HT1941 Please, my Mackbook Air was stoled and I have the invoice, but do not have serial number. How can I get it?

Please, my Mackbook Air was stoled and I have the invoice, but do not have serial number. How can I get it?

The serial number would also be on the box if you still have that.

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I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?

I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?

First, have the recipient check any anti-spam filters that may be present on her email account or in any email application to make sure that messages from Apple aren't being blocked. If she is sure that is not the case, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck.

My computer was refreshed and the technician did not deactive the CS3 license first and the drive has been wiped. I have my serial number, how can I get it activated?

My computer was refreshed and the technician did not deactive the CS3 license first and the drive has been wiped. I have my serial number, how can I get it activated?

Hi pipper88,
You can reinstall CS3 and enter the serial number to activate the software.
Regards,
Rave

I lost my iPad and I dint have its serial number, how can I get its serial number

Please advice me on how to get my lost iPad, I don't have its serial number, how can I get the serial. Number please

If the iPad was running iOS 7, the thief will not ever be able to use it.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
iCloud: Lost Mode - Lock and Trace
http://support.apple.com/kb/PH2700
iCloud: Remotely Erase your device
http://support.apple.com/kb/PH2701
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
 Cheers, Tom

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

My new iPhone 4 will not play on the iHome iP1 Speaker System. I have removed the case and seated it properly and it charges, but does not play music. How can I get it to work?

My new iPhone 4 will not play on the iHome iP1 Speaker System. I have removed the case and seated it properly and it charges, but does not play music. How can I get it to work?

Hi there Graham!
I have a couple of articles that can help you troubleshoot this issue. First, if you are downloading HD content, you will need to know the system requirements for HD playback, which can be found here:
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/ht3209
Next, you will want to check your video playback settings on your Windows machine. The steps for that can be found right here:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Hope that helps. Thanks for using the Apple Support Communities!
Cheers,
Braden

My Ipod was stolen and I need the serial number how can I get it

My Ipod was stolen and I need the serial number. How can I get this?

Finding serial number for a device - https://discussions.apple.com/message/18246553 - from box or backup file, not from Apple.
http://support.apple.com/kb/HT2526 - You can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.
My Support Profile - https://supportprofile.apple.com/MySupportProfile.do

I pressed"SYNC" and lost all the songs I downloaded from many cd's, how can I get all of them back? please help. I'm so frustrated!

i pressed "SYNC" and lost all the songs from many cd's that I loaded to my library, how can I get them all back?

When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details.

HT1766 If I back up my iphone info and then need the data but do not have another iphone, how do I retrieve the info?

If I back up my iphone and then need to gather the info from the docs, how do I get the data without another iphone? Can I download the iphone info to an ipad to read it or will it affect my ipad?

You can back up your device, either to iCloud or to your computer using iTunes, as explained here: http://support.apple.com/kb/ht1766. If you need to know what version of iOS you are using, go to Settings>General>About and read the number across from Version.

I would like to display my bookmarks permanently. Clicking on Firefox, Options and then checking the Bookmarks Toolbar does not do this. How can I display the bookmarks along the left margin like they used to display?

I would like to display my bookmarks. Clicking on Firefox, then Options and then checking off the Bookmarks Toolbar does not do this.
What do I have to do to permanently display my bookmarks?

I asked how I could display my bookmarks permanently.
This answer does not address that issue. Instead, it tells me how I can display my bookmarks temporarily.
While this is nice to know, I wanted to find out how to display my bookmarks permanently - not temporarily.

Hi guys i update my IPOd 4G with the new iOS5 .I made a Backup and I load it but all my Photos are lost how can I get them back ??? thx for Help

HI guys
I need help.
I load the new iOS5 and I made an Backup and I load it too,but all my Photos are lost HOw can I get them Back ???
thx for help !!!!!

Which photos? If the missing photos were synced to the iPod then you have to get them from where you got them the first time. Synced photos are not in the backup that iTunes makes.
iTunes: About iOS backups

I was listening to music on my ipod shuffle when it went off.It hasn't turned on since then.When i connect it to the computer,the connection and disconection sounds play continuously without the ipod showing.What could be wrong or how can i get it to work

I was listening to music on my ipod shuffle when it went off.It hasn't turned on since then.When i connect it to the computer,the connection and disconection sounds play continuously without the ipod showing.What could be wrong or how can i get it to work?

Hello,
I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.
Hold down the Sleep/Wake and Home buttons for at least 10sec. or until Apple logo appears (Nothing will be lost, this is just a "Hard Reset")
Hope that helps!
If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)
Cheers!
Pizza98704

HT4859 I was in a car collision and need proof of my location when I called 911. How can I get this info. from my i phone device?

I was in a car collision and need proof of my location when I called 911. The Police Dept., refused to respond, since there were no injuries.
Now, I have a dispute with the other driver who is falsely stating accident happened at another intersection. In addition of calling 911 twice, I also took pictures of damages. Unfortunately, I did not take pictures of the intersection signs.
My AT&T carrier states that this info. can only be disclosed by a subpoena. My insurance carrier states that they will not subpoena this info., since it is a civil case only.
The Police Department does not keep records of calls they do not attend to.
How can I get this location info. from my i phone device if at all possible?
Thanks,
Pecosa

Johnathan Burger,
I did take photos of the damages to car and license plates, but NOT the intersection signs.
How do I get the GPS Data in the exit data of photos? Please advise.
Thanks,
Message was edited by: Pecosa
Message was edited by: Pecosa

TS1702 My brother was on my ipod and purchased items from subway surfer which costs, £14.68. How can i get a refund? Or how can i cancel it?

Please help me!
My brother was on my ipod and purchased items from subway surfer which costs, £14.68. How can i get a refund? Or how can i cancel it?

"What do you mean? "
What don't you understand?
"He didn't know what he was doing"
Yet, you let him play with you ipod.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.
He didn't know what he was doing

HT1941 Please, my Mackbook Air was stoled and I have the invoice, but do not have serial number. How can I get it?

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