HT201209 I have redemed my itunes card for $25.00. This amount shows next to my name. I cannot figure out how to purchase items using this amount. When I try to apply this, it tells me the promotion has been redeemed but I have not been able to buy anythi

I have redeemed my itunes card for $25.00. This amount shows next to my account name. I chose songs from the itunes store and added to my wish list, but when I try to purchase these using my $25.00, it tells me this has already been redeemed. How do I buy songs and use my gift card to pay for them?

The amount is already credited to your account. Purchase something and it will use this balance.

Similar Messages

HT1386 I have an 80GB iPod that was purchased in 2007 and I cannot figure out how to sync it using the "newer" iTunes format. Can anyone help?

I have an older iPod (80GB) which I used to be able to sync, but now the iTunes format has changed and I cannot figure out how to sync it. The tutorial showed a page that should pop up when the device is connected to my authorized PC, but that page does not appear. Any suggestions? I need to sync my device to transfer newer music.

If you have a PC, Control S brings back that familiar side bar on the left side. That might help. I'm also going to askt he hosts to relocated this post in the iPod forum. This is the iPad part and you may get more device specific info there.

I have downloaded the latest pages update on my iPad, but my iMac still has version 4.3 and I cannot find out how to update it only desktop. When I try to send something from my iPad pages to via email to be opened on my desktop in Pages, it won't open P

I have downloaded the latest pages update on my iPad, but my iMac still has Pages version 4.3, and I cannot find out how to update it on my desktop. When I try to send something from my iPad pages via email to be opened on my desktop in Pages, it won't open in Pages. I get a message that it can't be opened because the version is too old. I sent the document as a PDF and it worked. But I want to be able to use Pages back and forth. HOw do I update the Pages version on my desktop iMac?

The file format used by the iOS versions of the iWork apps can only be read by the new iWork apps on your Mac - i.e. Keynote 6, Pages 5 & Numbers 3. Those versions for the Mac require Mavericks, OS X 10.9. The "too old" error on a Mac comes if you are trying to open an iWork '08 or earlier file in the newest apps. If you do have the newest apps you can open the files from your iPad.
If you can't or don't want to upgrade to Mavericks & the newest iWork apps your best option would be to export/share the files from the iPad to a type an older version of iWork can read such as Word, text, Excel, etc.
Or contact AppleCare. They made this mess, let them fix it.

I just got the macbook air for christmas and i also got the dr dre headphones so i am trying to enable my soundcheck on my iTunes but i cannot figure out how to find where sound check is located can someone please help!!

i just got the macbook air for christmas and i also got the dr dre headphones so i am trying to enable my soundcheck on my iTunes but i cannot figure out how to find where sound check is located can someone please help!!

Go to the iTunes menu > Preferences > Playback.

I have a new imac and am trying to transfer files from my old gateway using a flashdrive. I cannot figure out how to export from itunes to the drive.

I am trying to import my itunes library from my old gateway computer to a new imac. I cannot figure out how to export the library from the gateway computer to a flash drive to transfer.

Copy the entire /Music/iTunes folder to /Music/ on the new computer.
That is all you need to do.

Lost the "recent file" folder in the dock next to the trash bin and cannot figure out how to replace it. Any thoughts?

Lost the "recent file" folder in the dock next to the trash bin and cannot figure out how to replace it. Any thoughts?

First thing I would do is look in the trash and if it isn't there look in the System Preferences and I am sure it will be in there.
Cheers
Don

I have a Macbook Pro and have just purchased a GSP hidden objects game. It says on the box that it is compatible and when I try and install it it tells me that installation has been successful. However, it then says that PowerPC games not supported. Help?

I have a Macbook Pro and have just purchased a GSP hidden objects game. It says on the box that it is compatible and when I try and install it it tells me that installation has been successful. However, it then says that PowerPC games not supported. Help?
No game icon appears on my desktop and I don't know what I can do.
Really ****** off as i've not played these games since switching from a windows PC to a Mac and was really excited!! All I want is to be able to play my new game that arrived in the post today. If anyone can help I would be really really grateful....
The game says that it needs Mac OS X 10.3 or higher to run so I don't understand what the problem is or how I can fix it!!

beckyj3,
the last version of Mac OS X which supported running PowerPC apps on Intel Macs was Mac OS X 10.6.8 (Snow Leopard). If you’d like to play this PowerPC game on your Intel MacBook Pro, then you’ll need to install Snow Leopard on it and boot into Snow Leopard. (Note that the last MacBook Pro which natively supported Snow Leopard was the Early 2011 model.)
The game was almost certainly published before Mac OS X 10.7 (Lion) was released, so back then, all versions of “Mac OS X 10.3 or higher” would have supported running that PowerPC game.

