HT1926 won't download itunes, get error message concerning C runtime library

tried to update itunes, now it doesn't want to install itunes, keep getting an error message that C runtime library is not installed correctly

Follow the below procedure if you are using a Windows based PC.   I did not develop it, another forum user did, but I did insert 1 additional step in case you use a 3rd party software package to give your apple devices "Airprint" capability for your non Air Print capable printers (Such as Fingerprint).
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
Remove any 3rd party software which uses Airprint features (such as Fingerprint by Collobos)
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selectingRun as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8

Similar Messages

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    I tried downloading the new update for my desktop PC I get the following error messages:
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    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99907)

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    For general advice see Troubleshooting issues with iTunes for Windows updates.
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    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
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    http://support.apple.com/kb/TS5376
    Thank you for using Apple Support Communities.
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    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
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    cannot update or install itunes. ger error message RSVCR80 not installed. windows error 126.

    Hey sndlot,
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    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
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    Purchased a T.V episode and won't download. I keep getting Error 8008. iTunes just keeps telling me its corrupt and I need to go redownload it, but everytime I try to it just pops up with the Error 8008 message again.. How do I get the episode to download all the way.

    Clear the contents of ...iTunes\iTunes Media\Download and try one more time.
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    Hello mvguillet,
    Thank you for the details of the issue you are experiencing with installing the latest iTunes update.  I recommend following the steps below:
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
    You can find the full article here:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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    I just tried to play some songs that i have in itunes and i get an error message that says file can't be located.  It appears to be on about half the songs of the thousands I have in there.  I do have a new computer and transferred the itunes library about a month ago.  I have successfully managed ipod on new computer.  I wonder if it is a licensing issue but this is just the second computer althought the third hard drive these songs have been on.  It is affecting songs loaded from CD's and purchased from itunes on the old computer alike. 

    Hi angela dfromtx,
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  • Won't download new software, Error message

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    Hi,
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    http://docs.info.apple.com/article.html?artnum=300553
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    do reply to my email address

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