HT1937 How do I get my new factory unlocked iPhone 4 to work with tmobile

I just bought a new unlocked iPhone 4. I want to use it with tmobile. I got a microsim card from tmobile. Placed it in the phone and turned it on, which tmobile said would work. It did not work. It says no service. Thanks for any tips.

Yes, thank you for your reply. It seems like that make be the case. The phone was my first ever ebay purchase. Should have just bought the unrestricted phone directly from apple. The thing is I was trying to save money and just have the 4 as a hold over until tmobile finally gets an iPhone or I am out of contract. I have spoken with tmobile and apple support and it seems the unlock process was never completed on the phone. I am now having to call tmobile. This phone is NOT as described and I have no idea why. It was supposed to be a brand new unlocked iphone 4 and even on ebay...it was still $355.00. How wouldna brand new iphone unlocked iphone be locked to AT&T. I guess I will know more if I can get an answer from AT&T. What a mess. Thank you!

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