HT1926 went to update to the latest iTunes software, download went fine but when completed, I couldnt open iTunes. I uninstalled an reinstalled again and its happening again. I click on the iTunes icon to open but nothing happens? (Im a Windows user)

After plugging in my iPhone 4s to iTunes it asks me to update my software. I went to update to the latest iTunes software, download went fine but when completed, I couldnt open iTunes. I uninstalled and reinstalled again and its happening again. I click on the iTunes icon to open but nothing happens? (Im a WindowsPC user)

Restart Computer.
Refer steps here to delete SC file(s):
Win7/Vista http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776
Then proceed to repair your QuickTime. START > CONTROL PANEL
WinXP - Add n Remove Programs
Win7/Vista - Programs n Features
highlight QUICKTIME and click CHANGE then REPAIR

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I have installed Acrobat Pro but it won't open. I uninstalled it, reinstalled it and still the same thing. Any suggestions?

I have installed Acrobat Pro but it won't open. I uninstalled it, reinstalled it and still the same thing. Any suggestions?

Hi maggie810,
Which OS are you using?
Did you get any errors during installation?
What version of Acrobat are you installing?
Regards,
Rave

I tired to delete a file to the trash but it is stuck. It says "preparing to send to trash" and its been there for 2 days

I tired to delete a file to the trash but it is stuck. It says "preparing to send to trash" and its been there for 2 days

On the left above in the menu bar you see the first icon is a little apple.
If you clcik it, there is a menu. Click "About this Mac" it will show the OS, processor and memory.
(Everything about your mac, you will see when you click "More Info" in that panel).
I suppose that the "file" (icon) is a link to Sky TV:
Quit Safari by clicking "quit" in the Safari menu ( ! ), then drag the icon in the Trash bin again. Empty the Trash (rightclik on it); when it will not empty the Trash bin, rightclick the Trash bin while holding the CMD key and "secure empty the trash".

Hi, I have downloaded itunes on windows 7,when I click on the itunes icon on my desktop nothing happens,it does not open itunes,can anyone help me with why it does not open or know how I can open itunes,thanks.

Hi, I have downloaded itunes on windows 7,when I click the icon on my desktop nothing happens,does anyone know why itunes does not open?

If you only changed the name of your ID rather than creating a new ID, just go to Settins>iCloud and tap Delete Account then sign back in with the new name. (Deleting the account from your phone does not delete it from iCloud. Your data will be synced back to your phone when you sign back in.)
If you created a new ID, you'll have to go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on your iPhone. (If you are syncing iWork documents with iCloud, also open your iWork apps and turn off iCloud syncing and choose to keep the documents on your phone.) After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using your other ID, then turn syncing for your data (contacts, etc.) back to On. When prompted, choose Merge. This will upload the data to your new account.
You won't lose any photos in your camera roll or photo library. If you have any photos in your photo stream that are over 30 days old that are not in your camera roll or saved on your computer, be sure to save these to the camera roll before deleting the account. To do so, open the photo stream album on your iPhone in the thumbnail view, tap Edit, tap all the photos you need to save to select them, tap Share, then tap Save to Camera Roll.

How can I download apps on my old ipod touch? It tells me I need iPhone3.0 software, but iTunes tells me I have the latest available (software 2.2.1) for my iPod.

How can I download apps on my old ipod touch? It tells me I need iPhone3.0 software, but iTunes tells me I have the latest available (software 2.2.1) for my iPod.

Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

HT1414 I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without

I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without iTunes

I hope that you can see this response. The forum software is acting quite bizarre today.
You really do want to restore with your own computer. There is an off chance that you might be able to backup first, but I really think it is a very slight chance now since you got the connect to iTunes screen. But on the chance that when you connect, it sees the iPad and allows a backup, I would to not have you wait to use your own Mac.
If you cannot create a backup, you will lose everything that you have put on since the date to the last backup. So of your last backup was three weeks ago, you will restore the iPad to the condition that it was in three weeks ago.
If you do a lot of traveling, using iCloud for backups might be a very good idea. I use iTunes primarily and I backup my MacBook Pro with Time Capsule, but I still use iCloud as a secondary backup. I don't have enough data that I have exceeded the free 5 GB that you get with iCloud, so I do use it just in case.
I can't explain what happened with the update, I can only tell you that it does happen to other users. I have never had a problem when I updated and I having been updating over WiFi since iOS 5 came out. Taking a guess, maybe an interruption in the connection - especially of you tried updating using a hotel's WiFi network, or a power surge maybe. Whatever the cause, it is most likely a one time thing. That doesn't help your situation I know, but hopefully it won't happen again.

I purchased two albums from iTunes but neither properly loaded and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device.

