HT200006 iPod touch 5th gen will only sync to iTunes using an old lightning cable that it's falling apart, will charge with another cable but it won't sync to iTunes already try reset and restore same results..

iPod touch 5th gen will only sync to iTunes using an old lightning cable that it's falling apart, will charge with another cable but it won't sync to iTunes already try reset and restore same results..I also update everything using a Mac mini and latest iTunes version and 8.1.3 iOS on iPod touch any help will be really appreciated also try different computer like a macbook pro no luck.

See if yo missed anything here:
Try:                                               
- iOS: Not responding or does not turn on           
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable       
- Try on another computer                                                       
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     
and
Not Charge
- See:    
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod      
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
  Apple Retail Store - Genius Bar

Similar Messages

  • The wrong apple ID pops up on my new iPod touch 5th gen. It is asking me to sign into an account that has my friend's email address. She has never even touched this iPod. Why is this happening?

    My son got a 5th gen iPod touch today. We have an established Apple ID from my iPhone and we are able to log into it just fine on the new iPod. After a few hours of use, the iPod started asking him to log into an Apple ID account that he doesn't recognize. It appears to be a gmail address of a friend of mine who has never used any of my Apple products. What is going on and how do I stop it? We have to keep hitting 'cancel' every time it comes up. Thanks!

    Sounds like apps purchased from those accounts got synced to the iPod and it is asking to log into that account to update them.
    - Apps are locked to the account that purchased them.
    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
    What do yo see if yo go to the Updates Section of the App Store app?

  • Does apple replace bent iPod touch 5th gen

    Does apple replace a bent iPod touch 5th gen?

    Only after you pay the fee for the replacement of a damaged iPhone. Bending is considered damage
    Allan

  • Ipod touch 5th gen will not sync after windows 8.1 update

    ipod touch 5th gen will not sync after windows 8.1 update. Computer see's Itouch as mass storage and charges. Worked with Window's 8 fine, as soon as update was done and restarted computer Itouch doesn't show up. Itouch seen on two other computers.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • My Lightning to 30-Pin Connector will only play music through my iPod dock, and will not charge my iPod touch 5th gen.

    My Lightning to 30-Pin Connector will only play music through my iPod dock from my iPod, and will not charge my iPod touch 5th gen. Help me please.

    Have you tried resetting the dock by removing it from power?  What about resetting the iPod Touch? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    B-rock

  • I have an iphone 4 and i just bought an ipod touch 5th gen.  I need to sync everything from my iphone 4 to my new ipod touch.  Please read description beloew for further.

    I have an iphone 4 16 gb and got an ipod touch 64 gb because i needed more momory.  i need to sycn everything from my iphone 4 to my ipod touch 5th gen i just bought.  i just downloaded the latest version of itunes as well.  To be honest, the newest version of itunes is hard to use and not as user friendly in my opinion - or i may not know how to use it yet.  Anyways, i tried to backup my iphone to itunes and then restore my new ipod from the backup of the iphone 4, but it only backed up phoyos, contacts, and two other things (games was not one of them).  Then when I restored my ipod, that is all that downloaded onto the ipod as well.  I would really appreciate if someone would be able to provide me with detailed instructions as to how to be able to download everything from my iphone 4 to my ipod touch 5th generation.  Thanks in advance!

    Well first you need to sync your iPhone 4 with your Mac/PC so that it will transfer all your music, apps, podcasts, etc. Then sync your iPod Touch and the media you selected during the sync should be there on your iPhone. If you have difficulty in transferring media from iPhone to your computer, try softwares like TransCopy. They will help in transferring data from your iphone to your computer. Dont forget to check that all the transferred data is in the iTunes media folder so that the iTunes can locate the files. Link to Transcopy software :
    http://www.copytrans.net/copytrans.php

  • How can I unlock ipod touch 5th gen currently disabled and never sync'd with itunes

    Basic situation. Ipod touch 5th gen. Passcode forgotten and tried too many times such that ipod is disabled and requested to connect to iTunes.  Problem is that the ipod was never sync'd with iTunes so the connection fails.  I've only owned it for 9 months or so.  I know I can recover all my music through iTunes and my applications through the app store since all of my content was legally purchased.  The problem is that I need to also recover my contacts and pictures since this is the only place they exist.
    I have read about methods up to 4th generation where you can access a particular file on the device via computer and rename it to unlock the device. That would most likely allow me to then sync/backup via iTunes and recover my data.  Problem is that I can only access the DCIM folder via windows manager and it contains no data. Perhaps there is a way to access the device a different way?
    Is there a way with the 5th generation to either reset the lock (from disabled to locked with a 1 min wait for retry as an example) to allow me more opportunities to try other passcodes that I may have set (including mistypes etc) or to remove the passcode completely and let me set it to something I will write down this time?
    Please do not reply with the standard apple responses of 'sync with itunes' or 'factory reset' and no, I did not sync with the icloud either (I tried but it was unsuccessful for some reason).
    The answer doesn't even have to be a free one as I would be willing to pay for the solution if it were guaranteed to work.  Since apple seems to want to charge for any type of support, even to ask a question, I am relying on the community for help.  Thanks much.

    You have to place the iPod in Recovery mode as Apple says and erase the device. It is a security feature.
    or
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    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
    There is not other way

  • Why does my Ipod touch 5th gen not sync podcasts with my Windows Itunes? Both are up to date with versions.

