HT201209 Is there anyway to transfer the credits to another device? I redeemed my itunes gift card on my sisters ipad and I would like to get something for my dad but it says that the card has already been redeemed. Thank you!
I redeemed my itunes gift card on my sisters ipad and I would like to get something for my dad but it says that the card has already been redeemed. Is there a way to unredeem or transfer the credits? Thank you!
No, once you redeem a card to your account, it is permanently there, until you spend the amount you have redeemed.
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I have an apple id myself which my children share, i am trying to set up an apple id for my daughter but it says that the id already exists?? which it shouldnt!
I have tried taking her Mac and ipod off my devices but it still wont let me set it up!! any ideas anyone??Hello, Wyseup.
Thank you for visiting Apple Support Communities.
Most likely this email address has been attempted to be setup as an Apple ID at some point. You can reset your Apple ID password via the steps in the first article below. If you do not have access to the email account, need assistance or are not receiving the password reset link, see the second article.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
I went to icoke.ca and entered my pin to get a free song, but when I went to itunes to redeem it, its says that my code has already been used. Help!
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Hi,
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I just got an iphone and i want to put my music on it, i have some music that is only on my ipod touch but it wont let me take the music from my ipod and put it on my iphone. How am i supposed to do this?
Try ejecting your iphone from iTunes and then close iTunes. Now retry. Hope this helps.
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I purchased a MacBook Pro in fall 2011 for College and it came with a $100 "Back to School" card. I signed up to redeem but accidentally put the wrong ending on my email and now that I try to do it over it says it has already been redeemed. Help, Please!
- You can only sync an iPod to one iTunes library/computer. You can however, manually manage music and videos among different libraries.
Go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.
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go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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Good morning I received a 25$ itunes card as a gift yesterday, I know it was bought in the target located in 10880 Olson Dr on friday November 30th, but it says that the card has not been activated, currently I dont have the receipt can you please help me
Normally what you should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. Since you have no receipt, though, it's unlikely that Target will help you, so go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Please note that everyone here is just a felllow user, so you should post no personal information as it will quickly become public.
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I go to buy a song and says that my ID has not been used in the I Tunes store . So what do i have to do to buy music ?
Is this a new Apple iD? If it is, and you have already set it up, then you have two options:
1. Temporarily put a Credit Card or Gift Card on the account to download the free app. If you put a credit card, then once you have downloaded the app, you should be able to go into your Account preferences and change the payment option to = None.
2. You can download the fee App, and then set up a new Apple ID.
Cheers,
GB -
Hi.
I recently bought a £15 ituens gift card for my partner. Since she is not too savvy with itunes, I went on to her account to redeem it for her. I scratched off the panel and entered the code into the correct box on itunes and was told "the gift certificate or card you have entered has already been redeemed".
I took the card back to Morrisons Supermarket in Guiseley where I had bought it and was told that since Morrisons only sell gift cards on behalf of iTunes and receive a commission, that they could do nothing and I had to take the problem up with iTunes.
Well, dealing with iTunes is no easy thing. I finally found what I thought was the right area on the website and was directed to send an email. I did this, but the chap I got through to seemed to think I had a problem with my iTunes software or that I didn't know how to redeem the card. I tried my best - over several emails - to get through to him that the problem was with the gift card code and that they may have been hacked. It would be very easy for them to find out that a) I wasn't the one who had redeemed the code and b) who the culprit was due to the fact they would know whose iTunes account the code had been credited to. I got nowhere, the chap sent me a link to "account security" and told me to phone them even though it was not possible to get a phone number from the link he sent me.
So, I got back in touch with Morrisons customer complaints and basicaaly told them that as far as I was concerned they were selling faulty goods on behalf of another company and that they should at least try and help me out with iTunes. I have since received an email from Morrisons asking for all the details of the card so they can look into it. iTunes - meanwhile - have stopped replying to my emails and I am now being completely ignored by them.
Has anyone else had this problem or does anyone know where I stand and how I can either get my money back or get the funds put on to my partners iTunes account?
Many thanks
DamianNot likely you'll get a "history" but Apple should be able to resolve the problem.
You can report issues with your iTunes Store purchases directly through the iTunes Store:
http://support.apple.com/kb/HT1933 -
How can I verify credit for an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?
Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to) -
I purchased Creative Cloud through the Employee Purchase program. Had to reimage system. Need help reinstalling application. I have "redemption" code, but get error saying it has already been redeemed. Can you please advise how I go about getting my software reinstalled? If I was given the serial number when I redeemed, I don't have any record of it.
Thank you,
StarlaHi Starla Mehaffey,
I would suggest you to sign in with your Adobe ID during installation and your product will automatically recognize your membership details.
Refer this Link for any further assistance:- Redemption Code Help
Hope that helps,
Regards,
Rahul Tyagi -
so i really need help. my sister gave me a $100 gift card she got with her new laptop and i cannot redeem the card. it says that my code "has not been properly activated" and i really need new music for my dance class that i teach. please help me!
If you're trying to redeem on a Mac:
PH12294
If you're trying to redeem on a Windows computer:
PH12502 -
i have tried to buy something from app store but it says that i cant buy the song because it says i have to activate the email but im at my home page for my email and i havent recived it. i have an @line email. how do i access this email.
Have you checked your email's spam folder to make sure an email from Apple has not been put in there?
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im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
I have an A1288 ipod touch I bought about 3 years ago. I am currently trying to download an app however the I'm getting an error message which is essentially saying that the "ios" I'm using isn't up to date and the itunes summary says otherwise?
Other forums state I have to buy a new one but what happens when this happens again I think I'm moving to another brand this is crazy?Yes, there's a limit, and that iPod touch has reached it.
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