HT1923 after following the instructions to completing uninstall iTunes and related components, and I'd restarted and reinstalled iTunes, i received the error message that iTunes couldn't load because the deleted Apple Application Support wasn't present. W
After following the instructions to completly uninstall iTunes and related components, I restarted computerand reinstalled iTunes, Then I received the error message that iTunes couldn't load because program file Apple Application Support (deleted as per instructions) wasn't present. What now?
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)
Similar Messages
-
I updated my iPhone today, received an error message that the phone did not upload correctly.
Now I see a red icon for ITunes and a picture of a USBHi c1golden,
If you are getting a screen such as you describe after attempting to run an update for your iPhone, I would suggest that you troubleshoot using the steps in this article -
If you can't update or restore your iPhone, iPad, or iPod touch
Thanks for using Apple Support Communities.
Best,
Brett L -
whenever i have downloaded itunes a pop up shows up saying "apple application support was not found" how do i fix this?
Hi jahhaas,
Take a look at the troubleshooting steps outlined for Windlows 7 in this article:
http://support.apple.com/kb/HT1923
Cheers,
GB -
When I try to access adobe from my smart phone to use my form created in formscentral I receive an error message that says "unsupported browser". There is a link to download a supported browser but the link directs me to another page that says "browser not supported at this time". This happened to me while using my IPhone 5, a friend that uses an IPhone 6, and another friend that uses a Samsung Galaxy S5. I just need for my employees to be able to access, complete and submit work orders created in formscentral from their phones. I would like to use the data collection feature in formscentral but at this point any suggestions on how to accomplish this are welcomed. Thank you
Further info - I changed my security settings to allow apps from anywhere, and again tried to install. I again got an error message
that the update failed to install, and to contact Customer Support. -
I purchased the entire season of the Pacific from the iTunes Store. After downloading 3 of 11 episodes, I continue to receive an error message that the remaining episodes could not be downloaded at this time. This has continued for several days. There is plenty of room on my iPad 2.
Hello and welcome to the forums;
Our phone support is open every day Monday through Sunday, although there are different hours of operation for the weekend. If after a webOS Doctor reset you are still experiencing the same problems, I would likely recommend replacement, either in a local store for your carrier or through our technical support department.
There may be additional technical support offered or suggested over the phone, this would need to be done first before a replacement could be issued.
Hope this helps,
TreoAide -
I am unable to open a project that I have worked on and saved. I get an error message that the file is damaged and cannot be opened.
Leslie Tanaka
Travel and detours have kept me from following up sooner. If the problem that you wrote about still persists.....
Let us go back over that Adobe document regarding troubleshooting damaged projects.
3. Delete the Application Preferences
Where you able to follow that path and delete the Adobe Premiere Elements Prefs file at the end of the path? And, after you did, did the saved/closed programs still refuse to open? If you could not carry out this procedure, what were the limiting factors that kept you from do
7. Test to see if individual media files are causing the problem.
That is an important one. How far did you get into following the instructions given in the document? If you could not complete the test, what was the major block that prevented you from doing so?
I want to make sure that we have gone through everything in that document and ruled all factors there in or out. If it was a matter of you not understanding the instructions, I am hoping that the above will channel you questions to me so that I can clarify anything that you did not understand in the Adobe document instructions.
I do not recall if I asked previously. Even if you cannot open all your saved/closed projects, can you still open a new project and save/close it? Maybe even reopen it?
Please review and consider.
Thank you.
ATR -
Help I have an iPad 2 and recently had to upgrade to 6 OS. All was well until yesterday when I received N error message that I cannot connect to iTunes. I tried the reset and changing the date and neither worked. Does anyone have another solution that works? I see others are having the same problem.
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5). I have uninstalled in correct order and reinstalled but still getting same error message. Any help??
