddenly I get the message: "this iphone is not optimized for this device." I dismiss the message, but the remote no longer works with it and the music is too quite to the speakers. The remote works fine with my Macbook Pro. I tried a restore on the iPhone and started from scrach, but the same problem exists.
Any help with this?
Thanks,
JTyep... my iphone 4 also having problem like astoker.. u see on dock pin using torch light.. i found 2 pin touch each other.. i solve my problem ready.. thanks wjosten.
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[Windows user] I have an ipod touch 5th generation 64gb and I can't backup my ipod. I have restored it many times, even in recovery mode, but it still comes up with "iTunes can't backup this ipod because the session has failed," yet it was still plugged in. Also error 54 pops up too. Does anybody know how to fix this?
If a PC try:
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or
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Why not? Are there error messages? Where are the files located? Why are you deleting MicroSoft Word files?
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