    I didn't see this asked so sorry if this is a duplicate question.
    In Itunes (it is the most recent version for windows available as of 2/12/2014) all my podcasts are showing they have downlaoded to my PC. They don't have the little cloud next to them. I sync my Ipod touch 5th gen. The sync shows everything was synced. I look at the "Whats on this ipod" tab and they are listed. But when I disconnect the ipod via the "eject" icon on the Ipod button in itunes and look at the podcasts they still show as not downloaded (greyed out and if wifi is turned on the little cloud is next to them ).
    So whats going on? I had this issue with my ipod touch 4th gen as well and though it was because the podcast app stopped upgrading but the itunes on windwos did. But the syncing of the podcasts are even worse with the 5th gen then they were with the 4th gen.
    I typically don't have wifi turned on since I want to sync the ipod via itunes. So I have a central place to keep the old podcasts without having to take space on the ipod itself. I saw some references to the downloading of podacasts are done only via wifi, but that just didn't make sense. Why be able to sync Itunes if they are just going to turn around and make you do the same on the device?
    Any ideas? Suggestions?
    Thanks for the help in advance.

    Maybe:
    "Waiting for changes to be applied": Apple Support Communities
    Also I requested that your email address be deleted. Personal responses are not given in this forum

  • My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • IPod Touch 5th Gen will connect to computer and display in iTunes, but will not turn on

    I've had my iPod touch 5th gen in a Lifeproof case and was taking some pictures, and lo and behold, the case seal leaked. I got water inside my case and immediately turned my iPod off and placed it in rice. After two weeks of drying in rice in a warm environment, I removed it and decided to try it out again. Much to my chagrin, my iPod would not turn on and could not be placed in recovery mode; I've tried to place it in both recovery and DFU mode, if only for some response, but nothing. It displays no screen image, no error message, nothing. It shows up in iTunes just as normal, with the name, and I can even view the sync menus for the device. However, I cannot access any pictures (my iPod has a passcode that must be entered first, and to enter the passcode I would have to turn the device on, which is so far impossible).
    PLEASE HELP. Lifeproof will replace my case but not my device, and I have several weeks of photos, lots of music, and unsynced apps. (I know I should have backed up more recently, but life gets busy and I wasn't anticipating such a problem).  

    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic. It could be that the water corroded the contacts so try to clean any corrosion from them.
    - Then charge overnight and try what you did before
    If still does not work:
    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs.. They do not fix yours.
      Apple - iPod Repair price
    You can do it at an Apple store by making an appointment:
    Apple Retail Store - Genius Bar
    or send it in to Apple. See:     
    Service Answer Center - iPod

  • TS1702 i if use "search" in music on my ipod touch 5th gen the result just show only album and playlist but nothing song result.whats wrong with it?please help

    i if use "search" in music on my ipod touch 5th gen the result just show only album and playlist but nothing song result.whats wrong with it?please help

    The users guide says:
    Spotlight searches the following:
    Contacts—All content
    Apps—Titles
    Music—Names of songs, artists, and albums, and the titles of podcasts and videos
    Podcasts—Titles
    Videos—Titles
    Audiobooks—Titles
    Notes—Text of notes
    Calendar (Events)—Event titles, invitees, locations, and notes
    Mail—To, From, and Subject fields of all accounts (the text of messages isn’t searched)
    Reminders—Titles
    Messages—Names and text of messages
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsynce all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • IPod Touch 5th Gen Won't Wi-Fi Sync

    My iPod Touch 5th gen won't sync over wi-fi while the two other iPhones and one iPad in the house will. My iPod Touch 5th gen isn't even recognized in iTunes despite having "Sync with this iPod over wi-fi" checked. The "Sync Now" button is grayed out on my iPod as well. What's going on?

    Maybe:
    wifi sync not working after ios6 update: Apple Support Communities
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing

  • Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?

    Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?

    B-rock, thanks for posting the above.  I actually have the same issue, running Windows XP and I don't have that backup location, \Application Data\Apple Computer\MobileSync\Backup\.  When I go to Documents and Settings\(username)\ there's a AppData folder followed by:\LocalLow\DataMngr\ .
    I have the latest update, 5.0.1 and I have the iPod Touch 3rd gen.
    I have tried removing itunes and all that is associated with it then reinstalling and keep getting the same message.  I've reset my ipod thinking that would help but still, no backup.
    In iTunes, Edit, Preference, Device there are no backups.
    What am I doing wrong, can you help? 
    Thank you!

  • Ipod touch 5th gen will not turn on- home button stopped working months ago

    Hi,
    So I have a ipod touch 5th gen and it suddenly turned off and will not turn on.
    Okay, I just want to say first I know the answer would be to hold the top button and the home button at the same time until it turns on.
    The thing is, my centre home button stopped workings months ago so I was using the assistive touch.
    What happened:
    I was using my ipod and the battery was almost full. When I tried to use it 10 minutes later it was turned off and I can't turn it on. I tried plugging it on my computer and it will not recognize it.I also tried holding only the power button on top for a while but nothing happened.
    Any ideas?

    Try:                                               
    - iOS: Not responding or does not turn on           
    Ignore the reset and when it says place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC      
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                          
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • How long will UK delivery take for a iPhone4s and iPod Touch 5th gen?

    how long will UK delivery take for a iPhone4s and iPod Touch 5th gen?

    Water damage voids your warranty, so you only option with Apple is an out of warranty exchange.  You can check what that fee would be in your country on the support pages.
    Note that since Apple does not (and never has) repair iOS devices (they exchange them with factory refurbished units), there is no Apple certified training program for iOS repairs, no official parts supply and hence no such thing as an Apple Authorized repair technician or center for any iOS device.  Any repairs you have done by a 3rd party shop you do on your own and you must be prepared to live with the results, whatever they are, as Apple will not accept a device that has been worked on by someone else.

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