HT1937 Password Error

I've been trying to purchase some things from a game app latley
and every time I type my password it says that
"The apple ID you entered couldn't be found or your password is incorrect.
Please try again." Its been like this for 3 days now. I even changed my
                                                                           password to see if that would work, but it didn't. So how do i fix this?

Go to https://iforgot.apple.com and reset your account password.

Similar Messages

  • Users locked after several password errors - Event ID 4625, CHAP and other issues

    The event log showing the user´s password error is shown here, partially:
    An account failed to log on.
    Account For Which Logon Failed:
                    Security ID:                          
    NULL SID
                    Account Name:                    <USERNAME>
                    Account Domain:                <USERDOMAIN>
    Failure Information:
                    Failure Reason:                    
    Unknown user name or bad password.
                    Status:                                  
    0xc000006d
                    Sub Status:                           
    0xc000006a
    Process Information:
                    Caller Process ID:0x388
                    Caller Process Name:           C:\Windows\System32\svchost.exe
    Network Information:
                    Workstation Name:            
                    Source Network Address:   -
                    Source Port:                         
    Detailed Authentication Information:
                    Logon Process:                   
    CHAP
    The "CHAP" puzzles me, but after converting the 0X388, we have the PID 904:
    tasklist /FI "PID eq 904" /svc
    Image Name                     PID Services
    ========================= ======== ============================================
    svchost.exe                    904 AeLookupSvc, Appinfo, BITS, CertPropSvc,
    EapHost, gpsvc, IAS, IKEEXT, iphlpsvc,
    LanmanServer, ProfSvc, Schedule, seclogon,
    SENS, SessionEnv, ShellHWDetection,
      Winmgmt, wuauserv
    Could RADIUS be be the responsible? Why RADIUS will send so many attempts to the AD/DCs? 
    We´re using 802.1X with NPS n the DCs and user have two devices in the same physical port of HP the Switch: the user´s computer AND a Alcatel IP Phone, authenticated by a DOmain
    User (service account) using MD5
    We do not trace much information right now, but some of the users that are complaining about that, have changed their password recently, therefore, for some reason, the old
    password are being re-used?

    Hi Kay,
    Since user passwords got changed recently, the account lockouts should be caused by stored expired credentials. Credentials can be stored within services, programs, scheduled tasks, scripts, RDP sessions or even mobile phones.
    I suggest you try to locate the machine where bad password attempts are generated through event messages, or by using network monitor to capture real-time network traffic. After that, find the source which is sending the bad password, then clear stored credentials
    on it.
    If the source cannot be located, you may rename those problematic accounts to avoid subsequent lockouts.
    More information for you:
    Troubleshooting Account Lockout
    https://technet.microsoft.com/en-us/library/cc773155%28v=ws.10%29.aspx?f=255&MSPPError=-2147217396
    Troubleshooting account lockout the PSS way
    http://blogs.technet.com/b/instan/archive/2009/09/01/troubleshooting-account-lockout-the-pss-way.aspx
    Best Regards,
    Amy
    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

  • I need a little help accessing my mail on my mac and my iphone 4s after changing my password on Yahoo as someone hacked my account. I can't get mail, I just get Password error every time :(

    Hi people,
    A little stumped for what to do here... I had my Yahoo hacked, changed my yahoo password (Yahoo is the account configured to 'mail' on both my mac and iphone)... however since changing my password I have found I can't access my mail on either with out it asking me to enter my password. When I do, it say's 'Password error'. Sometimes it re-directs me to the actual 'Yahoo' browser saying I need to verify my account, but basically I can't use the mail function on either device now! I know you may suggest deleting the account and re-installing it to each device and I feel this would probably work as well but (and this is the tricky bit)... all my NOTES are configured through Yahoo, only some are through icloud (which is odd). All notes are about 201, icloud about 77 and the rest on Yahoo and when I go to delete the account it says it will also delete all my notes :/ Now, I am a bit of a writer, and these notes are pretty sacred to me so losing them isn't an option. I don't want to lose them. Is there anything any one of you lovely peeps can suggest. It would be much appreciated.
    Tamsyn

    Yes, you have encountered Activation Lock (Find My iPhone Activation Lock - Apple Support). The only way that phone will ever be usable is if the owner the phone is locked to releases it (see: Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support). If you are lucky the phone is locked to the seller, so you can ask them to unlock it. If the seller is merely a middleman and the previous owner is not the seller it gets much more complicated. It's even possible that you bought a stolen phone, in which case you will never be able to use it and you should return it for a refund.

