HT201088 I am considering starting Family Sharing. Should I set up a new Apple ID for the Family Sharing or should I use my personal Apple ID?

I am considering starting Family Sharing. Should I set up a new Apple ID for Family Sharing or should I use my personal ID?

On your Mac, try to access your gmail account. There should be a link you click for "Forgot My Password". Click it and try to retrieve your password.
 Cheers, Tom

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How do I have 1 apple id for the family to use in the iTunes and app store and a different apple id for iCloud and FaceTime and imessages

how do I have 1 apple id for the family to use in the iTunes and app store and a different apple id for iCloud and FaceTime and imessages?

See also Using your Apple ID for Apple services
specifically the section "Using one Apple ID for iCloud and a different Apple ID for Store Purchases".

HT5622 I have kids with iPod and iPad. Should I have one apple ID for the family?

I have an iTunes account and an iPhone. I have kids with iPad and iPods. Should I keep the family on a single apple ID?

Yes usse the same ID. However, they will need their own email addresses for FaceTime and Messages
MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime

I have an iPhone 4 and an iPod 4th gen linked to the same email address and apple ID. I am trying to set up a new email address for the iPod so a family member can use it but it doesn't want to recognize the new email account. Where am I going wrong?

I have an iPhone 4 and a 4th gen iPod linked to the same email address and apple ID. I am trying to change the email address on the iPod so a family member can use it but when I do it says it doesn't recognize the email address. Where am I going wrong ? I just want them to be able to iMessage and email without having to use my email address.

The procedure is Settings>Messages>Send & Receive at>You can be reached by iMessages at>Add another email address. The email address has to be a valid working email address, obviously. Apple should verify the email address and you have to go to the inbox of that email account, read the verification email from Apple and follow the inductions in the email in order to complete the verification. Then you go back to the settings, uncheck your email address and check the new email address to be used as the contact email address.

Separate Apple IDs for the family

We have 4 iphones in the family, all under the same Apple ID.
This creates problem mostly with Contacts. We each have our own, and they get messed up every time someone touches the iCloud settings. I would like for each one of us to be able to backup his own contacts on iCloud, without interfering with the others.
Is getting different Apple IDs the only solution?
If so, how do you migrate to a different Apple ID without losing all contents?

Try restarting on both devices if that doesn't work try the following:
1) Log off FaceTime in Setting→FaceTime for both devices.
2) Restart both devices.
3) Log In with the different Apple ID's for each device.
Hope this works for you man.

Should I have different Apple IDs for different family members or one?

We are four members in a family, sharing the same iMac computer but each having a separate device (such as an iPod, iPad and iPhone). I'm wondering if it would be best to have separate Apple IDs for each family member to manage things like iMessage, iTunes purchases and so on. I'd appreciate any advice you can provide. Cheers!

The ideal would be to have different Apple IDs for each member. This will allow them to set up their accounts as they like and be able to use iCloud without worrying about the possibility that other members can see their personal data. However, if you want to purchase an app for all the members, you will have to purchase it for each account

HT4859 How do I keep one Apple ID account for the family, yet have different iCloud accounts for calendar, email, etc.??

How do I keep one Apple ID account for the family, yet have different iCloud accounts for calendar, email, etc.??

First decide which iPhone will be keeping the current iCloud account. On the others, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Once all your devices have their on iCloud accounts, to un-merge the data you will have to go to icloud.com on your computer, sign into each iCloud account separately and manually delete the data you don't want (such as deleting your son's contacts from your account, and vice versa).
You should also use separate Apple IDs for services such as iMessage and FaceTime. Otherwise, you're likely to end up getting each other's text messages and FaceTime calls. If you need to change these, for iMessage go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with a separate ID (such as the one just created for iCloud). For FaceTime, do the same thing in Settings>FaceTime.
Finally, this article may be of interest: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/.

HT204053 can you have multiple apple id's for the family but we all use the same iCloud?

Can you have multiple apple id's for the family members but we all us the same iCloud account?

You'll have to have an ID you all share in order to have a shared iCloud account. It would be sensible for each person to have their own ID and their own iCloud account for email and their own data (each would be on their own computer/iOS device or user account on a Mac) and then have a common account which everyone would sign into in System Preferences>Mail, Contacts and Calendars to access shared data.
You don't want to be all using the email in a common account - if people are using email aliases remember these can't be detached from the account and transferred to another one. Having all your emails mixed up together can be somewhat impracticable.

I have downloaded several books into ibooks. Started reading one and closed it when I was done reading for the day. Now I want to access other books and when I open ibooks it goes directly to that first book. What can I do? Help please.

I have downloaded several books into ibooks. Started reading one and closed it when I was done reading for the day. Now I want to access other books and when I open ibooks it goes directly to that first book. It does not give me the shelf to choose what book I want to read - goes directly to the first book. What can I do? Help please.

