HT201209 I have a balance but I can't redeem
I have a balance and I can't use it
By 'can't use it' you mean ... ? e.g. are you getting any error messages ?
Similar Messages
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HT201209 I have apple ID but I can't use it in iTunes Store?
I made apple ID but when I tried to use it in iTunes Store, it kept saying this apple ID has not yet been used in iTunes store.. So I clicked review, filled billing information, but it stuck at that page. Since I don't have CC or any other card, I tried to fill in iTunes gift card code. But it never gets past billing page! It just showed me to contact www.apple.com/support/itunes/ww/. for help. But I can't find similar problems there. Plz help!
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(96650) -
I have an account from Australia but I now live in Switzerland. I bought a Swiss Gift Card but I can't redeem it because I have 41 cents left from my Australian Gift Card. Please help me !
The only way to get rid of those little leftover balances is to make a request to iTunes Customer Service:
http://www.apple.com/support/itunes/contact/
Once they get it zeroed out, you will be able to enter your new Swiss billing credentials. -
I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display. i have never seen this message before and i have 2 other macbooks and have had many other also. i am assuming this is a problem with the new macbook retina. does anyone know the exact fix to this issue? i have seen many sugestions to try to fix this issue but none have solved the issue for anyone that i can find in the Apple Support Community. thank for looking into this in advance.
******A true apple fan********Actually your suggestions are the ones that i have tried. i have seen that you have tried to help others with this issue and the only one that i could find that said they found the problem said that it was an ilife update issue and it fixed it and i have no available updates. i know it has to do with something in photo stream because it happens when i create a new library and it is loading the photos but i get the message before i reach the maximum 1000 photos. so i've tried updating, new library(first backing up photos and then deleting them from iPhoto), reinstalling OSX many times, running disc utilities. I called Apple the first day i had this issue and i was the first person to call them for support with the retina display and i actually had it escalated to a senior advisor and we thought we fixed the problem but we did not. i am pretty fluent in dealing with troubleshooting these type of issues and this is the first time i'm reaching out to the community. i figured now that the retina has been out some time now that there would be an obvious answer to this issue. thanks for the quick reply.
Bebers5 -
I don't have my iPhone but how can i get my contacts on my mac?
i don't have my iPhone but how can i get my contacts on my mac?
I suppose you have/had them on your iPhone, but do not have your iPhone with you now.
Did you ever sync the iPhone with iTunes, did you ever backed up the iPhone to iCloud? -
I have an older Power Mac G5 Quad, and my video card just went out. I am trying to find a video card that will work for my Power Mac. I have duel screens but I can't seem to find the appropriate video card. The serial number on my computer is: RM620603R6W. Apple won't help me because the computer is older than suggested. Please give me the exact video card that will work best for my computer.
Hi Mike, make sure the card has Mac ROM, or is a PC card with Mac ROMs flashed to it...
G5 PCIe options are listed here:
http://www.jcsenterprises.com/Japamacs_Page/Blog/71BBF3EF-9713-4C53-8B80-26771F8 A4087.html -
I have tried everything but I can't connect my iphone to my laptop. It says that apple mobile device failed to be installed. I have read everything on the internet and did everything but still am facing the same problem. Can you please help me.
Again without stating the trouble shooting steps you have taken, its hard to direct you with any information.
Try a different port on the computer.
Does the iphone beep when u plug it up. ?
Plug iphone into computer and give it 3 to 4 minutes to see if it connects and is running slow.,
Delete the apple mobile device from your computer.
Upgrade itunes to newest version.
Is you USB cord defective ?
Any USB 3.0 on your system ? .
Delete or Disable any antivirus program on your computer ?
I will tell u the problem is your computer not the phone.
We could do this for hours. -
please help i have two ipods but i can use any as i can download the newer version of Itunes as i have the older version of Bonjour on my laptop
I just cannot remove this!!!!!!!!!!!!i am no shure but go on Itunes store in shortcuts and try to find 'purchasse'
good luck -
Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.
If you can't remember your rescue email address (and seeing the reset link via steps 1 to 5 on this page doesn't help you remember it) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to view (or change/add) your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
Ok I rented a movie off of iTunes and it worked but then I got an update so I did it not it still says I have the movie but I can't fined it .. It tells me to go to my downloads ?
You can do it by manually managing music and videos. See:
iOS: Issues syncing content with multiple computers using iTunes
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions -
I have downloded ilife , but now can't open iPhoto
i have downloded ilife , but now can't open iPhoto
Give this a try:
https://discussions.apple.com/message/15224241#15224241 -
Whenever I open the iTunes store, the home pages of all of the sections (Music, App Store etc.) are BLACK. They still have clickable hyperlinks, but I can't see what I'm clicking. Any pagess accessed through the drop-down menus (even iHelp) or by randomly clicking I can't see.
Thanks but it's just my desktop that doesn't see it though. My notebook sees it everytime, even at the same exact time that my desktop doesn't see it. For example yesterday when I was typing up this post, I was typing up the post on my notebook because my desktop didn't see the router. I don't think it has anything to do with the router actually, but I wanted to see if anyone on here has encountered this issue before. Other forums have similar issues but I've tried all of the fixes I found elsewhere and they didn't work.
Any other ideas?
Thanks! -
I have full bars but i can't connect to the internet. I've done all the usuall thing like reset the ipad reset my internet security but everytime it says "safari cannot open the page because it is not connected to the internet" Any ideas?
As with previous posts this is usually a DHCP issue and occurs frequently especially with routers connected to Cable Modems or those Micro-Cell towers.
Unplug all Routers, AirPorts (or other off brand Wi-Fi broadcast units) and any other Wireless broadcast unit that might provide you with a WDS (often other AirPorts feeding off the signal of the AirPort closest to Cable/DSL Modem) and best to totally power down the Unit affected; lastly either hold a reset button on Cable/DSL modem for 30-45 seconds or actually power it down if an option (not suppose to power down Cable Modems that have Telephony for some odd never completely explained to me reason).
Let Cable/DSL Modem re-boot till 'all green lights'. Then power up each device involved in order from closest to farthest waiting each time for completion of initiation. Micro-cell towers can take 10 minutes to completely re-boot and you must wait for across the board green lights in my experience. Even WDS can add a few minutes till all green on mother AirPort unit.
Only NOW may you re-start the offending device and see if it will connect. Works about 99% of the time! -
TS3899 I have done everything but still can't get email on my iPad or iPhone ! What shall I do now?
I have done everything but still can't get email on my iPad or iPhone ! What shall I do now?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
i have updated to io7 but it wont let me recieve or make calls or texts its showing i have no signal but i can recieve internet ive tried everything can anyone help?
i have there is nothing wrong with the signal in my area, and they have told me check the mobile data network and i have done everything including reseting everything but its still not working
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