  • "pdf. protected by a password" error for a few users only

    Hi
    Lately I have had complaints that some of the users of my website are getting "pdf. protected by a password" errors when trying to open PDF files from our website. The files are created using abdpdf (abcpdf3.dll). For 99% of our userbase there seems to be no problem but for some we are now encountering this error. There is no password required to open the file (although there is an encryption owner password set), and the only other settings we have are that the ability to change, copy and edit are all set to false.
    There doesn't seem to be a common denominator in regards to environments that the users encountering the problem are using.
    Mac or PC users,  Windows XP/7 etc, IE, Firefox, Chrome etc.
    Just for clarification, the users are only trying to open the pdf, not edit it.
    Has anyone else encountered this issue?
    Thanks
    Steve

    It appears that this may be an issue with Firefox 25 (it seems I was misinformed about the other browsers).
    Info I got from a user:
    The error only happens in Firefox Ver 25 I tried ver 24 and it worked OK an it also works on Internet Explorer or saving the link and opening the document with Adobe reader.
    System info Windows 8.1
    Firefox Ver 25
    If this is the case is this the forum that I should be looking for answers on or should I go to Firefox for answers?
    Thanks

  • Ow do I resolve an incorrect name or password error?

    Salut!
    I have two comps. All were connected to FirefoxSync. After last update to v.19, the second computer stoped sync - incorrect name or password error.
    I have set new password on the main computer and copyed recovery Key.
    Then I have done the next on my second computer:
    At the top of the Firefox window, click the Tools menu and select Set Up Sync. The Firefox Sync Setup window will open.
    Click I Have an Account.
    Since you're not near the device with Sync already set up, click the I don't have the device with me link.
    Sign in to your Sync account:
    Enter your account email address
    Enter your password
    Enter your Recovery Key
    Then click Next
    All the time I have error - incorrect name or password error?
    What should I do else?

    Check out this
    *https://account.services.mozilla.com/forgot
    Use the option to request a password reset
    * https://services.mozilla.com/
    *https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information
    *https://support.mozilla.org/en-US/kb/how-do-i-manage-my-firefox-sync-account
    *https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips

  • I have just installed the latest update ...IOS 7.0.4. Prior to this, my email worked fine. Now my AOL does not work; it gives an ID/password error. Everything works fine on my Windows computer. Any thoughts?

    I have just installed the latest update - IOS 7.0.4. Prior to this, my AOL email worked fine. Now it gives an ID/password error message. However, everything is fine on my Windows computer. Any thoughts?

    Hello there, Tim.
    The following Knowledge Base article provides some good troubleshooting steps for working on resolving your issue:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Getting invalid password error while logging onto application from frontend

    Hi Guys
    I am trying to login to one of our clones and i am getting invalid password error.
    I ran fndcpass and change my username's password which got changed successfully
    But still when i login to application using my username i am getting invalid password error
    I am getting the same error if i login as sysadmin
    Please suggest to resolve this
    thanks !!

    Hi,
    I am trying to login to one of our clones and i am getting invalid password error.What is the application release?
    Please post the complete error message -- Also, check Apache log files for details (error_log* and access_log*).
    I ran fndcpass and change my username's password which got changed successfullyWhat username password have you changed?
    But still when i login to application using my username i am getting invalid password error
    I am getting the same error if i login as sysadminDoes this happen when login as any application user?
    Please verify that none of those users are end-dated.
    Regards,
    Hussein

  • Malformed Password error retured by AAA on password reset

    I have setup AAA with LDAP on my Windows 2003 AD servers. Normal authentication seems to be working fine, however if I set a user to require a password change, I get a Malformed Password error in the logs.
    I am using this with the Clientless SSL portal, the error on the portal page indicates that the password did not meet our complexity requirments, however that is not correct. I have tried numerus passwords and they always fail.
    Any ideas?

