HT1937 the SIM card that you currently have installed in this iPhone is form a carrier that is not supported under the activation policy that is currently assigned by the activation server.this is not a hardware issue with the iphon. please insert another

the SIM card that you currently have installed in this iPhone is form a carrier that is not supported under the activation policy that is currently assigned by the activation server.this is not a hardware issue with the iphon. please insert another SIM card from supported carrier or request that this iPhone be unlocked by your carrier.

Similar issue
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I have similar message but for me the Verizon guys said they unlocked it and when I actually connected to iTunes using Verizon sim card and then did the restore as new iphone then everything worked well and at the end i saw the message "Congrats, your iphone is now unlocked" and then I did the set up as new iphone for my kid.
Once new apple ID was set up, then I removed the verizon SIM and then inserted prepaid t-mobile sim card and after the phone booted up then I got the same message like  above...."not supported"
What do i do now? I think the phone is unlocked right?
Also do I need to insert Verizon SIM card and do restore as NEW and this time do not set up the iphone but change the SIM card and then set up or ?
I am confused and other threads were talking that if you get congrats message then u shd be good to use other SIM cards....please help!!!

Similar Messages

  • I wanted to know how to unlock my iphone, since I had to restore it and when it restarted, it appeared this message: "The SIM card que you currently have installed in this iphone is from a carrier that is not supported under the Currently actuvation polic

    I wanted to know how to unlock my iphone, since I had to restore it and when it restarted, it appeared this message: "The SIM card que you currently have installed in this iphone is from a carrier that is not supported under the Currently actuvation policy that is assigned by the server activion. this is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request que this iphone be unlocked by your carrier. Please contact Apple for more information. "
    I need help, I use my phone for everything enclusive to work. I appreciate if you can help. I'm from Brazil. My name and giullia.

    Did you purchase this device from Apple or an authorized reseller? It sounds as if you had a device that was jailbroken/hacked to operate on your carrier. Upon updating the iOS, it is now locked back to the original carrier the device was locked to.
    Only the carrier the device is locked to can authorize an unlock. You will need to make contact with that carrier and see if they provide unlocking services, and if they do, if you qualify for an unlock. Otherwise, you are out of luck. One that carrier can take care of the unlocking.

  • HT204053 The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert ano

    sir have this error so what can i do The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.

    It looks like the iPhone is locked to a carrier that is not the one you are trying to use.
    You need to determine which carrier it is locked to and then contact them to see if they are willing to authorise the unlocking of your iPhone.  As ManSinha mentioned, many carriers will only authorised the unlock if requested by the customer who had the contract with them for this iPhone.
    Remember that only the carrier who owns the lock on your Iphone can authorise Apple to unlock the iPhone in their servers.  You need to contact the carrier or have the previous owner of the iPhone request the unlocking.

  • HT1414 The Sim card that you currently have installed in this iphone is from a carrier that is not supprotedunder the activation policy that is currently assigned by the activation server. this is not a hardware issue with the iphone. please insert anothe

    The Sim card that you currently have installed in this iphone is from a carrier that is not supprotedunder the activation policy that is currently assigned by the activation server. this is not a hardware issue with the iphone. please insert another sim card from a supported carrier or request that this iphone be unlocked by your carrier.please contact apple for more information.

    I have similar message but for me the Verizon guys said they unlocked it and when I actually connected to iTunes using Verizon sim card and then did the restore as new iphone then everything worked well and at the end i saw the message "Congrats, your iphone is now unlocked" and then I did the set up as new iphone for my kid.
    Once new apple ID was set up, then I removed the verizon SIM and then inserted prepaid t-mobile sim card and after the phone booted up then I got the same message like  above...."not supported"
    What do i do now? I think the phone is unlocked right?
    Also do I need to insert Verizon SIM card and do restore as NEW and this time do not set up the iphone but change the SIM card and then set up or ?
    I am confused and other threads were talking that if you get congrats message then u shd be good to use other SIM cards....please help!!!

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    After updating to iOS 7.0.1 ( I think it was, could also be iOS 7.0.2), now says that the sim card is missing? Have taken out the sim card several times, but it does not helps.

    See if this helps: http://support.apple.com/kb/TS4148

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    Is this problem affecting most users? I heard that it usually takes abotu 2-3 weeks after getting a replacement that these problems might occur and I don't wanna shell out a lot of money only to have to constantly go to the apple store and get a new replacement regardless if it is free.

