HT200109 I just got ATV3, rented a movie and when I tried to play it it said "an error has occurred. Try again later". What does that mean?

I just got ATV3, rented a movie and when I tried to play it I got the message "an error has occurred. Try again later". What does that mean?

What is your connection like (use speedtest.net)?
Check for interference using istumbler or netstumbler
Make sure your DNS is set correctly (settings - general - network - congifure DNS - automatic)

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HT1657 I rented a movie and when I go to play it, my IPAD says it cannot open. It has not been previously played. How do I get a refund?

I rented a movie and when I go to play it, my IPAD says it cannot open. It has not been previously played.

iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657

I just recently bought a phone off craigs list from someone else and they didnt restore it so i tried to plug it in and restore it and it said the "apple mobile device is not started" what does that mean? and what can i do?

i just recently bought a phone off craigs list from someone else and they didnt restore it so i tried to plug it in and restore it and it said the "apple mobile device is not started" what does that mean? and what can i do?

You must be running Windows. AMD is a service that needs to be running in order to sync your phone. You need to start it as described here: http://support.apple.com/kb/ts1567.

HT2186 I just bought an iMac, while setting it up I was prompted to update the OS software. I tried to update it. It won't complete the update, and says "Error- requested timed out. (102) what does that mean? how do I fix it?

I just bought an iMac, while setting it up I was prompted to update the OS software. I tried to update it. It won't complete the update, and says "Error- requested timed out. (102) what does that mean? how do I fix it?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

TS1389 I just got a new i mac, and when I went to play a song an

I just got a new imac, and when I went to play a previously purchased song and it said that I have to authorize my computer. How do I do that?!

Open itunes.
Click the word Store at the top of yur computer screen.
Click Authorize

I just got a new iPad mini and when i tried to update my apps, and sign in to the iTunes store, it is asking me for my husbands apple id and password. but the apple ID in Settings is mine, not his.

How can I change the sign in so they ask for my Apple ID, not my husband's. This is a new device.

Hi Marmee14,
If your Apps were purchased with his Apple ID, it will still require his Apple ID to update them. If they were purchased with your Apple ID then it will use yours. Apps are linked to the Apple ID they are purchased with.
If, for some reason his Apple ID is set somewhere in the system, this article gives how to change it.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
For example:
App Store
iOS 6 and later: Go to Settings > iTunes & App Store.
If you signed out before changing your Apple ID, sign in with your current Apple ID.
If you're still signed in with your previous Apple ID, tap your previous Apple ID and tap Sign Out. Then enter your current Apple ID to sign in.
Thank you for using Apple Support Communities.
Nubz

I just updated software for my ipod..each time i connect my ipod i get a error message from itunes..a error message of 0xe800000a what does that mean????

i just updated the latest software for my ipod....now i'm getting a error message from itunes of 0xe800000a what does that mean????

See:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

HT1498 we have rented and purchased movies to use but cannot get them to play - just says loading error try again later. Does anybody know what we are doing wrong?

we have rented and purchased movies to use but cannot get them to play - just says loading error try again later. Does anybody know what we are doing wrong? We have managed to get it to work a couple of times but that is all

Welcome to the Apple Community Tarskforce.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Sources of Interference
Wifi Diagnostic Software (for Mac users)

HT1498 when i got to rent a move it tells me that unable to sign in . cannot connect to server. what does that mean

Can someone help me. I have gone to rent a movie as usual andit tells me that I am unable to sign in. Cannot connect to server. try again later. what does that mean
does anyone have an answer please

if other internet services such as youtube also don't work then it mean that your appletv don't have connection to the Internet
it could also mean that apples server er busy or receiving service and will be up again later

Hi I just got my new Apple TV and I cant figure out how to connect it with My MacBook Air (11-inch, Late 2010- Processor 1.4 GHz Intel Core 2 Duo) OSX Version 10.8

Hi
Hi I just got my new Apple TV and I cant figure out how to connect it with My MacBook Air (11-inch, Late 2010- Processor 1.4 GHz Intel Core 2 Duo) OSX Version 10.8

Are you referring to mirroring or you just unable to set up homesharing.
AirPlay Mirroring requires a second-generation Apple TV or later, OS X 10.8 or better and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). It also requires the computer to be using wi-fi.

I just got the new Iphone 5 and when I send a message in a group text it keeps sending it as an email and as my phone number. The people in the group text are complaining that it is creating a new group message everytime I text. How do I fix this?

I just got the new Iphone 5 and when I send a message in a group text it keeps sending it as an email and as my phone number. The people in the group text are complaining that it is creating a new group message everytime I text. How do I fix this?

Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/

I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.

I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.

- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. The cable as well as the iPod, is covered by the warranty.
Apple Retail Store - Genius Bar

I just got a new Mac yesterday and I am trying to connect my Logitech headset for work but can't! I plug it into the USB but nothing pops up and I can't find where I go to look to see if it's connected. HELP!

I just got a new Mac yesterday and I am trying to connect my Logitech headset for work but can't! I plug it into the USB but nothing pops up and I can't find where I go to look to see if it's connected. HELP!

Ask the Verizon store to exchange your iPhone for a different iPhone 4.
UPDATE - Sure, try ckuan's solution first. Then use mine if that fails.
Message was edited by: sberman

I rented a movie but it wont play. Getting error message to try again later.

I rented a movie but cant get it to play on my apple tv. Getting error message to try again later.

I have the same problem. Rented a movie, cannot get it to play. I don't seem to be having internet connection problems (sucessfully streaming HD content from Netflix right now on the same device) and I have rebooted and even reset the AppleTV device already with no improvement.
Something going on in a data center somewhere at Apple tonight? This stuff used to work fine.
john

I just got a HP Deskjet 2540 and when I try to print (direct print) from my iPad I get the message that the printer is busy

I just got a Hp Deskjet 2540 and when I try to print (direct print) from my iPad, I get the message that the printer is busy. Can anyone help?

Exactly what is the message you get and when. Presumably you are using IE9 to download the Firefox Installer file.
Try the site http://www.mozilla.org/en-US/firefox/all.html to download the latest Firefox version in the correct language.
* see also [[installing Firefox on windows]]

HT200109 I just got ATV3, rented a movie and when I tried to play it it said "an error has occurred. Try again later". What does that mean?

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