There should be a Library button on the top left. If not ap the middle of the screen to get it to appear.

Should You Buy An iPhone Now, Or Wait For The Next One?

Great article by HuffPost Tech.
The most common thing I get asked whenever I tell anyone I'm a tech writer is some version of the question: "Should I get a new iPhone now, or should I wait until the next one comes out?" It is as though my business card should read not "Technology Writer," and instead "iPhone Psychic"
Not that I am not happy to prognosticate! And in that spirit, here's a look at the questions on everyone's mind: Should I buy an iPhone now? And if not now, when?
First, let me say that I am fascinated by the peculiar kind of panic that I encounter in people I meet who are deciding on a purchase date for their next Apple phone. I call it the iSenberg Uncertainty Principle: Potential iPhone buyers exist in a constant state of anxiety, perpetually worrying that purchasing an iPhone on any given day will mean that they will miss out on the inevitably cooler version with the mind-blowing new features soon down the road. The Cupertino Sword of Damocles constantly dangles over their heads, threatening to pierce them with unhipness and iShame.
Here is one solid piece of advice I can offer to help you avoid the Sword: Do not buy any new iPhone until September. Apple has an annual media conference each September, and every blog with the word 'Mac' in the title is reporting that Steve Jobs is going to do his black turtleneck thing and introduce some kind of new iPhone there. The September Media conference is generally used to present the new iPods, but as All Things Digital reports, Apple plans to "commandeer" the conference for its official iPhone announcement.
Apple is long overdue to release its new iPhone anyway, if history is any indication. Look at this handy little timeline:
June 2007: original iPhone released
June 2008: iPhone 3G released
June 2009: iPhone 3Gs released
June 2010: iPhone 4 released
June 2011: Nothing!
In other words, the 5th generation iPhone is already a month late, so it makes sense that the rumors are swirling. Apple's tardiness can be explained by the fact they've actually already released two iPhones in 2011 -- the Verizon iPhone in February and the unlocked iPhone 4 in June. Their schedule is all screwy, like a traveler trying to get over jet lag. But all signs point to them getting right with a September Apple iPhone release.
So what jaw-dropping new feature will this iPhone boast? We're hearing that the "iPhone 4S," as it is rumored to be called, won't be the dramatic re-imagining that many of us have come to expect with each new iPhone release. Tech blogThis Is My Next thinks that it will be thinner and lighter, and that it will run on a new chip; the New York Times thinks that it will be the same dimensions as the iPhone 4 but that it will be cheaper. Bloomberg agrees with This Is My Next on the chip and adds that the rear-facing camera will upgrade to 8 megapixels from 5 megapixels.
Now, even if you're just a normal, non-geek iPhone user, who doesn't care if the rear-facing camera doubles its megapixel count, or if Apple has changed the manufacturer of its data processors, or whatever, you still need to at least wait for the alleged iPhone announcement, and here's why: if history is any indicator, the introduction of a newer iPhone model is accompanied by a drop in price of older iPhone models. When the iPhone 3GS was announced, the price of the iPhone 3G dropped by $100; when the iPhone 4 was announced, the price of an iPhone 3GS also dropped by $100. Even if you know that you're not going to drop $400 on whatever iPhone Apple begins peddling in September, there is no sense in paying more money for an iPhone 4 or 3Gs now when the base price of both seem like locks to drop in two months.
But before we start fantasizing, how can we be so certain that Jobs is even going to announce an iPhone in September if Apple hasn't so much as indicated such a thing? How do we know that all of these rumors weren't just started by lonely nerds like me and my co-workers emailing each other from our mother's basements, inciting iPhone rumors all on our own?
Well, first of all, I don't live with my mother; and second of all, the new iPhone rumors have sprung forth from two reliable sources held in high journalistic regard.
The first is esteemed, award-winning tech journalist John Paczkowski of All Things Digital, who blazed iPhone prognostication trails by predicting back in April that an updated iPhone 4 would be unveiled at the September Apple music Conference and has steadfastly maintained the claim is true through June and into July. In fact, he confirmed as recently as July 5 that a shiny new iPhone looked to be in the early stages of supply chain production, and that people close to the company still believe that the new iPhone would be ready for the Jobs treatment in September.
So there is Reliable Source One.
Reliable Source Number Two is the Wall Street Journal, not exactly a one-laptop operation. The paper gives "the end of September" as a target launch date, which squares up with both Paczkowski's prediction of a September announcement and release. This doesn't even mention This Is My Next's separate prediction of a September release, nor 9to5Mac reporting that there are going to be two new iPhones in September, one low-end and high-end. But now we're falling down the rabbit hole and into the basement again, so let's focus:
There is likely to be a new iPhone in September. It will likely affect the price of all the other iPhones. The iPhones available now -- the iPhone 4 and the iPhone 3Gs -- will probably be cheaper in two months. Unless you drop your current iPhone in a pool, a bathtub or a volcano, do not buy an iPhone until Steve Jobs opens his beautiful brilliant mouth at the Apple conference in early September. When the post-turtleneckian dust settles, we'll have a clearer picture of whether or not this rumored new iPhone is worth the money. And then we can talk about--well, whether or not you should buy an iPhone now, or wait until the next one comes out.
http://www.huffingtonpost.com/2011/07/12/iphone-release-5-september_n_896345.html