Does anyone know of an e-reader app for the iphone that has text to speech capability? I have a Kindle 3G that can read whole pdf documents and books but I cannot figure out how to do it on my iphone 4.

Does anyone know of an e-reader app for the iphone that has text to speech capability? I have a Kindle 3G that can read whole pdf documents and books but I cannot figure out how to do it on my iphone 4.
All of the apps I have found on the App store either do not have the text to speech capability or if they have it they will only read a page at a time or simply read the text you paste into their window. I really do not understand what is so difficult about having this feature as Kindle provides it--though Amazon does not make the feature available on its iPhone 4 app.
Please help.

thanks. yes i am aware of the VoiceOver feature but it is NOT the solution to my problem. as you said, it is a solution to a different set of issues. i want the text to speech ability because i there are books i need to read but do not have the time to sit down and read them and have become used to listening to them read to me either by a professional human reader or with the text to speech software on the Kindle.
I think Apple makes the best audio devices but i am really disappointed in this inexplainable shortcoming. if apple can give us siri they ought to be able to design a nice little button that i can push to turn on text to speech while i am in a document, book, magazine or webpage. clearly it is possible as apple has added the "reader" button in safari to have web pages dropped into the reader format.
thanks for your suggestion though, it is what everyone suggests but it does not address the issue.

I have "hidden" my devices/USB access and now cannot figure out how to get them back on so I can re-access the USB files. How do I do this? (Is it just me, or should this be a reasonably simple task that shoul NOT require a post to the Apple community?)

Under "Devices," I have "hidden" my USB access and now cannot figure out how to re-access or "show" USB access again. Very frustrated right now--this is a high-use feature for me and it should NOT be so buried somewhere that I cannot find it. So much for Mac's "intuitive" interface.

Well, you have also "hidden" what version of OS X you are using from anyone who might want to help you.
You are probably using a newer version than I am, but I don't know that these things have changed.
In the Finder, from the Finder menu > Preferences …, there should be a Sidebar pane to choose what is visible.
Also in the Finder, Go menu > Computer (or type Shift Command C) will open a Finder window with any attached volumes showing.

I am new sto Lightroom and have also just changed from Apple to PC. I cannot figure out how to download photos from the Photoshop library to a file that will be sent to MPIX for processing. Also, does Lightroom have an easy access to a photo processing

I am new to Lightroom and have also just changed from Apple to PC. I cannot figure out how to download photos from the Photoshop library to a file that will be sent to MPIX for processing. Also, does Lightroom have an easy access to a photo processing capability such as MPIX?

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

TS2446 i cant remember the answers to my security questions. i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. how do i fix this?

i cant remember the answers to my security questions. i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. i also have a temp pin. how do i fix this?

If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email addressthen you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Unable to redeem my gift card. Said it has been redeemed but I have never used it.

MY $25.00 Apple gift card says it has already been redeemed but I have never used it. What do I do now?

Hello:
I think the easiest way to get help would be to contact an Apple store.
Barry

I have an apple iphone 4 that I want to download audio books from my library onto it. I cannot figure out how to do that. The iphone does not show up on my mac laptop as a connected device. Does this kind of download have to run through itunes? Thanks

I have an apple iphone 4 that I want to download audio books from my library onto. I cannot figure out how to do that. The iphone does not show up on my mac laptop as a connected device. Does this kind of download have to run through itunes? Thanks

Yes it is done through iTunes. The iPhone will never show up in Finder as a device. The following is general information on iTunes sync: http://support.apple.com/kb/HT1386 and the following is a previous discussion where the post by Andreas Junge helped others that had a problem syncing audiobooks: https://discussions.apple.com/message/20052732#20052732

I have a FCP event and project with all accompanying media saved on a harddrive. I am now attempting to open the files on another computer that also has FCP X. I cannot figure out how to get it to open.

I have a FCP event and project with all accompanying media saved on a harddrive. I am now attempting to open the files on another computer that also has FCP X. I cannot figure out how to get it to open.

The events and projects folders have to be on the top level of the drive for FCP to recognize them.

I am trying to scan a check to deposit in my bank account. The scanner message asks me to enable cookies. I cannot figure out how to enable cookies. Can anyone tell me how to do this?

I am trying to scan a check to deposit in my bank account. The scanner is asking me to enable cookies. I cannot figure out how to do this. Can anyone tell me how to enable cookies?

Hello sharon139.
In Safari, click on Safari in the upper left of your screen and then click on Preferences. Go to the Security tab...... see below. Select either Never or From third parties...... That should do it.

HT201209 I have redemed my itunes card for $25.00. This amount shows next to my name. I cannot figure out how to purchase items using this amount. When I try to apply this, it tells me the promotion has been redeemed but I have not been able to buy anythi

Similar Messages

Maybe you are looking for