    Just in case anyone has encountered a similar problem I'm posting the solution, which was arrived at by the hard-working guys at my ISP, Eclipse Internet in the UK.
    My N96 works beautifully with the Exchange server now that I've changed my username in Profiles > Credentials from my email address to a username beginning with "EM" followed by seven digits.  According to my ISP:
    The EM username is the original username that the account is setup against and is used during the provisioning of the address, in all most all cases you won't have to use it but obviously we had to be more selective with the Nokia.
    We're not sure exactly why the handset works with this username, but it does, and I hope the information can provide an angle of attack for anyone experiencing this problem.
    Derek

  • Reset/change password error - cannot log in to builder - HELP!

    I'm encountering the same problem I described some time ago here: Reset/change password error - cannot log in to builder
    Briefly, the builder tells me I must change my password. When I attempt to do so, the password change page displays a null username, and tells me that my existing password is invalid. The same password failure occurs using the new password emailed to me by the "Rest password" function.
    I've cleared my browser cache, closed the browser, rebooted my client (WinXP), to no avail.
    Anyone able to help?
    Thanks
    jd

    Update:
    Workaround: log in using a different client machine.
    Scary.
    It looks the same problem reported, without response, here: Apex.oracle.com SaaS Login - Must Change Password.
    jd

  • My icloud e-mail won't come online.  Keeps telling me there's a user/password error

    I'm trying to bring my email online but I keep getting the same messge that icloud can't connect.  When I run online doctor, it says the connection to the internet is good but all the red dots have a user/password error.  I've gone through every password/user combo i've ever used and no dice.  All of this didnt' start happening until I installed mountain lion.  How do I fix this?

    Your talking about the network preferences? Delete all those red dots.. (minus sign) then just put what you need back (plus sign). If you are wireless... then choose wifi. If you have an eithernet cable connected to your computer choose eithernet. Also to the right of those "red lights" There is something that says Location. Select Edit locations then press the plus sign and call it Automatic 2. Then delete all the other locations including the one that says Automatic. Then just rename the Automatic 2 back to Automatic.

  • Hi ... i want to ask why i can't download (whatsapp,skype,faceboo)on my iphone ???? and why always appear message my password error when i want doing download ??? if my password error i can't sign in here !!!! what's the problem???

    hi ... i want to ask why i can't download (whatsapp,skype,faceboo)on my iphone ???? and why always appear message my password error when i want doing download ??? if my password error i can't sign in here !!!! what's the problem???

    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • ICloud not allow login. It shows the password error but I am able to login to site using same Apple ID. I just update my software to Mountain Lion 10.8.2

    iCloud not allow login.
    It shows the password error but I am able to login to site using same Apple ID.
    I just update my software to Mountain Lion 10.8.2
    I tried a lot...
    1) I changed passwords few time. (through using forgot password options)
    2) Cleaned-up memmory and cash using ccleaner.
    3) Restarted the system couple of time, Try to login from preferance>iCloud> ...

    Or here:
    http://support.apple.com/kb/DL1611

  • Hello, I'm having trouble getting to the page where I can put in my activation code for my One to One. I keep getting ID or Password error. Have already reset twice- HELP Plz.

    Hello, I'm having trouble getting to the page where I can put in my activation code for my One to One. I keep getting ID or Password error. Have already reset twice… HELP Plz.

    sashaburg wrote:
    Unfortunately Netgear's support isn't very supportive.
    Without Airport set-up, and without wireless connection, I can't talk between macs either.
    Ok, this is a mac question: With the order changed so that the ethernet comes first, why is it still showing my connection to the neighbor's wireless? Am I reading that wrong? OR am I connected to both at the same time? If so, why would it connect twice to the internet?
    Probably because you neighbor has no security on his network. Does his network show a lock like
    If it does he's got security turned on, if there is no lock showing he hasn't turned it on.

  • Why when you log on by icloud on my iPhone show a message saying password error and try again Try again

    Why when you log on by icloud on my iPhone show a message saying password error and try again Try again????????

    Hey sergioo9,
    Thanks for the question. Based on what you stated, it seems like you are having trouble signing into Messages on OSX. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support
    Thanks for using Apple Support Communities.
    Cheers,
    Mario

  • I keep getting password error and I've changed my password 3 times

    I keep getting password error when I try to get a new app or a book from iBooks?

    I was having a similar problem before I realised that the reset password page was for US iTunes Store rather than the Australian one (the one I actually use). Changed it by clicking on the little flag in the bottom right hand corner and it suddenly stopped giving me the timed out message. Hope this helps.

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