HT1925 Can't update iTunes because of error message "iTunes.msi is not a valid installation package for the produce iTunes".  How can I fix this?

I can't update iTunes because of error message "iTunes.msi is not a valid installation package for the product iTunes". How can this be resolved.  I am using a PC with Windows XP

If you can, uninstall and reinstall itunes..... Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Hope this helps.

Similar Messages

  • I am really angry that I get this message every time I try to update Itunes.  "The File 'C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi' is not a valid installation package for the product itunes.  Tr

    I am really angry that I get this message every time I try to update Itunes.
    “The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes.  Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
    What kind of gobbledegook is that?  Are you or Microsoft crazy.  Us computer users need simpler instructions.  Or you need to write your programs so that they work.
    Signed,
    Frustrated Apple User
    Dean Weaver

    “The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes.  Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • "itunes.msi is not a valid installation package for the product itunes" - What to do?

    What does this actually mean?
    What to do?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Cannot upgrade iTunes because cannot uninstall itunes 9.0.2.25. Error: The installation source for this product is unavailable. The file c:/... itunes.msi is not a valid installation package for itunes.

    I also get the error. "Cannot uninstall the older version of iTunes. Contact your technical support group."
    How do I download the itunes.msi for iTunes 9.0.2.25 so that I can remove this phantom and unfunctioning program and then hopefully upgrade to the latest version of iTunes 10.5?
    Thanks for your ideas.

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I cannot upgrade itunes 10.1 or higher on Windows xp. I get the file 'C:\...AppleSoftwareUpdate\' is not a valid installation pkg for the product iTunes. Try to find the installation pkg in a folder for which u can intsall iTunes. Can't find folder. Now ?

    This is getting frustrating, it won't let me upgrade.  I get to a certain point where it tells me iTunes.msi is not a valid installation package for the product.
    What do I need to do?  I have bought a new Ipod & I have to update before I can download to my Ipod.

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • The file 'C:\Users\netrgm\AppData\Local\Apple\Apple Software Update\iTunes64.msi' is not a valid installation package

    I am currently at iTunes version 10.5.1.42. It is telling me there is an update. It downloads and trys to install version 10.5.2 but i keep getting this error message:
    The file 'C:\Users\netrgm\AppData\Local\Apple\Apple Software Update\iTunes64.msi' is not a valid installation package for the product iTunes.
    Try to find the installation package 'iTunes64.msi' in a folder from which you can install iTunes.
    The file is in the directory that is looking in, but it doesnt seem to think it is valid. I have tried several times over the last week or 2.

    Try the following steps:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • Itunes update to the latest version I get a error message that Itunes64.msi is not a valid installation package?

    I recently tried updating to the latest version of Itunes, never had a problem, after downloading the installer attempts the undate I get a dialog box telling me to  locate the installer package, I locate the download and I get a message:
    the file C: users\eric\appdata\apple\applesoftwareupdate\itunes64.msi is not a vaild insallation package for the product Itunes. Try to find the installation package "itunes64.msi" in a folder from which you can install itunes.
    I cant even install because I get the same message.  

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I cannot uninstall itunes from my computer PC. I cannot update itunes on my computer. I get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package

    I cannot uninstall itunes from my computer PC. I cannot update itunes on my computer. I get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package Try to find the installation package itunes.msi in a folder from which you installiTunes."
    I have tried a serach for the file itunes.msi and nothing comes up.
    Help anyone/
    thanks

    I get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package Try to find the installation package itunes.msi in a folder from which you installiTunes."
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I keep getting error message: chrome://adblockplus/content/utils.js:90 when I load certain sites. How do I fix this issue?

    When I "expand threads" on livejournal pages, Firefox freezes and I'm repeatedly sent the error message: chrome://adblockplus/content/utils.js:90 . It doesn't matter if I chose "stop script" or "keep running script", it still keeps freezing.
    I've googled the problem, but I couldn't find a solution for it anywhere.

    You might want to reinstall Adblock+. I think I had the same problem once and it was just brought on by a very spotty connection that day, but if this is happening frequently for you there may be a bug with your Adblock+

  • My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file loca

    My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file location to run the update in all of my iTunes files as well as when I've tried reinstalling it.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • I installed elements 12 on a Win 8.1 computer and moved all my photos from my old XP machine.  I updated to elements 12.1.  Now, many/most of my photos will not open because I do not have "permission" to open the files.  How do I fix this so I can work wi

    I installed elements 12 on a Win 8.1 computer and moved all my photos from my old XP machine.  I updated to elements 12.1.  Now, many/most of my photos will not open because I do not have "permission" to open the files.  How do I fix this so I can work with MY photos?

    Yes, the Old Master file has a folder for each year where I find all photos from that specific year. I am attaching a screen shot of the file.
    In the meantime i have managed to download all photos (it did not download any video files though in mpg, avi, 3gp, m4v,mp4 and mov format) to a new iphoto library. Unfortunately the photos are quite mixed and often doubled up. I ma considering to purchase iphoto library which checks all duplicates in iphoto. this will save me a lot of time. What do you think?

  • I can't make a purchase with iTunes because it says there's a problem with the connection. How do I fix this?

    I can't make a purchase with iTunes because it says there's a problem with the connection. How do I fix this?

    Morning Gjakleinmark,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best of luck,
    Mario

  • TS1538 Last night iTunes on my PC tried to run an update.  Prior to the update, it was working perfectly. At the end of the update I got an error message R6034, an application has made an attempt to load the C runtime Library incorrectly.  Any suggestions

    Last night iTunes on my PC tried to run an update.  Prior to the update, it was working perfectly. At the end of the update I got an error message R6034, an application has made an attempt to load the C runtime Library incorrectly.  Any suggestions?  I have also gotten a message that iTunes is not installed correctly, to reinstall.  Reinstalling give the the same two errors over and over.  Restarting my computer does nt help.

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • HT201210 I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

    I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Copied from this website.
    http://support.apple.com/kb/TS3694#error3194

  • I was trying to update/restore my ipod and now i plug it in and it stays frozen on  the usb to itunes picture. and when i plug it in it dosnt come up in itunes how do i fix this?

    i was trying to update/restore my ipod and now i plug it in and it stays frozen on  the usb to itunes picture. and when i plug it in it dosnt come up in itunes how do i fix this? any suggestions are appreciated

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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