HT1918 Moved country and cant get my iTunes store to work in my iMac OSX 10.6.8
I have been battling for the past two days trying to get my iTunes Store to work on My iMac OSX 10.6.8. Not a problem with the account as I have been able to download apps in my iPad. I saw previous posts that indicate updating my current Safari 5.0.5 but not sure to do that as it has worked before. Not only that in the Apple App store there is not Safari update or newer version that fits in OSX 10.6.8
Any tips help appreciated
You'll need to give us more details that just "can't work" before anyone can be able to offer much in the way of advice. What exactly is going wrong?
As to updates, Apple offers no updates in the Mac App Store for 10.6.x systems. You'd get any such updates via Software Updates or Apple's downloads area:
http://support.apple.com/downloads/
Regards.
Similar Messages
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I cannot get the itunes store to work, it has an error code when I try to use it, any ideas?
What error code number are you getting, rodeo?
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Help!! Itunes is messing up my computer...it freezes everything, i cant get on itunes store, and it wont sync! I already tried uninstalling and reinstalling...no luck!
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now. -
Im trying to activate iphone with itunes and I get: "The iTunes store is temporary unavailable..." Any help??
Hello there, sarahg12.
The following Knowledge Base article offers up some great steps for troubleshooting repeated prompts for authorization:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
All the topics are relevant but this one tends to be the most common culprit:
Authorize using the correct account name
The items you are trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you will need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
How do I get my iTunes store to work? I have updated my iTunes to the latest version but every time I go to open it, it is just a blank white screen. No writing or anything. Help!?
Oh, and it is on a macbook pro
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I can't get my itunes store to work, it keeps giving the error (-1202)
Hello,
I'm really frustrated as I cannot get my itunes store to work, I've had problems with it for a while now and only just manged to get past one error, (error -9808), only to now get the error -1202. I'm running the most up to date version of itunes as I have just downloaded it, (I know it worked as I can now see the cloud feature on the menu), but no images appear on any of the interfaces; only small blue boxes with question marks in them. Plus all the text appears in a plain font that I know is not how it should appear. My own music collection is perfectly accessible, it's just the itunes store that shows the error message. I have unchecked the 'check for server revocation' box in internet options and restarted, and have checked my date and time are correct. I've tried to use a root certificate update as suggested in older threads but can't find one accepted as 'current' to run.
Any help appreciated, I really really need to update my iPhone, still on version 4.3.3 : (
Thanks!Go to Settings > App Store
Tap on your Apple ID
Sign out
Sign back in with the correct ID and password.
Then reboot your iPad: Press and hold BOTH the power and home buttons at the SAME time for about 10 seconds until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any data or settings.
See if you can use the App Store normally after your iPad comes back up. -
How do I get my iTunes Store to work on my iPad?
How do I get my iTunes Store to work on my iPad?
Assuming that you mean that you can't connect to the iTunes Store ....
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or try this ...
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
Or this ...
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or .....
Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or ....
Reboot your router. Unplug it from power for about 30 seconds and then plug it back in again. -
Everytime I try to get into the Itunes store, I get a pop up that says "Itunes could not connect to the Itunes store. Make sure your network connecttin is active and try again." Well, obviously theres nothing wrong with my internet connection. I dont know what to do!!! Someone please help me!
The Fix (& It's NOT Your Firewall)
A. Symptoms
When you try to connect to the iTunes Store you may receive the alert message "We could not complete your iTunes Store request. An unknown error occured (-9808). There was an error in the iTunes Store. Please try again later."
B. Resolution
Check your computer's date, time, and time zone. Set the correct date, time, and time zone if needed. If your computer's date, time, and time zone are all correct and you still see this alert message, this issue can be resolved by modifying certain settings in the Internet Options control panel:
1) Go to the Start menu and choose Control Panel.
2) Select Internet Options.
Note: If you are using Windows Vista you may need to select Classic View on the left before you can see Internet Options.
Note: If you are using WIndows 7 you may need to change "View by" to either Large icons or Small icons before you can see Internet Options.
3) Click the Advanced tab.
4) In the Settings box, scroll down to the Security section.
5) Deselect the option to "Check for server certificate revocation (requires restart)."
6) Select the options for "SSL 3.0" and "TLS 1.0."
7) Apply the changes and restart your computer.