Take a look at iTunes for Windows: "Error 7" message when opening iTunes. Perhaps your .NET Framework needs a repair.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
am trying to restore my Ipod touch 5 generation but I am receiving an error message that says your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no luck till now
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
I have a 16 GB iPhone 4S. Tonight when I went to sync with my iTunes on my MacPro, I received an error message that the iPhone could not be sync'ed because it needed 6.25 GB more space. I still have 2.5 GB free. I sync'ed last night fine. How could I need 8.75 GB (6.25 +2.5) more space on a 16GB iPhone. I have added nothing but audio podcasts to my iTunes library on my Mac in the last two days and I have not change the sync setting on my iPhone. Something has gone haywire. Any ideas. Mahalo, Oahu Guy
I resolved this after some analysis. Turnes out that iTunes was not recognizing that my music was already installed on my iPhone, so when I tried to sync, iTunes was attempting to load all my music a second time, and there was not enough room on my iPhone for that. I did a restore from backup today and this appears to have resolved the problem. I initiatied an iTunes sync and it worked fine. Not sure where the glitch was. Could have been in the latest update of the iTunes software. Not sure. Anyway, I'm good now.
Oahu Guy -
I've been receiving an error message, "That the .itl file is locked, on a locked disc or you do not have write permission". Can someone tell me how to unlock the file or disc?
theres no - in "itunes" its all one word
try right clicking and running itunes as adminstrator or try on a different user account -
I installed adobe digital editions but when I want to authorize a device (an e-reader) it doesn't work, I receive an error message that digital editions cannot connect with the activation server. what can I do?
Please quote the exact error message, word-for-word, verbatim.
What is your operating system?
What version of Lightroom? -
I've deleted Adobe Reader 11 and rebooted and reinstalled Adobe Reader 11 and I still get the error message that 'Adobe Reader is blocked because it is out of date'. Using Windows XP with the latest updates (SP3).
Screenshots attached to email replies will not make it back to the forum; you need to login to the forum and post it in your topic using the camera icon in the editor.
Google Chrome is a problem:
if you use Chrome's own PDF viewer, the results are unpredictable.
if you use the Adobe Reader plugin with Chrome, it may reject (block) it if it is not the latest version. Reader 11.0.08 is the latest version for Windows XP, but Chrome may insist on the current version 11.0.10.
My suggestion; use a different browser! -
get error message that skype has problem loading when computer is turned on the first time every day. this started when the latest firefox v6.0 was downloaded.
''mbratlie [[#question-1055011|said]]''
<blockquote>
It was working fine and I had no problems, and then one day I tried opening a window and it froze. When I tried quiting the program my whole window went black. The x to the close the window doesn't work. The only option I have in my tool bar is Firefox and nothing happens when I try to quit firefox. Every time I try to shut down my computer Firefox prevents it. I haven't updated Firefox yet, so it's an older program, but only by a month or two. What's going on and how do I fix it?
</blockquote>
This is the first time it's ever happened. I downloaded the new operating system for Firefox but I can't install it until the Firefox currently running on my laptop quits, which it won't. -
I am having difficulty downloading an app. I have enough credit on my account to cover the cost but I am receiving an error message that I don't. Any suggestions?
In determining whether you have enough, did you include the sales tax on the app?
Maybe you are looking for
-
Error while using sybase trigger with the CMP entity bean,ejb version 2.1
Hi All, I am using ejb version 2.1 and using entity bean (Transaction required) ,i am trying to update data in sybase(ver 12.3) database table I am using session bean(Transaction required) to update the multiple entity beans in a while loop.It is wor
-
How to install Flashplayer 16 ActiveX-Plugin on Windows Server 2008R2 Terminalserver via SCCM
Hi there, How to install the Plugin on Terminal Servers in generell. I tried it with the msi, which doesn't work for All Use. System: Windows Server 2008 R2 with Internet Explorer 11 - Terminal Services enabled. Is there any advise, how to do it on T
-
My nokia c6-00 won't turn on how do I hard reset it and the battery is dead Solved! Go to Solution.
-
My 6th gen ipod is going to sleep after 1 min
since i installed the version 1.1 for my 6th gen ipod nano the unit goes into a "sleep mode" after around 60 secs? any ideas or suggestions for a setting change? thanks, richww
-
Hi, I was wondering why sometimes in the OBIEE Administrator I see the subject areas listed when I go to Manage Privileges, and sometimes I don't. B