HT201209 If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be?  I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.

If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be?  I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.

If you haven't already contacted iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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