HT1933 I make a purhase on March 6 at 11:33 Order number MHOXX3TK9J for $1.99 and my credit card was charged $20.00 can you please help me find out why this happened

I made a purchase on itunes on March 6 at 11:33 order umber MHOXX3TK9J for 1.99 and my credit card was charged $20.00 please help me find out why this happened.

Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html

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    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.0.5 (6533.21.1)
    Build Info:      WebBrowser-75332101~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [214]
    Date/Time:       2011-06-11 17:35:12.473 -0400
    OS Version:      Mac OS X 10.6.7 (10J869)
    Report Version:  6
    Interval Since Last Report:          1372450 sec
    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  2809411 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      AE146418-8338-4E75-9E9A-67A57B1D54B1
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.WebCore                       0x00007fff84bcc85c WebCore::RenderLayerBacking::paintingGoesToWindow() const + 12
    1   com.apple.WebCore                       0x00007fff84bcc79d WebCore::RenderLayer::setBackingNeedsRepaintInRect(WebCore::IntRect const&) + 29
    2   com.apple.WebCore                       0x00007fff84af825c WebCore::RenderObject::repaintAfterLayoutIfNeeded(WebCore::RenderBoxModelObject *, WebCore::IntRect const&, WebCore::IntRect const&, WebCore::IntRect const*, WebCore::IntRect const*) + 2284
    3   com.apple.WebCore                       0x00007fff849fea38 WebCore::RenderBlock::layoutBlock(bool) + 1656
    4   com.apple.WebCore                       0x00007fff849fe383 WebCore::RenderBlock::layout() + 35
    5   com.apple.WebCore                       0x00007fff84a00911 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 369
    6   com.apple.WebCore                       0x00007fff849fff23 WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 531
    7   com.apple.WebCore                       0x00007fff849fe6ef WebCore::RenderBlock::layoutBlock(bool) + 815
    8   com.apple.WebCore                       0x00007fff849fe383 WebCore::RenderBlock::layout() + 35
    9   com.apple.WebCore                       0x00007fff84a00911 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 369
    10  com.apple.WebCore                       0x00007fff849fff23 WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 531
    11  com.apple.WebCore                       0x00007fff849fe6ef WebCore::RenderBlock::layoutBlock(bool) + 815
    12  com.apple.WebCore                       0x00007fff849fe383 WebCore::RenderBlock::layout() + 35
    13  com.apple.WebCore                       0x00007fff84a00911 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 369
    14  com.apple.WebCore                       0x00007fff849fff23 WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 531
    15  com.apple.WebCore                       0x00007fff849fe6ef WebCore::RenderBlock::layoutBlock(bool) + 815
    16  com.apple.WebCore                       0x00007fff849fe383 WebCore::RenderBlock::layout() + 35
    17  com.apple.WebCore                       0x00007fff84a00911 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 369
    18  com.apple.WebCore                       0x00007fff849fff23 WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 531
    19  com.apple.WebCore                       0x00007fff849fe6ef WebCore::RenderBlock::layoutBlock(bool) + 815
    20  com.apple.WebCore                       0x00007fff849fe383 WebCore::RenderBlock::layout() + 35
    21  com.apple.WebCore                       0x00007fff84a00911 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 369
    22  com.apple.WebCore                       0x00007fff849fff23 WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 531
    23  com.apple.WebCore                       0x00007fff849fe6ef WebCore::RenderBlock::layoutBlock(bool) + 815
    24  com.apple.WebCore                       0x00007fff849fe383 WebCore::RenderBlock::layout() + 35
    25  com.apple.WebCore                       0x00007fff84a00911 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 369
    26  com.apple.WebCore                       0x00007fff849fff23 WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 531
    27  com.apple.WebCore                       0x00007fff849fe6ef WebCore::RenderBlock::layoutBlock(bool) + 815
    28  com.apple.WebCore                       0x00007fff849fe383 WebCore::RenderBlock::layout() + 35
    29  com.apple.WebCore                       0x00007fff84a00911 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 369
    30  com.apple.WebCore                       0x00007fff849fff23 WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 531
    31  com.apple.WebCore                       0x00007fff849fe6ef WebCore::RenderBlock::layoutBlock(bool) + 815
    32  com.apple.WebCore                       0x00007fff849fe383 WebCore::RenderBlock::layout() + 35
    33  com.apple.WebCore                       0x00007fff84a024f3 WebCore::RenderBlock::layoutInlineChildren(bool, int&, int&) + 1043
