HT1920 my  account has no security questions mine my mothers and two sons now its asking security details. which i never filled out have accounts around 4 years

my account has no security questions on it my sons and my mothers now it asking security questions ...can anyone help thanks

Please do the following.
Click '''Help '''| '''Check For Updates'''. The option to update should appear and version 3.6.17 should download and install.
However, sometimes things go pear-shaped and you get version 3.5.19. If that happens, repeat the same steps to update to 3.6.17.
Once you have 3.6.17 installed, you'll get the opportunity to update to the current version which is 4.0.1 ''Please don't do that for the moment because you first of all have to update your plugins''. To do the latter, please do the following.
Go to http://www.java.com/en/ and install the latest version of Java.
Update Adobe Shockwave for Director via http://get.adobe.com/shockwave/
Update Adobe Flash via http://get.adobe.com/flashplayer/
Update Adobe Reader via http://get.adobe.com/reader/?promoid=BUIGO
For security details regarding the Adobe updates, see: http://www.adobe.com/support/security/advisories/apsa11-02.html
Once you've updated all those, go to '''Help '''| '''Check For Updates '''again to update to version 4.0.1

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