Help.I uninstalled ios8 using the directions on the web site and now all my apps,mail are gone.I backed up to iTunes first but when I try to sync to get everything back,it starts and then says it has failed.What do I do now.Thanks.Jane

Help.I uninstalled ios8 using the directions on the web site and now all my apps,mail are gone.I backed up to iTunes first but when I try to sync to get everything back,it starts and then says it has failed.What do I do now.Thanks.Jane

The first time an iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or to set up the iPhone as a new iPhone.
The former does as provided - it transfers the backup for the other iPhone or iOS device to the iPhone replacing all data on the iPhone that is included with the backup being transferred. The latter does nothing allowing you to make your various selections for the iPhone sync preferences with iTunes.
This is designed to be done right away with a new iPhone.
If you don't have a backup for the iPhone with iTunes on your computer and don't have an iCloud backup that hasn't been updated since choosing to transfer the backup for your iPod Touch to the iPhone, the data that was on the iPhone is gone.

Why is that in itunes my playlist is in order from the recently added to oldest but when it syncs into my ipod , it doesnt arrange it that way. its in artist order

why is that in itunes my playlist is in order from the recently added to oldest but when it syncs into my ipod , it doesnt arrange it that way. its in artist order

That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

I'm unable to completely download the latest iphone software verison 5.0.1 with itunes 10.5.2.11, downloading fails with 100kb left (err = -3259).

Hello,
I'm unable to completely download the latest iphone software verison 5.0.1 with itunes 10.5.2.11, downloading fails with 100kb left (err = -3259). Any suggestion on how to resolve this? I manually cleaned the DNS cached as well as directly connecting my pc to the cable modem instead of the router.

Thank you for your response. But unfortunately there's no Apple Genius Bar here in Malaysia. Only resellers, which I feel that they are charging way too much in the first place.

The search function in the itunes store does not work. It will accept a request and suggest searches but then it locks up and will not search. Clicking on the magnifying glass or a suggested search does nothing. Re-installing itunes has not helped.

The search function in the itunes store does not work. It will accept a request and suggest searches but then it locks up and will not search. Clicking on the magnifying glass or a suggested search does nothing. Re-installing itunes has not helped.

everything you stated here is exactly what i have done and have got nowhere. i have windows 7 64 bit on a hp 8 g of ram desktop. im also looking for help

HT4889 My new iMac says that my old Macbook is not updated to the latest Yosemite software so it won't let me migrate files. But I have checked my Macbook and it says that it is updated. What should I do?

I am trying to migrate files from an old Macbook--which is already updated with the latest Yosemite software--to a new iMac that also has the latest Yosemite software. But I keep getting an error message that says that my old Macbook is not updated. What should I do?

If the 2 computers have the correct cable connections, try the Target Disk Mode.
Target Disk Mode - Mavericks

Firefox installed the latest version. Now my google browser, history etc. doesn't work anymore. It doesn't respond. I can't run searches from the browser. youtube button is missing. I've tried opening firefox in safe mode but that doesn't work.

# Question
firefox installed automatically the latest version. Now my google browser, history etc. doesn't work anymore. It doesn't respond. I can't run searches from the browser. youtube button is missing. I've tried opening firefox in safe mode but that doesn't work

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
What happens if you open Firefox in Save mode?
*https://support.mozilla.com/kb/Safe+Mode
*Help > Restart with Add-ons Disabled

I recently bought an iPod Touch from the US, when I was living there. I am now in India, and my iPod seems to be frozen -- the slider won't slide. So far, I've updated my iTunes and reset and restored the Touch. Problem: no Genius bar in India. Theories?

I recently bought an iPod Touch from the US, when I was living there. I am now in India, and my iPod seems to be frozen -- the slider won't slide. So far, I've updated my iTunes and reset and restored the Touch. The problem with the simple solution: there's no Genius bar in India.
Any idea what I can do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I downloaded some apps for my ipho in the apptrackr site, the apps are shown in my itunes library but when i try to sync those apps at first it works and then it says an error occur (0xE8008001). How can I sync them without the error?

I downloaded some apps for my ipho in the apptrackr site, the apps are shown in my itunes library but when i try to sync those apps at first it works and then it says an error occured (0xE8008001). How can I sync them without the error?

If your phone is jailbroken, we can't help you, as already stated.
If you're new to this and you're trying to download apps to put on your phone and it is NOT jailbroken, you can't do that.
You must go through the iTunes app store.

HT1926 went to update to the latest iTunes software, download went fine but when completed, I couldnt open iTunes. I uninstalled an reinstalled again and its happening again. I click on the iTunes icon to open but nothing happens? (Im a Windows user)

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