    34  com.apple.WebCore                       0x00007fff849fe993 WebCore::RenderBlock::layoutBlock(bool) + 1491
    35  com.apple.WebCore                       0x00007fff849fe383 WebCore::RenderBlock::layout() + 35
    36  com.apple.WebCore                       0x00007fff84adfb7b WebCore::RenderBlock::insertFloatingObject(WebCore::RenderBox*) + 139
    37  com.apple.WebCore                       0x00007fff84a00513 WebCore::RenderBlock::handleFloatingChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo const&) + 35
    38  com.apple.WebCore                       0x00007fff84a0046e WebCore::RenderBlock::handleSpecialChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo const&) + 78
    39  com.apple.WebCore                       0x00007fff849ffeff WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 495
    40  com.apple.WebCore                       0x00007fff849fe6ef WebCore::RenderBlock::layoutBlock(bool) + 815
    41  com.apple.WebCore                       0x00007fff849fe383 WebCore::RenderBlock::layout() + 35
    42  com.apple.WebCore                       0x00007fff84a00911 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 369
    43  com.apple.WebCore                       0x00007fff849fff23 WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 531
    44  com.apple.WebCore                       0x00007fff849fe6ef WebCore::RenderBlock::layoutBlock(bool) + 815
    45  com.apple.WebCore                       0x00007fff849fe383 WebCore::RenderBlock::layout() + 35
    46  com.apple.WebCore                       0x00007fff84a00911 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 369
    47  com.apple.WebCore                       0x00007fff849fff23 WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 531
    48  com.apple.WebCore                       0x00007fff849fe6ef WebCore::RenderBlock::layoutBlock(bool) + 815
    49  com.apple.WebCore                       0x00007fff849fe383 WebCore::RenderBlock::layout() + 35
    50  com.apple.WebCore                       0x00007fff84a00911 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 369
    51  com.apple.WebCore                       0x00007fff849fff23 WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 531
    52  com.apple.WebCore                       0x00007fff849fe6ef WebCore::RenderBlock::layoutBlock(bool) + 815
    53  com.apple.WebCore                       0x00007fff849fe383 WebCore::RenderBlock::layout() + 35
    54  com.apple.WebCore                       0x00007fff849fe217 WebCore::RenderView::layout() + 279
    55  com.apple.WebCore                       0x00007fff849fca48 WebCore::FrameView::layout(bool) + 1160
    56  com.apple.WebCore                       0x00007fff84a7f9d2 WebCore::Document::updateLayoutIgnorePendingStylesheets() + 50
    57  com.apple.WebCore                       0x00007fff84ed2c4c WebCore::HTMLBodyElement::setScrollLeft(int) + 60
    58  com.apple.WebCore                       0x00007fff84d23801 WebCore::setJSElementScrollLeft(JSC::ExecState*, JSC::JSObject*, JSC::JSValue) + 113
    59  com.apple.WebCore                       0x00007fff84b163da WebCore::JSElement::put(JSC::ExecState*, JSC::Identifier const&, JSC::JSValue, JSC::PutPropertySlot&) + 186
    60  com.apple.WebCore                       0x00007fff84afb6b5 WebCore::JSHTMLElement::put(JSC::ExecState*, JSC::Identifier const&, JSC::JSValue, JSC::PutPropertySlot&) + 133
    61  com.apple.WebCore                       0x00007fff84b67265 WebCore::JSHTMLBodyElement::put(JSC::ExecState*, JSC::Identifier const&, JSC::JSValue, JSC::PutPropertySlot&) + 133
    62  com.apple.JavaScriptCore                0x00007fff82ab68df cti_op_put_by_val + 879
    63  ???                                     0x00002db2618b9c96 0 + 50244163968150
    64  com.apple.JavaScriptCore                0x00007fff82b8e06f JSC::Interpreter::execute(JSC::FunctionExecutable*, JSC::ExecState*, JSC::JSFunction*, JSC::JSObject*, JSC::ArgList const&, JSC::ScopeChainNode*, JSC::JSValue*) + 511
    65  ???                                     0x0000000117ca9900 0 + 4694120704
    66  ???                                     0x000000010ece81e0 0 + 4543381984
    67  com.apple.WebCore                       0x00007fff851f2fa0 WebCore::JSDOMWindowShell::~JSDOMWindowShell() + 0
    68  ???                                     0x9090909090900000 0 + 10416984888683003904
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff8623f12a kevent + 10
    1   libSystem.B.dylib                       0x00007fff86240ffd _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff86240cd4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff862407fe _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff86240128 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff8623ffc5 start_wqthread + 13
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    0   libSystem.B.dylib                       0x00007fff86260f8a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff86264da1 _pthread_cond_wait + 1286
    2   com.apple.WebCore                       0x00007fff8498a0f9 WebCore::IconDatabase::syncThreadMainLoop() + 249
    3   com.apple.WebCore                       0x00007fff849861fc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
