HT1933 My daughter downloaded a bunch of apps and I need to know how to get them reveresed. I have not received any email receipts, but they did show up on my bank statement. This happened within the last few hours.
My daughter downloaded a bunch of apps and I need to know how to get them reversed. I have not received any email receipts, but the charges have shown up on my bank account. This has all happened within the last couple of hours. I have tried numerous times to "report a problem" but am not having any success. Keeps redirecting me to support. I need help trying to get a hold of someone. I know that there has been a settlement recently about this situation.
Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918
Similar Messages
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I have been charged for downloading Indira Budiman from itunes multiple times, how to report to itunes? Is anybody else also having problems like this? And also need to know how to block them from charging again?
I don't know who/what Indira Budiman is, but you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's an app then does it allow you to make in-app purchases within it ? If it does then you can turn off in-app purchases via Settings > General > Restrictions on your device. -
I have applied for the free up-to-date program for the mountain lion os x upgrade. I received a tracking number too. How do I use this number to find out the status of my request? I have not received any email since the past 24 hours of my applicaiton.
It's hard to give accurate advise without knowing exactly which iMac model you have?
However, beware that your iMac must meet both Processor and RAM requirements.
OS X Lion - Technical Specifications
General requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
Some features require a compatible Internet service provider; fees may apply.
Also note that while 2GB of RAM is the minimum requirment, you will be much happier with 4 GB or more.
RAM is a user upgrade, see > iMac: How to remove or install memory
Plus some great third party RAM suppliers are OWC (macsales) and Crucial
Upgrade Apple iMac Memory & more – Easy Guide, Free Installation Videos.
Crucial Memory Upgrades for Macs - Apple Memory -
I need to know how can I get rid of the old owners apple ID so that I can use mine to be able to down load stuff from I tunes and get rid of his / hers apps
Please can someone help me I bought this phone from a pawnshop.Restore the iphone.
http://support.apple.com/kb/ht1414 -
My daughter deleted my utilities app and I don't know how to get it back. Can anyone give advice?
My four year old deleted my utilities app and I'm not sure how to get it back. Can anyone help with this?
That's a folder containing several apps. Look for it on another page. If you still can't find it, you can go to Settings > General > Reset > Reset Home Screen Layout. That will place all the original apps in their original locations with any added apps following in alphabetical order.
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How can I transfer the audio book from my PC to my I Pod
Welcome to the Apple community.
Connect it to iTunes, select the device in the device list in iTunes, select the audiobook from the various sync options and sync. -
hello? anybody an you help me!!!???
There is no backdoor passcode. If there was then the passcode would be poor security feature.
Yu have to connect the iPod to its syncing computer and restore via iTunes.
If you connect to a different computer you will have to place the iPod in Recovery mode and then restore via iTunes.
A restore will erase the iPod. -
Help! I can send email but I have not received any emails for the last 2 days. What can I do?
Hello Liz,
It sounds like you are not able to receive emails on your iPad. I recommend the following resources for an issue like this:
Setting up and troubleshooting Mail
https://www.apple.com/support/ipad/assistant/mail/
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thank you for using Apple Support Communities.
Best,
Sheila M. -
itunes locks up my computer every time I try to start it. This has happened with the last few updates so I have not used it.
Hello oldsurfer250,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes for Windows issues:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717http://support.apple.com/kb/ts1717
If iTunes for Windows Vista or Windows 7 won't open, stops responding, or unexpectedly quits, try using the steps below. You may want to print this document before following these steps.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Everytime i go to watch a video on youtube, weather it be the mobile site, desktop version or the app, it always says 'video unavailable on this device' this only started happening in the last few weeks! Can someone help???
Most YouTube content requires the Flash plugin. Sometimes it's necessary to uninstall then reinstall that plugin.
Uninstall the Flash plugin then reinstall new > Troubleshoot Flash Player | Mac OS
Very important to uninstall the currently installed plugin first.
Now launch Safari and try a video.
If you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. It can also be installed as a plugin in /Library/Internet-Plug-Ins.
And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari.
You may also need to delete the cache associated with Safari .
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.Safari
Click Go the move the Cache.db file from the com.apple.Safari folder to the Trash.
Quit and relaunch Safari. Try a video. -
this morning, i had to restore iphone from a backup that was done 1 week ago. is there any way to get back the texts, call logs, etc that happened within the last week?
No
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I have tried to rent a movie in iTunes twice in the last few hours. First I was browsing then tried to rent and was told my session had timed out. I closed iTunes and went directly to rent the specific movie and still the same response, session timed out. I completely logged out of iTunes, tried again 5 hours later, still the same timed out response. I have successfully rented, downloaded movies and watched them previously. Any similiar issues for anyone lately? Any ideas why this is happening?
Try to disable the camera notification: http://support.apple.com/kb/TS1500
and make sure that Apple Mobile Device Service is active on your computer: http://support.apple.com/kb/TS1567 -
Doing a check on blocking in the last few hours - use sysprocesses dmv?
I want to see blocking that is not only happening now, but has happened in the past few hours. Additionally, Id like to capture the statement that was causing it.
Can I use a combination of Sysprocess and DBCC Inputbuffer to get this? Im building a "logging" DB to capture various metrics about several databases and systems.No, you cannot get it that way.
Consider:
SQL Server Blocked Process Report Viewer
Related: Brent Ozar's Locking and Blocking in SQL Server
Brad McGehee's
How to Identify Blocking Problems with SQL Profiler
For production server it is better to use server-side tracing not SQL Profiler:
http://www.sqlusa.com/bestpractices/createtrace/
Kalman Toth Database & OLAP Architect
SQL Server 2014 Design & Programming
New Book / Kindle: Exam 70-461 Bootcamp: Querying Microsoft SQL Server 2012 -
My calendar appointments show for future events, but disappear once I reach the day of the event. So I can see tomorrow's appointments now, but they will be gone tomorrow. Why is this happening? It's on my iPhone and iPad.
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
I just loaded Firefox onto my laptop. I set up the the sync add on and had no errors. When I hit sync now I get "Sync encountered an error while syncing: Firefox sync server maintenance is underway, syncing will resume automatically." I have gotten this message for the last 10 hours. Should I wait or is there an issue with my setup? I checked the Mozilla sync server status and it listed no issues.
There was a server out last week. see below. now everything works great. thanks for the follow up.
To:
Subject: [Bug 744289] sync107.db.scl3 down
Do not reply to this email. You can add comments to this bug at
https://bugzilla.mozilla.org/show_bug.cgi?id=744289
Gregory Szorc [:gps] <[email protected]> changed:
What |Removed |Added
Status|UNCONFIRMED |RESOLVED
Resolution| |FIXED
Summary|error in sync |sync107.db.scl3 down
Last Resolved| |2012-04-10 19:39:11
--- Comment #2 from Gregory Szorc [:gps] <[email protected]> 2012-04-10
19:39:11 PDT --- Well, this is embarrassing. It looks like one of our
servers was down and for whatever reason we didn't notice.
It should be working now. If you still see errors, please reopen this bug.
Configure bugmail: https://bugzilla.mozilla.org/userprefs.cgi?tab=email
------- You are receiving this mail because: ------- You reported the bug.
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