Disclaimers
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Article source: http://support.apple.com/kb/TS2753 -
Cant get into Itunes Store either
in the UK
get same message as other users... connectivity problem cannot reach host.
Any ideas anyone?
Windows XP
Windows XPCheck your firewall and antivirus software. These articles might help.
Can't connect to the iTunes Store
http://docs.info.apple.com/article.html?artnum=300870
iTunes for Windows won't open if firewall software is not up-to-date
http://docs.info.apple.com/article.html?artnum=302775
The second article contains links to other articles. Be sure to check out the one that addresses using MSCONFIG. -
I replaced broken iPhone and now I cant download purchases from iTunes because I dont remember answers to security questions? I have never had to enter answers before. Anyone know how to fix this?
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
all of the sudden i cannot connect to the itunes store. it says to check my network, but everything else seems to be running fine. what could be the problem ?
imac Mac OS X (10.4.9)Yep same problem here in the UK too! It's been over a week, but tonight was the first time I eventually managed to do an album before the same message appeared yet again :'o(
I have reported it through iTunes Feedback - have you guys too? if everyone reports it, p'raps they might prioritise it faster......
iMAC 24" 2.33 GHz Intel Core 2 Duo 2 GB 667 MHz DDR2 SDRAM 500 GB HD Mac OS X (10.4.8) -
Unable to uninstall Bonjour and iTunes, and cant get into iTunes at all!!!
I have been trying to install the new iPhone update for iTunes 9 (I have Windows Vista), but it didnt work. So following advice on the Apple Support pages I tried uninstalling it, as it suggests in this order... 1. iTunes 2. QuickTime 3. Apple Software Update 4. Apple Mobile Devices Support 5. Bonjour 6. Apple Application Support, and managed to uninstall everything apart from iTunes and Bonjour, it just will not let me remove these?? so I have tried to re-install iTunes 9, and then I get a message coming up saying 'the older version of Bonjour cannot be removed' and then at the end it says 'installation interupted' I now cannot open iTunes at all and the message I am getting is 'this action is only valid for products that are currently installed' very annoying as I cant do anything at all and so am unable to sync my iPhone!.
I hope someone can help!
Many thanks1. iTunes 2. QuickTime 3. Apple Software Update 4. Apple Mobile Devices Support 5. Bonjour 6. Apple Application Support, and managed to uninstall everything apart from iTunes and Bonjour, it just will not let me remove these??
What error messages are you getting when you try to uninstall iTunes and BonJour, Catz? (Precise text, please.) -
I have moved country and cant change credit card details
I have moved to the US and am having troubles with my Apple account. I have been into stores to have it sorted but it is still not right. I am trying to buy an application but it wont accept my American card and wont allow me to change addresses
You will only be able to update apps if you use the country's App Store that you bought them with. So if you bought apps in the U.S. App Store, you must be signed into that store in order to update those apps. Apps are always tied to the Apple ID that was used to purchase them and to the store in which they were purchased.
I must admit that I have no firsthand knowledge of this whole process, but I have directed other users as to how to change stores and they have responded that they have done so without issue. I don't see why you would lose your purchases when using another store, but I can't swear to it. But when I try to reason it out, it would make no sense to me - in the event that you picked up and moved halfway across the world - that you would lose all previous purchases when you move. To me that doesn't make sense. It makes sense that you have to sign into that country store in order to update apps, but it doesn't make sense to me that you have to lose them if you move or have multiple residences.
I have read stories here from users that have multiple residences in different parts of the world and from what I remember reading, these users signed in and out of stores, depending upon where they were residing at that time.
Now since you closed that credit card account on your previous country, you will no longer be able to purchase from that country's store, but updating apps is predicated on the fact that you already own them anyway.
I wish I had the absolute definitive answer for you, but this is the best that I can come up with. -
I have just bought a ipad and the link that has been sent to my email acount will not work when i try to verify the email address, i have been sent the link 3 times by apple and none of them work. any Ideas?
Try a Reset [Hold the Home (bottom centre) and Sleep/Wake (top right edge) buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank then power ON again in the normal way.] It is 'appsolutely' safe!
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Hello, iam trying to authorize my pc so i can play previously purchased music as well as other things. I have tried to follow the steps reccomended
on itunes to no avail. Is there an easier way tyWhat do you mean it is "not working"?
In what way?
You opened itunes? Click the word Store at the top of your computer screen? Click Authorize? What happened?
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