    4   libSystem.B.dylib                       0x00007fff8625f4f6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff8625f3a9 thread_start + 13
    Thread 3:  Safari: SafeBrowsingManager
    0   libSystem.B.dylib                       0x00007fff8622629a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff8622690d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff825ce932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff825cddbf CFRunLoopRunSpecific + 575
    4   com.apple.Safari                        0x000000010002f5c5 0x100000000 + 193989
    5   com.apple.Safari                        0x000000010002f555 0x100000000 + 193877
    6   libSystem.B.dylib                       0x00007fff8625f4f6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff8625f3a9 thread_start + 13
    Thread 4:  Safari: SnapshotStore
    0   libSystem.B.dylib                       0x00007fff86260f8a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff86264da1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff82a31a40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.Safari                        0x00000001001be5bd 0x100000000 + 1828285
    4   com.apple.Safari                        0x00000001000470a7 0x100000000 + 290983
    5   com.apple.Safari                        0x0000000100046f25 0x100000000 + 290597
    6   libSystem.B.dylib                       0x00007fff8625f4f6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff8625f3a9 thread_start + 13
    Thread 5:
    0   libSystem.B.dylib                       0x00007fff8622629a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff8622690d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff825ce932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff825cddbf CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00007fff86994f5f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5   com.apple.Foundation                    0x00007fff86915f29 __NSThread__main__ + 1429
    6   libSystem.B.dylib                       0x00007fff8625f4f6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff8625f3a9 thread_start + 13
    Thread 6:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x00007fff86269e52 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x00007fff825f0498 __CFSocketManager + 824
    2   libSystem.B.dylib                       0x00007fff8625f4f6 _pthread_start + 331
    3   libSystem.B.dylib                       0x00007fff8625f3a9 thread_start + 13
    Thread 7:  WebCore: LocalStorage
    0   libSystem.B.dylib                       0x00007fff86260f8a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff86264da1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff82a31a40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                       0x00007fff84cdafb1 WebCore::LocalStorageThread::threadEntryPoint() + 193
    4   libSystem.B.dylib                       0x00007fff8625f4f6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff8625f3a9 thread_start + 13
    Thread 8:
    0   libSystem.B.dylib                       0x00007fff862262ee semaphore_timedwait_trap + 10
    1   ...ple.CoreServices.CarbonCore          0x00007fff85ecf1de MPWaitOnSemaphore + 96
    2   ...cioussafari.DeliciousSafari          0x0000000111393158 DXMethodSwizzle + 2451
    3   ...cioussafari.DeliciousSafari          0x000000011138de6c DXLocalizedString + 22973
    4   com.apple.Foundation                    0x00007fff86915f29 __NSThread__main__ + 1429
    5   libSystem.B.dylib                       0x00007fff8625f4f6 _pthread_start + 331
    6   libSystem.B.dylib                       0x00007fff8625f3a9 thread_start + 13
    Thread 9:
    0   libSystem.B.dylib                       0x00007fff8622629a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff8622690d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff825ce932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff825cddbf CFRunLoopRunSpecific + 575
    4   com.apple.CFNetwork                     0x00007fff875b52b8 HTTPNetStreamInfo::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 278
    5   com.apple.CoreFoundation                0x00007fff825be06c CFReadStreamRead + 748
    6   com.apple.CFNetwork                     0x00007fff87606760 HTTPReadStream::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 82
    7   com.apple.CoreFoundation                0x00007fff825be06c CFReadStreamRead + 748
    8   com.apple.CFNetwork                     0x00007fff875fd6d9 _CFHTTPMessageSendRequest(__CFHTTPMessage*) + 184
    9   com.apple.CFNetwork                     0x00007fff875fdec6 _CFURLCreateDataAndPropertiesFromResource + 352
    10  com.apple.CoreFoundation                0x00007fff8259dfdf CFURLCreateDataAndPropertiesFromResource + 655
    11  com.apple.ImageIO.framework             0x00007fff85a6ed43 CGImageSourceCreateWithURL + 499
    12  ...cioussafari.DeliciousSafari          0x0000000111392df6 DXMethodSwizzle + 1585
    13  com.apple.Foundation                    0x00007fff86915f29 __NSThread__main__ + 1429
    14  libSystem.B.dylib                       0x00007fff8625f4f6 _pthread_start + 331
    15  libSystem.B.dylib                       0x00007fff8625f3a9 thread_start + 13
