HT1937 Why am I still not able to make a facetime call over my cellular network (sprint) after my iOS 6 update?
I am not able to make a facetime call after my recent iOS update. It is still saying that I need to connect to wifi when I try to do so. Does not give use cellular option in my general settings.
You will need to contact Sprint and find out what data plan you need.
I'm with AT&T with unlimited data in order for me to use cellular data for facetime, I would need to sign up for a different plan.
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When I go in to the contact, the facetime icon is only located below the phone number. I am not given the option to FaceTime with an Apple ID. Is there a setting or something that I need to go in and change in order to make FaceTime calls to an Apple ID??
Any assistance would be greatly appreciated.They have to have facetime on there device as well and enabled with phone number and or apple id.
THERE apple id needs to be in your contacts and YOUR apple id needs to be in there contacts -
I've done a complete reboot, software is all up to date, the sim works fine in another phone, so has to be something mechanical I think. Is it fixable?
I'm sorry to hear of the hassle you're having with your telephone service Spurspad, if you would like the mod team to look into this for you please fill out our contact form (you can find the link to this form in my profile under "about me") and we'll get it sorted.
Dean
BTCare Community Mod
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Hi iam using iphone 5s which is locked to EE carrer. I am not able to make a conference call using this phone in india
then call EE if they are your carrier
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Did not know simple things such as removing hyphen from phone numbers will be so complicated. How do i remove the hyphen from stored phone numbers since i am not able to make a phone call using MobileVOIP. Everytime i make a phone call i have to type the number.
Go into your contacts and edit them.
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My phone will sometimes have a red dot on the phone icon. I am not able to make or recieve calls. It will say searching where the dots are in the upper left hand corner. Help????
Hello yellerbee
If you are having issues with getting service, then check out the article below for troubleshooting No Service and Searching on your iPhone.
iPhone: Troubleshooting No Service
http://support.apple.com/kb/ts4429
Regards,
-Norm G. -
why apple was not update facetime call over the cellular for iPhone 4?????
Facetime will not use the cellular network (if using AT&T) for the iphone 4, 4S or 5 unless you have signed up for ATT's new data share plan. They stated this several weeks ago when there was talk about Iphone5/IOS 6 and Facetime. Your carrier is the one that decides if Facetime will work over the cellular network or not. You might want to contact them. Your other option is to continue using it via wi-fi.
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Not able to make or receive calls.
First, I should say this is the first time in almost 10 years that I've needed to contact Verizon for help with my service,
Now that is out of the way, I need to say the options for getting help is pretty lousy. Customer service that isn't 24-7 given that I feel with what I pay even with my work discount it should be mandatory, no online chat for when your phone isn't working and in my case I don't have a land line so if this doesn't get me squared away I'll have to waste my time standing in line at a Verizon store!
Now for my issue, last night, 9/27 around 12AM, my phone, an HTC Incredible, disconnected my call and now I can't make or receive any calls. When I try to make a call, even to Verizon support I get the "Verizon can't complete the call..." with an announcement code of 3/28-5 (3 switch 28 dash 5) or I just get a busy signal and data seems to work fine (although slow as always, which is usually bearable).Oh no! Not being able to make or receive calls is a huge inconvenience. I would be glad to get this resolved ASAP!
Have you removed and reinserted the battery? This will force the device to search for the current towers in your area. Is this happening on any other devices that you know of? Please dial *228 send then option 1. Do you get the same error message? How many bars of signal are you getting? Please let me know if you are still experiencing these issues.
We have several ways to get a hold of us if you can't use your phone. You can call us on another device at 800-922-0204 option 3 for tech support. Or you can visit us on www.verizonwireless.com and under contact us you can send us a email or you will see a link for live chat if available. Another great way to get a hold of us is to visit us on Twitter!
Thank you -
Not able to download all of my music onto my ipod 5 after 8.2 update
After updating my 5th gen ipod touch to 8.2 software I am not able to download all of my music from my itunes library.
