HT1933 I have songs I downloaded and paid for but are not playing in my iTunes.

I paid for some songs to download but now they aren't playing in iTunes. They still show up in the list but won't play. I don't have the email proof that I purchased the songs.

Are they still in your country's store, and do they show in the Purchased tab in the iTunes store app on your phone for redownloading, or if using your computer's iTunes the Purchased link under Quicklinks on the right-hand side of the store home page ? Whether music will show there will depend upon what country that you are in (music can't be redownloaded in all countries), whether they are still in your country's store (any item could be removed by the rights-holder at any time), and whether they are hidden (hiding and unhiding) - if they show but don't have the cloud symbol for redownloading then are they still listed in your device/computer's library ?
(These are user-to-user forums, you're not talking to iTunes Support nor Apple, and you are only guaranteed one download of each item.)

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ITunes bought and paid for movies are not on my Mac

I set 2 movies to download before I retired for the night. I logged in and received the "are you sure" msg. The movies were actively downloading.
These 2 movies are not in "My Movies".
Who do dI contact?

Are they in itunes on your computer?

I switched computers and have lost my previously downloaded and paid for music how do i get it back?

I switched computers and have lost my previously downloaded and paid for music how do i get it back?

What do you mean it's lost? Did you actually put it on the new computer?
Simply installing iTunes and logging into your account does not cause content to magically appear.

I downloaded a film for rental but it hasn't downloaded properly so won't load, tells me to check in my downloads in iTunes but it isn't showing up in downloads so I am stuck with a film a have paid for but can't play and can't finish downloading, help?

I downloaded a film for rental but it hasn't downloaded properly so won't load, tells me to check in my downloads in iTunes but it isn't showing up in downloads so I am stuck with a film a have paid for but can't play and can't finish downloading, help?

After doing some research, I found out that I had accidently hid iPhoto after I paused the download. After going into my apple id account and saw my hidden purchases, I found it. Thank you so much helping me though!

I just downloaded and paid for Premiere elements but now want the combined Premiere and Photoshop elements. How do I do this?

My headline says it all. I would like to turn my Premiere Elements order into the combined Premiere and Photoshop Elements download offer. I have already paid for Premiere Elements but would like to take advantage of the combined offer for only another $40 or so. How do I do this?
I only downloaded and paid for the Premiere Elements package about two days ago.
Todd Sauve

Todd Sauve
Did you purchase Premiere Elements 13 from Adobe Direct? If so, are you within 30 days of that purchase? If the answer to both of those questions is Yes and it appears to be, then you should explore
Contact Adobe Chat clicking on the following link
Contact Customer Care
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Under the conditions mentioned at the beginning of this reply, I am speculating that Adobe should be able to give you your money back for the Premiere Elements 13, allowing you to purchase Photoshop Elements and Premiere Elements which are sold together, but are still really standalone products. How Adobe opts to do that is at its discretion.
Best wishes
ATR

I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID

I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID

First, the app must be universal...designed for both iPhone/iPad:
Tap App Store.
Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Updates.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download icon.
The app will begin downloading and you'll be taken back to your home screen.

Downloaded (and paid for) Mountain lion, but got no install screens and OS is still 10.7. How do I install it?

yesterday I downloaded (and paid for) Mountain lion, but got no install screens and OS is still 10.7.
How do I install it?

Look in the Application's folder for Install OS X Mountain Lion. Double click to start the installer.

I downloaded and paid for Photoshop Elements 13. I am unable to open the editor at all.

I downloaded, and paid for, Photoshop Elements 13. At first I was able to open the editor only when I made an adaption to the Task Manager Processes(at the recommendation of one of the forums) but now I am unable to open the editor at all.

Can you try opening Editor directly from the exe available at:
C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe
If it still does not open, are you seeing an error message when you try to open Editor?
Thanks,
Anwesha

I recently purchased a Canon 7D. I own Adobe Photoshop/Bridge CS5. I cannot open my raw images in Bridge. I have tried to download the plug in but does not seem to work. Please Help, I need to be able to open my raw images in Bridge ASAP. I do not want to

I recently purchased a Canon 7D. I own Adobe Photoshop/Bridge CS5. I cannot open my raw images in Bridge. I have tried to download the plug in but does not seem to work. Please Help, I need to be able to open my raw images in Bridge ASAP. I do not want to upgrade to CS6 at this time.

If you had given us sensible information, I could look it up for you if your efforts fail.
Right now, I don't even know if you are on a Mac or on a Windows box.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

My new iPhone 4 will not play on the iHome iP1 Speaker System. I have removed the case and seated it properly and it charges, but does not play music. How can I get it to work?

My new iPhone 4 will not play on the iHome iP1 Speaker System. I have removed the case and seated it properly and it charges, but does not play music. How can I get it to work?

Hi there Graham!
I have a couple of articles that can help you troubleshoot this issue. First, if you are downloading HD content, you will need to know the system requirements for HD playback, which can be found here:
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/ht3209
Next, you will want to check your video playback settings on your Windows machine. The steps for that can be found right here:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Hope that helps. Thanks for using the Apple Support Communities!
Cheers,
Braden

I have followed the Apple Support instructions I did it 3 times and this message always appear: "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion... Please!

I have followed the Apple Support instructions but these 2 errors always appear: "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion?

Try completely removing and reinstalling iTunes and all related components; you may need to do this multiple times. It won't normally affect the iTunes library, but that should be backed up anyway.
(99331)

Cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream, cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream

cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream, cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream

ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"

How can I find an app I paid for but is not on ipod now?

how can I find an app I paid for but is not on ipod now?

Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

HT202213 When I have downloaded and paid for music several time the song will not play, saying that my computer is not authorized. When I follow insturction to authorize the computer says it already authorized and song or songs will not play...... Help.

Authorized music purchased will not play says unauthorized to play and when you follow instructions to fix the issue says authorized...

If only a few songs on an album are doing that, that suggests the tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

My Roboform passwords did not transfer when I downloaded the 4.0.1 version of FF. I downloaded and paid for a new version of Roboform which should have shown up as a toolbar but didn't. Can't seem to solve this problem.

Windows XP on Dell Dimension 4600. Updated Firefox to 4.0.1 successfully but Roboform didn't transfer. Help told me I needed to update Roboform. I did and paid for a new version(7.?)which was $9.95. Roboform wants more details but I can't tell what they want. I'm baffled and frustrated since all my passwords are hidden somewhere. Wish I'd never upgraded FF.

Nothing is working and I can't find the Roboform toolbar. Your lack of direct support is really irritating- a live chat at least would be helpful.

HT1933 I have songs I downloaded and paid for but are not playing in my iTunes.

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