    Thread 10:
    0   libSystem.B.dylib                       0x00007fff8622629a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff8622690d mach_msg + 59
    2   com.apple.QuartzCore                    0x00007fff82c7d3a6 CA::Render::Server::server_thread(void*) + 177
    3   com.apple.QuartzCore                    0x00007fff82c7d2e6 thread_fun + 34
    4   libSystem.B.dylib                       0x00007fff8625f4f6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff8625f3a9 thread_start + 13
    Thread 11:
    0   libSystem.B.dylib                       0x00007fff8623ff4a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff8624035c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff8623ffc5 start_wqthread + 13
    Thread 12:
    0   libSystem.B.dylib                       0x00007fff862262fa semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x00007fff86264c92 _pthread_cond_wait + 1015
    2   com.apple.CoreVideo                     0x00007fff83144de6 CVDisplayLink::waitUntil(unsigned long long) + 252
    3   com.apple.CoreVideo                     0x00007fff831442a2 CVDisplayLink::runIOThread() + 644
    4   com.apple.CoreVideo                     0x00007fff83143fe3 startIOThread(void*) + 139
    5   libSystem.B.dylib                       0x00007fff8625f4f6 _pthread_start + 331
    6   libSystem.B.dylib                       0x00007fff8625f3a9 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000001  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000128a8b6e8
      rdi: 0x0000000000000000  rsi: 0x00007fff5fbfc2d0  rbp: 0x00007fff5fbfc1f0  rsp: 0x00007fff5fbfc1e0
       r8: 0x00007fff5fbfc154   r9: 0x00007fff5fbfc15c  r10: 0x00007fff5fbfc130  r11: 0x0000000000000000
      r12: 0x000000011fe2dc40  r13: 0x000000011fe2dd50  r14: 0x00007fff5fbfc410  r15: 0x000000011fe2db80
      rip: 0x00007fff84bcc85c  rfl: 0x0000000000010202  cr2: 0x0000000000000008
    Binary Images:
           0x100000000 -        0x1006afff7  com.apple.Safari 5.0.5 (6533.21.1) <B81D1199-542C-D929-A1CA-A139EA6262C1> /Applications/Safari.app/Contents/MacOS/Safari
           0x10355a000 -        0x10355aff7 +ws.agile.1PasswordAddition 3.5.9 (30884) <D4136191-4FB1-11C1-84EC-9A8DEB1D598A> /Users/jj/Library/ScriptingAdditions/1Password Addition.osax/Contents/MacOS/1Password Addition
           0x103587000 -        0x103587fff  com.apple.JavaPluginCocoa 13.4.0 (13.4.0) <00AF9559-29EA-5E25-42CF-BE2447F9EBC5> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
           0x10358b000 -        0x103590ff7  JavaLaunching ??? (???) <E859D1E8-3E9D-5432-DCFA-684A9B1EDD2C> /System/Library/PrivateFrameworks/JavaLaunching.framework/Versions/A/JavaLaunch ing
           0x10359f000 -        0x10359fff7 +com.delicioussafari.DeliciousSafari-Addition 1.0 (123) <1228CCC4-7C7B-CB35-7630-4ADD740079B7> /Library/ScriptingAdditions/DeliciousSafari Addition.osax/Contents/MacOS/DeliciousSafari Addition
           0x10386f000 -        0x103873ff7  libFontRegistryUI.dylib ??? (???) <763B8E8F-8602-2096-7CC8-CEE1F4248028> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
           0x103879000 -        0x10387afff  ATSHI.dylib ??? (???) <F6C4F446-7AC4-7A17-9302-C38A016322B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
           0x103bb5000 -        0x103bb5fff  com.apple.applescript.component 2.1.2 (2.1.2) <EC98692E-2753-1C1D-7950-D0B0FFA972AA> /System/Library/Components/AppleScript.component/Contents/MacOS/AppleScript
           0x10fead000 -        0x10ff93fe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <26FC56A6-EFD6-22FA-E1F1-4E1BA61C85BB> /usr/lib/libcrypto.0.9.7.dylib
           0x111380000 -        0x1113a9ff7 +com.delicioussafari.DeliciousSafari 1.9 (123) <2F42F0E2-90A0-D797-6087-C91BB8C4F7DD> /Library/InputManagers/DeliciousSafari/DeliciousSafari.bundle/Contents/MacOS/De liciousSafari
           0x111500000 -        0x11162ffff +ws.agile.1PasswordWebKit 3.5.9 (30884) <B269B799-C2B3-2067-2188-9DA4BCA67FE4> /Users/jj/Library/Application Support/1Password/Extensions/30884/WebKitExtension.bundle/Contents/MacOS/WebKit Extension
           0x1154a6000 -        0x1154ccfff  GLRendererFloat ??? (???) <0AF0FF0D-6FD6-B5FA-9991-C8F58E8F1DD4> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
           0x1192ca000 -        0x1192eeff7  libPDFRIP.A.dylib 545.0.0 (compatibility 64.0.0) <F53EDC5C-59C7-47F2-58BF-65A08B958C70> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
           0x11bd00000 -        0x11be91fef  GLEngine ??? (???) <7B2CD458-D828-6A44-C918-C194838974D5> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x11bec2000 -        0x11c2e5fef  libclh.dylib 3.1.1 C  (3.1.1) <0774DA8C-734E-2639-0F37-CCB20D17CDBD> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
           0x11ef4e000 -        0x11efe2fe7  com.apple.applescript 2.1.2 (2.1.2) <6F324E58-FAF8-C52D-070E-DD288D2DFD26> /System/Library/PrivateFrameworks/AppleScript.framework/Versions/A/AppleScript
           0x200000000 -        0x200787fff  com.apple.GeForceGLDriver 1.6.26 (6.2.6) <D469864E-34A6-37EE-A01D-7C2AF0223D35> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