I have updated the software twice now and have restored and gone back to factory settings and have started over from scratch.
Before doing this my ipod wouldn't download any music. After doing this, it has downloaded some but not all music.
For instance, out of 100 songs on a playlist, only 90 will download. My apps and photos seem okey, just not the music.Dotted circles next to songs, won't...: Apple Support Communities
What does the gray dotted circle in...: Apple Support Communities
what does the dotted circle mean?: Apple Support Communities -
I clearly have enough memory space but why is it still not able to download?
So I bought this app that requires 1.5 GB of memory space and I have 3.2 GB of memory space. But whenever I try to download it keeps saying I don't have enough storage. I've deleted many apps, songs and videos but its still not working. I've also tried restarting my iPad mini multiple times and its still not working. Has anyone else encountered this problem before, if so what's the solution to the problem?
Apps that are that large are compressed. Decompression can use twice that amount, even more. On top of that, the device needs working memory as well. I'd say you need to free up at least another 1 GB, maybe even more. Keep offloading apps, music, videos, whatever to free up enough space for the download & decompression. Hopefully, you can fit what you removed back on after the app has downloaded & installed.
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Hi since yesterday I'm not able to recive facetime calls on my iphone but they will come on my ipad?
I have try to facetime from my phone and when people ansewer it keeps saying that im unavaliable.
Help!Skydiver has it surrounded. You have not successfully negotiated with your router. Take a look at the settings when you think it is connected, specifically the ip address. If it does not begin 192.168 then you have not been granted access. Do you have security on? Turn it off, and try to establish a connection, then if that works, turn it back on.
Or
Chose to forget the network, then re search and reconfigure. I am betting that is will ask you for a password, or a wireless key to make the connection. Mthe fact that both devices have the same symptom suggests the issue ismin how you are doing the router connection. -
I can call people but the line doesn't even ring, call just drops. Please help!
Making a facetime call to his phone could not have caused his phone to behave this way. It's not your fault. Your friend needs to troubleshoot the issue on his phone.
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Apple sends me to AT&T, AT&T sends me to apple...
HHave you contacted your cell phone provider?
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After upgrading software on my iphone 5. I am not able to make in app purchases. I have tried to turn off restrictions and still not able to make in app purchases. Can anyone help me?
If there are no restrictions engaged and you are not receiving any Error messages or Alerts...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT1937 I am not able to make a call from my phone.
Sir,
this is a very peculiar kind of problem I am facing and it has made my life terrible because not even your service providers are able to help me. I bought my phone from (Maharashtra-Mumbai, India) and my network operator is (airtel). My phone works all fine when am in mumbai but as soon s i leave mumbai I am not able to make an otgoing call from my phone. Everything else works just fine but cannot make an outgoing call. I have tried multiple sim cards of multiple network thinking that i might be a network issue but the problem prevails in all the network. I do not know where to go and what to do. I have an iphone5 and have been an iphone user since last 4 years but not i feel i need to change my brand as no on e is able to help me. I am told to pay (Rs. 19000) if I want a replacement but i am also told that they do not guarantee me if the problem would not prevail in that. I thought able believes in customer relationship management but it seems to be a fallacy. I can name like 10 consumers who use apple product because of my reccomendation and not I myself have no trust in the kind of customer service being provided by your company. Please help me to solve this problem. I presently stay in (Assam-tinsuki, India) and there is no aplle stor or any kind of support out here from your side, I had gone all the way to mumbai thinkng they might help but had found no support. please look into the matter soon and provide me with a handset that works all fine.
Thanking you
Ankur Kejriwal
<Personal Information Edited by Host> .My phone works all fine when am in mumbai but as soon s i leave mumbai I am not able to make an otgoing call
This is entirely a carrier issue. If your carrier (airtel) doesn't provide service outside of Mumbia, this has nothing to do with your iPhone.
i feel i need to change my brand
This is a user-to-user tech support forum, not Apple. No one here cares at all about your threats.
NEVER post personal info in this public forum
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