HT201177 I am having some problems with downloading, possibly settings are incorrect, esp. flashplayer upgrade will not install - i have iMac 8.1 osx v10.5.8 - processor: 3.06 ghz intel core2 duo mem: 2 gb 800 mhz ddr2 sdram

I am having some problems with downloading, possibly settings are incorrect, esp. flashplayer upgrade will not install - i have iMac 8.1 osx v10.5.8 - processor: 3.06 ghz intel core2 duo mem: 2 gb 800 mhz ddr2 sdram - i am considering making an appt with Apple store nearby since we have a few in vicinity but thought i would give the online support a try.

The latest version of Adobe FlashPlayer can be obtained from here:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash
You can check here what version of Flash player you actually have installed:  http://kb2.adobe.com/cps/155/tn_15507.html
You can check here:  http://www.adobe.com/products/flash/about/  to see which version you should install for your Mac and OS.
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

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