        0x7fff80003000 -     0x7fff8003cfef  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <F8E0672F-C0B4-B161-E50D-A1405D14F21C> /usr/lib/libcups.2.dylib
        0x7fff8003d000 -     0x7fff80080fef  libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
        0x7fff80081000 -     0x7fff800a1ff7  com.apple.DirectoryService.Framework 3.6 (621.11) <AD76C757-6701-BDB5-631E-1CB77D669586> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
        0x7fff800a2000 -     0x7fff800e9fff  com.apple.QuickLookFramework 2.3 (327.6) <11DFB135-24A6-C0BC-5B97-ECE352A4B488> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
        0x7fff800ea000 -     0x7fff8014cfe7  com.apple.datadetectorscore 2.0 (80.7) <F9D2332D-0890-2ED2-1AC8-F85CB89D8BD4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
        0x7fff8014d000 -     0x7fff80163fef  libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
        0x7fff80178000 -     0x7fff8017dff7  com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
        0x7fff801fb000 -     0x7fff8021efff  com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
        0x7fff8021f000 -     0x7fff80289fe7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <75A8D840-4ACE-6560-0889-2AFB6BE08E59> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
        0x7fff80292000 -     0x7fff80298ff7  IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
        0x7fff80299000 -     0x7fff803bafe7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <48AEAFE1-21F4-B3C8-4199-35AD5E8D0613> /usr/lib/libcrypto.0.9.8.dylib
        0x7fff803bb000 -     0x7fff80bc5fe7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff80be2000 -     0x7fff80bf7ff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
        0x7fff80bf8000 -     0x7fff80c27ff7  com.apple.quartzfilters 1.6.0 (1.6.0) <9CECB4FC-1CCF-B8A2-B935-5888B21CBEEF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
        0x7fff80c28000 -     0x7fff80c3cff7  com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
        0x7fff80c46000 -     0x7fff80c89ff7  libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <2C596A24-8B86-79D6-1A8E-5E8FFB6A1558> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
        0x7fff80c8a000 -     0x7fff80cc7fff  com.apple.LDAPFramework 2.0 (120.1) <16383FF5-0537-6298-73C9-473AEC9C149C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
        0x7fff80cc8000 -     0x7fff80cc8ff7  com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff80cc9000 -     0x7fff80cd4ff7  com.apple.HelpData 2.0.5 (34.1.1) <24DC6CD3-02B7-9332-FF6D-F0C545857B55> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
        0x7fff80cff000 -     0x7fff80d27fff  com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff80d28000 -     0x7fff80d39fff  SyndicationUI ??? (???) <62A4BC15-72EA-0CC1-046A-52E576E8D751> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
        0x7fff80d3a000 -     0x7fff80d7bff7  com.apple.CoreMedia 0.484.20 (484.20) <42F3B74A-F886-33A0-40EE-8399B12BD32A> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
        0x7fff80d7c000 -     0x7fff811bffef  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
        0x7fff811c0000 -     0x7fff812e8ff7  com.apple.MediaToolbox 0.484.20 (484.20) <628A7245-7ADE-AD47-3368-CF8EDCA6CC1C> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
        0x7fff813b4000 -     0x7fff813b4ff7  com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
        0x7fff813c4000 -     0x7fff813e5fff  libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
        0x7fff81473000 -     0x7fff81481ff7  libkxld.dylib ??? (???) <4016E9E6-0645-5384-A697-2775B5228113> /usr/lib/system/libkxld.dylib
        0x7fff81482000 -     0x7fff814c6fe7  com.apple.ImageCaptureCore 1.0.4 (1.0.4) <F4ED3329-1A86-EB10-CFC2-999D8699B5E6> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
        0x7fff814c7000 -     0x7fff81557fff  com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff8160e000 -     0x7fff81648fff  libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <C7153747-50E3-32DA-426F-CC4C505D1D6C> /usr/lib/libssl.0.9.8.dylib
        0x7fff81649000 -     0x7fff8164aff7  libScreenReader.dylib ??? (???) <D3F1AD64-E49E-D3D5-012C-676429061F83> /usr/lib/libScreenReader.dylib
        0x7fff8164b000 -     0x7fff81650fff  libGIF.dylib ??? (???) <1B9DCB7F-CD1D-B23F-8AC6-5292B94A4D0E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
        0x7fff817bb000 -     0x7fff81939ff7  com.apple.WebKit 6533.21 (6533.21.1) <E954BB9E-51DC-9B68-5312-E1507329A9B3> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
        0x7fff81955000 -     0x7fff8195afff  libGFXShared.dylib ??? (???) <878C429B-44D4-875C-1A35-4FD8C6152695> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
        0x7fff8195b000 -     0x7fff81b96fef  com.apple.imageKit 2.0.3 (1.0) <5D18C246-303A-6580-9DC9-79BE79467C95> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
        0x7fff81b97000 -     0x7fff81fc2fef  com.apple.RawCamera.bundle 3.6.4 (561) <C4AB0054-B2C8-246E-0F17-98F4BD5BE94C> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
        0x7fff81fc3000 -     0x7fff81fc3ff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <2BB7D669-4B40-6A52-ADBD-DA4DB3BC0B1B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
