HT1926 Trying to repair a botched ITunes update, following dicrections, keep getting "fatal error" when removing Apple Mobile Device Support. Can't get past this step to reinstall. Any advice? Thanks!
Trying to repair a botched ITunes update, following dicrections, keep getting "fatal error" when removing Apple Mobile Device Support. Can't get past this step to reinstall. Any advice? Thanks!
Hey there!
I've spent the best part of the day unpicking this huge mess from the upgrade I completed last night - what a nightmare. I followed a tonne of advice - [actaully, this link was really helpful to me]: http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm however, I still could not fix the **** thing - and that was following basically a day of uninstalling, installing etc.
In the end - I completed a system restore taking my computer back about five days, and just ignoring the new upgrade with itunes until they can get this fixed.
I hope that this might work for you and anyone else reading this. It nearly drove me to drink [!]. I seemed to get past one error message and have it replaced by another - so the system restore was basically the last resort.
Good luck - !
Similar Messages
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het is niet mogelijk om de nieuwste versie van itunes te installeren. de melding is : the older version of apple mobile device support can not be removed. ook niet via het configuratieschern of uninstal progamma's. graag hulp bij de-installatie
ok, i'm stunnend.
apparently there was something that resolved the issue, the store works fine now... have been hacking around on this for days, and now, just at once. only thing i did (and i did that before, naturally, it's one of the first things you trie) is disable my antivirus software. It runs perfectly with antivirus enabled now to....beats me...
anyway: resolved! -
I am trying to uninstall itunes and at thepiont where I try to remove apple mobile device support it never completes the timer goes backwards?
First try a repair install of Apple Mobile Device Support. If that goes through successfully, see if you can now uninstall Apple Mobile Device Support.
If the Repair install doesn't help, try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled -
I'm trying to install iTunes on my pc and I get the error message "Service Apple Mobile Device Failed to Start. Verify you have sufficient privileges to start system services.
What do I need to do to get iTunes to install?Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Trying to install Itunes after a problem with an updates made me uninstall. I am getting the error message" Service Apple Mobile Device failed to start. VErify that you have sufficient privileges to start sytem services." Not sure what to do?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
FATAL Error... When trying to remove Apple Mobile Device Support (AMDS).
FATAL Error... When trying to remove Apple Mobile Device Support (AMDS) on my windows xp. I tried to update iTunes to update my iPhone software and it told me to uninstall iTunes and AMDS for a newer version. Now I get a fatal error and I can't sync my phone. What should I do?
FATAL Error... When trying to remove Apple Mobile Device Support (AMDS) on my windows xp.
We've made some progress with some of those in recent days, Stop. It looks like (with some of them), the trouble is caused by trouble with the HKEYCURRENTUSER registry keys associated with your usual XP user account.
If that's what is afoot, the following technique may be of some assistance.
Head into your User Accounts control panel and create a new user account with full administrative rights. Log out of your normal account and log into the new account. (Don't use fast user switching to move between accounts.)
Inside the new account, head into your Add or Remove Programs control panel, and attempt to uninstall AMDS from there.
Does the uninstall go through without the fatal error in the new user account?
If so, *staying in the new user account,* do a complete uninstall of iTunes and related componentry as per:
[Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP|http://support.apple.com/kb/HT1925]
(You'll need, in particular, to do the reinstall of iTunes from inside the new account. Experience of the last two cases of this indicates that if you try the reinstall from inside the usual user account, AMDS just silently fails to install.)
If everything seems to have reinstalled correctly, log out of the new account, and log back into your usual account. Try launching iTunes in your usual account. Does it launch properly in there now? -
When installing itunes on my windows XP I get an error message "Service Apple Mobile Device"
When installing iTunes on my Windows XP I get an error message "Service Apple Mobile Device (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services". I don't know what this means and I do not know how to resolve it. Can you advise please?
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.
iTunes 11.1.4 for Windows- Tips for Unable to install or open -
when i try to download itunes i keep getting the error message " Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start. Verify that you have sufficient privileges to start system services. Can someone help?
Hey craiglarkin,
First, I would try following along with the steps in this link:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes and AMDS, make sure to follow the steps closely, including the order in which you uninstall.
Welcome to Apple Support Communities!
Have a great day,
Delgadoh -
I cannot install the latest version of iTunes as it instructed me to uninstall the version I had, which I did, but the "Apple mobile device support" will not uninstall. This has left me with no iTunes and the new version will not install until I can uninstall all the old components. Help please
You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunesSetup.exe installer, unpack the installer into its components using 7-Zip then try installing AppleApplicationSupport again. It may still fail to install but you may get more useful error messages as to why not.
tt2 -
trying to install itunes and getting this message
"Service Apple Mobile device failed to start"See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Can't remove apple mobile device support. need to for update?
Every time I plug in my iPhone (3GS or my wife's 4) or my iPad2 I get a message telling me to update Apple mobile devise support and to do so I need to uninstall it and iTunes and reinstall.
Windows won't uninstall AMDS. (windows vista)
It will uninstall everytihng else but AMDS give me a rolling back actions and failed to uninstall due to "fatal errors durring installation".
Is there a way I can get around this to update it? Or do I have to fix these errors and get it uninstalled?
only started happening since most recent update of iTunes and iOS 6 on both phones and iPad. iPod classic still plugs in and syncs fine.Well, after some virus scanning, spybot destroying, and trying to make a new windows user to remove it: still no progress.
next on the list is cleaning registry and disk defrag (even though I don't think it will help).
Very much open to any suggestions so I don't have to actually take my system somewhere and have to pay someone to fix such a silly thing.
Don't know why it doesn't just update itself when iTunes does.... -
Bought wife an iPhne 4s for xmas. when i connect to itunes i get a message that says iPhone cannot be used because the Apple moible device service is not started. my iPhone and kids apple devices work fine but are on a seperate account. whats the deal?
Not sure why only one particular phone is having this problem but this article will help you check and restart it if it's in fact not started: http://support.apple.com/kb/ts1567. Even if it is running, suggest you stop and restart it.
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I'm getting a fatal error message when I'm trying to uninstall apple mobile device support?
I tried to run an upgrade for iTunes and had problems so I've uninstalled iTunes and all other components without a hitch but I keep getting a Fatal Error message telling me it's druing installation.
Please help!
HMBSTry using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled -
ITunes not installing due to "older version of Apple Mobile Device Support"
I used to use iTunes before for my nano until I ran into some issues and uninstalled the software and started using Winamp. Now I'm going to get the family iPad and am going to need to use iTunes again. Here I ran into the problems. During installation, "iTunes + other random software" will reach a certain point giving me errors for an older version of certain products still existing on my machine. Through Add/Remove Programs I cleaned out my machine of all Apple software but couldn't get rid of one part; Apple Mobile Device Support v.2.6.0.32.
I get the error message:
"The feature you are trying to use in on a network resource that is unavailable.
Click OK to try again, ot enter an alternate path to a folder containing the installation package 'AppleMobileDeviceSupport.msi' in the box below."
That is a file which no longer exists on my computer.
What do I do? I don't want to have a vegetable iPad."The feature you are trying to use in on a network resource that is unavailable. ... Click OK to try again, ot enter an alternate path to a folder containing the installation package 'AppleMobileDeviceSupport.msi' in the box below."
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any *Apple Mobile Device Support* entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
Had error 7 windows error 126 and missing MSVCR80.dill. Went through the steps to uninstall and apple mobile device would not uninstall. Now I can"t download itunes. Help!!
apple mobile device would not uninstall.
Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled
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