    I currently have a defective lock/sleep button on my iPhone 5. After putting up with it for 3 weeks, I took it to an apple store. The "genius" told me that because I'm 50 days over my year warranty, I would have to pay $280 to get a replacement. They will not fix the problem. They can only give you a refurbished phone. BEWARE: the replacement is only free if the phone is still within the one year warranty or if you have an extended apple care. I'm still blown away on the fact that I payed $500 for a product that defected in a little over a year and be told by a condescending apple genius that I have to pay $280 to resolve the problem. My friends who have Samsungs and HTCs have 2 year old phones that work as well as the day they bought them. I had a blackberry for almost 3 years and had no issues at all, but a highly advanced, "well made" apple product barely lasted a year. My wife's iPhone 4S shuts off when the battery drops to 30%. And of course the guys at the Genius Bar say they can't help. I shouldn't have to pay for a replacement unless I did the damage myself. I've been an iPhone user since the first iPhone. And every year, I've had something break right after the warranty expires (failed audio jack on iPhone 1, failed earphone on iPhone 3G, failed home button on iPhone 4). It's getting really old spending a lot of money on cheap products and having to deal with the "better-than-you" swagger from the Genius Bar.

  • HT1923 i had to reinstall iTunes to my laptop due to a virus and hardware issue with the harddrive. since reinstalling it i can no longer find any of my purchased songs or movies. how do i recover all of the content in my account?

    can anyone help me through this? i have had this happen a few times but my iTunes list usually comes back just fine and i have all of the content restored.

    I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
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  • I went to an att store to get my sim card removed, now there is a yellow tint on my iphone 4 right where the sim card slot is. I didn't notice anything beforehand. ATT says it wasn't them, but it seem like thats the only possibility.

    Has anyone had this issue before?
    Any help would be much appreciated..thanks!

    Has anyone had this issue before?
    Any help would be much appreciated..thanks!

  • I am having problems retrieving electronic emails on my mac book?  The server tells me it is an issue with the macbook!

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  • How to fix The SIM card inserted in this iPhone does not appear to be supported. The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation

    The SIM card inserted in this iPhone does not appear to be supported.
    The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.

    Or if you've recently got the phone unlocked then you'll need to connect it to  itunes and then do a fresh restore to unlock it ,although for most users simply connecting to itunes for few seconds did the trick.

  • TS2529 The SIM card inserted in this iPhone does not appear to be supported. The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation ser

    The SIM card inserted in this iPhone does not appear to be supported.
    The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information
    what can in do?

    Well unfortunatly that advice does not always work. I bought a unlocked iphone4  from apple several years ago and went to att on a no contract basis. Six months later the phone crashed while updating the operating system. Apple replaced the phone with a new one. All is fine till I got a iphone5 and gave te phone to my cousin. The phone is now locked to att but att says the IMEI number is not a valid ATT IMEI and therfore cant unlock it. Apple says there is nothing They can or are willing to do so now I am stuck for a 600.00 phone that can't be used.
    If anyoun knows a way naround this situation mI would appreciate a heads up.

  • "The SIM card inserted in this iPhone does not appear to be supported." On an unlocked replacement iPhone 5.

    I live in the UK and recently got my US model (A1428) iPhone 5 repaired at a UK Apple store. They replaced it with the exact same model.
    The original phone was factory unlocked and I was assuming that the replacement phone would also be. Having done some tests it seems like it is unlocked (e.g. it has 5/5 dots reception and 3G) but I cannot get past the activation stage [iTunes doesn't do the job either]. The following message keeps showing up:
    The SIM card inserted in this iPhone does not appear to be supported.
    The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
    I am planning on bringing it back for help. In the meantime I am able to (using itunes) enter recovery mode, do a restore, update the iOS, etc. but I doubt that would help so I am currently avoiding it.
    Any guidance is appreciated.

    The message you received indicates that the phone is locked to a carrier other than the one for which you have a SIM. You'll need to take the issue up with Apple. Nothing you do with iTunes is going to make a difference. 
    I'm quite surprised that the UK Apple Store replaced a U.S. purchased phone. They usually won't.
    Best of luck.

  • HT4061 "The SIM card inserted in this iPhone does not appear to be supported." problem

    Hi,
    I have an iPhone 4S that I bought and used in the US from ATT carrier. After I moved to India, I had requested ATT for the unlock which is approved. But the following message is displayed while trying to restore the same iPhone in India using another SIM card:
    The SIM card inserted in this iPhone does not appear to be supported.
    The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
    Can anyone suggest what should be done to resolve this issue?
    Thanks,
    Sri.

    This is the e-mail I received from AT&T on Nov 5th:
    Thank you for contacting AT&T Customer Care about unlocking your AT&T Mobile device.
    We have reviewed your request and confirmed that the device may be unlocked.
    Please allow 24 hours upon receipt of this notification to complete the unlock process.
    To complete the unlock, simply
    1. Open iTunes on your Mac or PC and verify that you have Internet connectivity.
    2. Ensure a SIM card is inserted into your iPhone.
    3. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
    4. Backup and restore your iPhone using iTunes. For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
    5. After restoring, your iPhone will be unlocked.
    Additional information on unlocking can be found at http://support.apple.com/kb/TS3198
    For questions regarding AT&T Mobile device, please visit the Phone/Device Learning Center.
    Thank you for your business. For other questions about our AT&T wireless service or other Mobile devices, please visit att.com.

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