        0x7fff81fc4000 -     0x7fff81fcaff7  com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff81fcb000 -     0x7fff82014fef  libGLU.dylib ??? (???) <0FCD57C5-D7AA-F2DD-D2EC-C1C8B931F65C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
        0x7fff82015000 -     0x7fff82029fff  libGL.dylib ??? (???) <0FA671EB-6FA0-BA97-C00A-C42247C22B26> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
        0x7fff8202a000 -     0x7fff8215fff7  com.apple.audio.toolbox.AudioToolbox 1.6.6 (1.6.6) <AFAB42A2-A3A8-83D8-D583-613625706690> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
        0x7fff82160000 -     0x7fff8229efff  com.apple.CoreData 102.1 (251) <32233D4D-00B7-CE14-C881-6BF19FD05A03> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
        0x7fff8229f000 -     0x7fff82324ff7  com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
        0x7fff82325000 -     0x7fff823bfff7  com.apple.ApplicationServices.ATS 275.15.1 (???) <55B528A6-0C88-6CB8-152B-A34A440FACFE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
        0x7fff823c0000 -     0x7fff82431ff7  com.apple.AppleVAFramework 4.10.23 (4.10.23) <3304268B-A93D-9F79-09C0-AA9081406352> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
        0x7fff82432000 -     0x7fff824e2fff  edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff824e3000 -     0x7fff82560fef  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
        0x7fff82582000 -     0x7fff826f9fe7  com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff827f3000 -     0x7fff827feff7  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <F0DDF27E-DB55-07CE-E548-C62095BE8167> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
        0x7fff827ff000 -     0x7fff82840fff  com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
        0x7fff82841000 -     0x7fff82874fff  libTrueTypeScaler.dylib ??? (???) <6EFBF3B7-E4D5-E6AE-5A7D-22F37E288737> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
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        0x7fff88d2f000 -     0x7fff88d2fff7  com.apple.quartzframework 1.5 (1.5) <B182B579-BCCE-81BF-8DA2-9E0B7BDF8516> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
        0x7fff88d30000 -     0x7fff88d31ff7  com.apple.TrustEvaluationAgent 1.1 (1) <51867586-1C71-AE37-EAAD-535A58DD3550> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff88d32000 -     0x7fff88d32ff7  com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
        0x7fff88d68000 -     0x7fff88de6ff7  com.apple.CoreText 3.151.8 (???) <5DCD6BD9-63FB-767E-5993-5AEBE890145B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
        0x7fff88e0b000 -     0x7fff88e36ff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
        0x7fff88e37000 -     0x7fff88e8cff7  com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
        0x7fff88e8d000 -     0x7fff88f19fef  SecurityFoundation ??? (???) <6860DE26-0D42-D1E8-CD7C-5B42D78C1E1D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
        0x7fff88f1a000 -     0x7fff88f20ff7  com.apple.CommerceCore 1.0 (9) <4C66D962-91B5-F25C-A6FF-DFD5F924A0DD> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
        0x7fff88f21000 -     0x7fff88f27fff  libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0) <C863C133-EA3E-5403-FC44-FDC9F236DC98> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
        0x7fff88f28000 -     0x7fff88f6fff7  com.apple.coreui 2 (114) <D7645B59-0431-6283-7322-957D944DAB21> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
        0x7fff88f70000 -     0x7fff88fa5fef  com.apple.framework.Apple80211 6.2.4 (624.2) <B2CB69CE-A4F5-D70F-03DE-CF985D5558A2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
        0x7fff88fa6000 -     0x7fff891e8fe7  com.apple.AddressBook.framework 5.0.4 (883) <3C634319-4B5B-592B-2D3A-A16336F93AA0> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
        0x7fff891e9000 -     0x7fff89219fef  com.apple.shortcut 1.1 (1.1) <A99C9D8E-290B-B1E4-FEA5-CC5F2FB9C18D> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
        0x7fffffe00000 -     0x7fffffe01fff  libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
    Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 8 GB, SMC 1.25f4
    Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB
    Memory Module: global_name
    Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet 2, Ethernet, en1
    PCI Card: NVIDIA GeForce GT 120, Display, Slot-1
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    Serial ATA Device: WDC WD6400AAKS-00A7B0, 596.17 GB
    Parallel ATA Device: PIONEER DVD-RW  DVR-112D
    USB Device: USB2.0 Printer (Hi-speed), 0x04b8  (Seiko Epson Corp.), 0x0007, 0xfd200000
    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfd500000
    USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0304, 0xfd530000
    USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0xfd520000
    USB Device: EPSON Scanner, 0x04b8  (Seiko Epson Corp.), 0x011e, 0xfd400000
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8206, 0x5d200000
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    FireWire Device: ST3300622A, Seagate, Up to 400 Mb/sec