Apple has two prototypes out testing now. One is a thinner totally redesigned case. The problem with it is that Foxconn can't seem to build it. Hence the delay. The other prototype uses the existing case, but with updated (read dual core) internals. If they can get production up by September the first phone will be released and will be the iPhone 5. If they cannot, then the second prototype will be released as the iPhone 4GS.

When I start mozilla or open any link in a new window I get the desired page to load but an additional new tab page opens up along with it, fix?

When I start mozilla or open any link in a new window I get the desired page to load but an additional new tab page opens up along with it. I've tried switching my homepage to different things (new tab, firefox home, show blank page) but I always get an additional new tab to open. How do I get only a single page to open?

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions and some Preferences.''
*Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
'''For Firefox versions previous to 29.0:'''
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox"[[Image:Button reset]] button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
'''For Firefox 29.0 and above:'''
#Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''.
Now, a new tab containing your troubleshooting information should open.
#At the top right corner of the page, you should see a button that says "Reset Firefox"[[Image:Button reset]]. Click on it.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

Hello. I ve got a question. I accidentally bought membership but it doesnt have Adobe Muse that I need. What should I do? Can I extend my membership for the right one, or should I first get the money back. What kind of membership do I need to have Adobe M

Hello. I ve got a question. I accidentally bought membership but it doesnt have Adobe Muse that I need. What should I do? Can I extend my membership for the right one, or should I first get the money back. What kind of membership do I need to have Adobe Muse software?

Plans are listed at Creative Cloud pricing and membership plans | Adobe Creative Cloud
The drop down at individual plans does show that you may subscribe to only Muse
You probably need to cancel what you have... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

HT4718 My macbook air is stuck at the "installing software updated" screen while installing update for the osX. What should I do?

My macbook air is stuck at the "installing software updated" screen while installing update for the osX. What should I do?

Welcome to Apple Support Communities
If your Mac has been installing software updates for a long time, Software Update is probably frozen. Hold the Power button until your MacBook Air turns off, and turn it on again. OS X should start up.

One apple ID for multiple family members

Hi,
We are new to the Iphone products. We have shared an Apple ID since christmas with my two children to help control what they are downloading etc on thier Iphones. Currently for some unknown reason when one of my children send me text message it comes accross to my phone as an email address which is what is used as our apple ID from when I originally got us set up for the ipods from years ago. since getting the Iphones this all of a sudden seams to be an issue with only one of our phones.
Any suggestions how to fix this? We deleted the icloud accounts, and have done the "soft" reimage per verizon wireless. Do we really have to set our children up with thier own email addresses and Apple ID's too?
Any suggestions would be helpful.
thank you,

To fix this go to Settings>Messages>Send & Receive and do one of the following:
1. Either uncheck the email address shown under "You can be reached by iMessage at" on both phones; or
2. If you want to continue to receive iMessages at this email address on one of your phones, on the other phone tap the Apple ID at the top, sign out, then sign back in using a different Apple ID (so both phones will be using a different Apple ID for iMessage). Note: you can continue to share an Apple ID for purchasing from the iTunes and App stores. It does not need to be the same as the ID you are using for iMessage, FaceTime and other services.
Because you are using the same Apple ID for iMessage. To prevent this, on one of the phones go to Settings>Messages>Send & Receive, tap the Apple ID, sign out, then sign in with a different Apple ID. Note: you can continue to share an Apple ID for purchasing; it does not need to be the same as the ID you use for iMessage, FaceTime, iCloud and other services.
Also, to prevent merging your calendars and contacts if you are syncing these to the same iCloud account, be sure to set up separate iCloud accounts on each phone with separated IDs.

HT5622 I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices. Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy

I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices. Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy. I plan to add a few more iphones to the family very soon. What is your recommendation to manage all of our devices (iphones, itouch, apple tv) for my family? Can I continue to function with one apple ID or is it time to take the leep into attempting to manage multi-apple ID's?

There's a few ways of managing multiple devices on a single computer (and keeping seperate content on each). The following document is worth checking through:
How to use multiple iPods, iPads, or iPhones with one computer

HT201088 I am considering starting Family Sharing. Should I set up a new Apple ID for the Family Sharing or should I use my personal Apple ID?

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