HT1926 get the following message when trying to download iTunes, " program C:\program files (x86)\itunes\ituneshelper.exe" R6034 attempt to load the C runtime library incorrectly, any help or experience with this?

get the following message when trying to download iTunes, " program C:\program files (x86)\itunes\ituneshelper.exe" R6034 attempt to load the C runtime library incorrectly, any help or experience with this?

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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Am getting the following message when trying to download latest upgrade. "a problem with Windows Installer Package, a program run as part of the setup did not finish as expected" Upgrade did not happen. Any suggestions ?

Am getting a message when downloading latest iTunes upgrade:
"There is a problem with this Windows Installer Package.
A program run as part of the setup did not finish as expected"
It doesn't give me any specific information about what or where the problem is.
Any Suggestions

Repair your Apple Software Update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU in All Program, go to Control Panel, Add & Remove programs and repair it.

Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!

Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

I keep getting the following message when trying to update my iPhone: An error occurred while backing up this iPhone (-402636798).

I keep getting the following message when trying to update my iPhone: An error occurred while backing up this iPhone (-402636798) Help

You can not create an iCloud account on a PC, you may create one on an iPad, iPhone or a Mac

HT4623 I get a the following message when trying to update to 6.1.3 "Unable to intall update, an error ocurred installing iOS 6.1.3" how do I overcome this?

I get the following message when trying to update my Iphone 4 from 5.1.1 to 6.1.3 "Unable to install update, An error occurred installing iOS 6.1.3". Nothing I do changes this, how do I over come this barrier?

Are you trying to update over the air or via itunes?

HT3775 I get the following message when trying to open an .avi downloaded from my video cam, need help, can not find the codec, thank you.The document "IMAG0026.AVI" could not be opened. A required codec isn't available.

I get the following message when trying to open an .avi downloaded from my video cam, need help, can not find the codec, thank you. This is for Quicktime Player.
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Try Perian.
http://perian.org/

I am getting an error message when trying to download PS elem 9 replacement on the part 2 download. Says "archived portion of dl are missing (something to that effect). What do I do?

I am getting an error message when trying to download PS elem 9 replacement on the part 2 of 2 download. Says "archived portion of dl are missing (something to that effect). What do I do to resolve this?

Ok if you continue to face difficulties then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

Got the following message when trying to install Photoshop CC "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms." I use Windows Vista so not sure what I need to

Hi there
I got the following message when trying to install Photoshop CC, "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms."
I use Windows Vista so not sure what I need to do now! Any help would be much appreciated thanks.

Photoshop CC only runs on Windows 7 or Windows 8/8.1. Not Vista.
System requirements | Photoshop

I keep getting an error message when trying to download the new security software IOS 7.0.6?

I keep getting an error message when trying to download the new security software IOS 7.0.6?

what error message?

I get an error message when trying to download apps from the app store. "safari can not open the page because the address is invalid". Please help!!

i get an error message when trying to download apps from the app store. "Safari can not oprn the page because the address is invalid"

You can't use Safari to download iPad apps. Only use iTunes/App Store.
 Cheers, Tom

HT6147 I keep getting a error message when trying to download the update. I have charged the iPad etc

I keep getting an error message when trying to download iOS update 7.0.6. I have turned on & off. I have charged & tried connected & disconnected etc

Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch

I keep getting an error message when trying to download i tunes. It says it's looking for MSVCR80.dll and I find it on my computer so I don't know what else to do. Any suggestions?

I keep getting an error message when trying to download itunes. It says it can't find "msvcr80.dll, but when I search for it on my computer it is there. My itunes was working just fine before I got the message to download the latest upgrade. I've not had any problems doing that before now, so don't really know what to do.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Got the following msg when trying to download the last upgrade for Safari

Can anyone explain why I would get the following msg when trying to download the very latest upgrade for Safari & iPhoto?
"The operation couldn't be completed, (INSURLErrorDomain error - 3001.)(102)
First time this has happended on an upgrade from Apple. Restarting was not helpful.

If it is Safari you kan not update, try this.
http://swcdn.apple.com/content/downloads/53/02/041-8081/2jwp4wjrwygtm4lc608qy4h0 n4a9yyq37g/Safari6.0.2Mountain.pkg

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I get the following message when I go to "check for updates" on iTunes (I have XP on windows). Error message: "The iTunes update server could not be contacted. Please check your internet connection or try again later".
My firewall (both anti virus firewall and windows firewall, are set up to allow itunes programme to work) - I also have set both internet explorer and chrome to allow
apple website as an exception.
However, I still get the same error message... can anyone help?
Thanks

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

After installing iTunes 10.5 update i get the following message when trying to play any song in my Library "The song could not be used because the original file could not be found. Would you like to locate it?" how do i fix this??

I have an iPod Classic and work on Windows 7.
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what happened to all my songs (almost 2000) How can i get them back into my music library?
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Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
tt2

HT1926 get the following message when trying to download iTunes, " program C:\program files (x86)\itunes\ituneshelper.exe" R6034 attempt to load the C runtime library incorrectly, any help or experience with this?

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