    0x111380000 -        0x1113a9ff7 +com.delicioussafari.DeliciousSafari 1.9 (123) <2F42F0E2-90A0-D797-6087-C91BB8C4F7DD> /Library/InputManagers/DeliciousSafari/DeliciousSafari.bundle/Contents/MacOS/De liciousSafari
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  • I keep getting this pop up. This web page is being redirected to a new location. Would you like to resend the form data you have typed to the new location? Can you please help me figure out how to get this to stop!

    This pop up has been occurring about once a minute when I am on certain sites.
    This web page is being redirected to a new location. Would you like to resend the form data you have typed to the new location?
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    -> Tap ALT key or press F10 to show the Menu Bar
    -> go to Help Menu -> select "Restart with Add-ons Disabled"
    Firefox will close then it will open up with just basic Firefox. Now do this:
    -> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
    -> go to View Menu -> Toolbars -> unselect All Unwanted toolbars
    -> go Tools Menu -> Clear Recent History ->'' Time range to clear: '''select EVERYTHING''''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies & Cache''' -> click "Clear Now"
    -> go to Tools Menu -> Options -> Content -> place Checkmarks on:
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  • HT1553 Hi, I'm stuck at step 9. I don't see my external harddrive when I want to save the DMG backup file. Can you please help me with this? I'm desperate to make this backup! Big thanx in advance!

    Hi, I'm stuck at step 9. I don't see my external harddrive when I want to save the DMG backup file. Can you please help me with this? I'm desperate to make this backup! Big thanx in advance!
    http://support.apple.com/kb/HT1553

    Repair permissions and restart your computer.  If this does not work, zap the pram.  You should now see your external hard drive. 

  • I am saving a video on iMovie directly to my external drive this video I'm saving is 4 hours long! when i click save nothing happens  can you please help?

    i am saving a video on iMovie directly to my external drive
    this video I'm saving is 4 hours long!
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    Michael: are you still using an old version o0f PSE (e.g. PSE V4)? Problems similar to the one that you described are relatively frequent in old PSE Versions ( I was suffering a lot from them)..... and there are quite seldom in newer PSE versions.  Unfortunately, I do not remember which PSE Version became much better in this area (was it V5? or V6?)
    If using an older PSE version and encoutering often the problem: consider to migrate to a newer PSE Version..

  • Everytime I try to update my iPhone this happens: The iPhone cannot be updated because the iPhone software update server could not be contacted or is teporarily unavailable. Please try again later. Can you please tell me how to fix this? Thanks in advance

    Everytime I try to update my iPhone this happens: The iPhone cannot be updated because the iPhone software update server could not be contacted or is teporarily unavailable.
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    We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Your request Could Not Be Completed?"
    99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
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  • HT1212 My iPod touch is disabled after too many attempts and I want to enable it without getting it clear so can you please help me out in this....

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    A data recovery company MAY be able to do it for a price. The Disabled is a very good security feature.
    JWhy not just restore from the last backup you have?
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    iOS: Wrong passcode results in red disabled screen                         
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
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  • Hey guy can you please help me with this issue PLEASE!

    Hey Apple can you please help me with this issue, i have a iPhone 3gs and when i put my sim card into the iPhone it makes iphone 3gs shut down suddenly how do i fix that?
    iPhone version: 6.0.1
    service provider: Vodafone nz

    You could restarting your phone that sometimes fixes issues
    Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost).

  • HT204088 I've noticed a charge on my credit card for $8.49 each month.  I looked at my Apple iTunes purchases and don't see it in my purchase history.  How do I find out what this charge is for?

    I've noticed a charge on my credit card for $8.49 each month.  I looked at my Apple iTunes purchases and don't see it in my purchase history.  How do I find out what this charge is for?

    If it's happening every month then it's likely to be an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

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