HT201209 my account at itunes shows a credit of 50.00 but am unable to redeem as i entered the code and threw the card away it calls for code
I entered a 50.00 gift card in itunes page and it showed a credit balance of 50.00 but when I went to redeem it asked for code which I had already thrown away
Kathy, Try the suggestions in this document: iTunes Store: Invalid, inactive, or illegible codes
Similar Messages
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Dear Sir,
I have forgotten my password of itunes, i have taken backup of contacts but is unable to restore . pls help i have my important data in back up.
Waiting for reply
ThanksEncrypted backup?
Read here:
http://support.apple.com/kb/TS5162
If the backup you're trying to restore from is encrypted, you will not be able to use that backup if you can't remember the encrypted backup passcode.
If on a Mac, & you elected to save the passcode to your Keychain, you can recover the passcode from your Keychain. Otherwise, your backup data is unrecoverable.
While you can continue to sync/backup, if you can't remember it & want to remove it, you'll have to delete your existing backups, & restore your phone as a new device.
You delete your existing backups here: iTunes>Preferences>Devices. -
I just purchased the I5, and use the same itunes as my wife. All my wifes contacts showed up on my phone. Is there a way to avoid this?
She needs to call the carrier on her old iPhone and have it removed from her account.
Once she does that you will not be able to use iMessage because that only works Apple to Apple.
You will need to use something else like Skype instead.
Allan -
I added a custom ringtone . Then later I tried to add another three set but now after sync . Am not able to get rid of the first one... It's still there as my custom ringtone. But my iPhone in iTunes shows all four... But the phone shows only one...?
Paul--you are a life-saver!! Worked great. I did have to look around to make sure I was getting 4.9 instead of 4.7 (even when the file was named 4.9 at techspot.com), but I finally got the right file, did the install as you suggested, and everything is now fine. One note, though, that I haven't seen mentioned in any of this thread: when I first tried to open up iTunes after getting back to 4.9, the following message appeared: "The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes." I merely went to the old .itl file that was created when I did the update to iTunes 5, renamed it, moved it over to my now new 4.9, and iTunes opened fine. My library was a few days out of date, because of the few days' lag from the time I did the iTunes update, but that was easily taken care of, and everything's now working fine. Thanks again!!!
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I purchased an iphone 3g that was to be open to any carrier, I went to restore it to my itunes account and get a 1015 error, can this be fixed. I am new to the iphone and like the product but cannot buy new. Please help. THANKS
You got ripped off. You bought a hacked/jailbroken phone. That's what error 1015 means. Return it and get your money back if possible and buy a phone from a legitimate source.
Discussing jailbroken / hacked phones is forbidden by the terms of service. Jailbreaking / hacking voids any warranty and forfeits your right to support here or from Apple. You can not get help here. -
Hi. As to me to deactivate 5 computers on which my account in iTunes has been activated. If I at present don't have access to these computers. And on them I didn't do deactivation. On it I can't activate now the computer!
If you log into your iTunes account you should be able to de-authorise all (which you can only do once every 12 months) - you can then re-authorise the computers that you still have/need : http://support.apple.com/kb/HT1420
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iTunes shows I downloaded Maverick in apps but i cant double click to install? (running 10.6.8)
I looked in finder and do not see file?Mac UFR II Printmonitor
UFR II Printmonitor is application software that interfaces with the software for the printer, and is installed with the printer driver. You can start UFR II Printmonitor in the following folder to check the printer status, and errors. Refer to the Help how to use the Print Monitor.
MF3010, MF8000 Series, MF8000C Series, MF8300 Series, MF8300C Series:
Print Monitor: [Library] - [Printers] - [Canon] - [CUPSCMFP] - [Utilities]
Other Printers:
Print Monitor: [Library] - [Printers] - [Canon] - [UFR2] - [Utilities] -
I opened my account on the MacAir and have the new Mountain Lion showing i purchased. When I open my account on my other two machines it does not show. Any suggestions on why or how to fix?
iMac and Mac Pro
ThanksSADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
It doesn't/
if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
I hope the new lion will help resolve the isssue/
any other ideas> keep em coming...thank you so much. -
Is there a way to transfer the iTunes application to my PC using my iPhone? My PC has no means of connecting to the Internet and I do not wish to pay for Internet tethering for a one time use. I don't have the app on my computer and I simply wish to have it on there to actually be able to transfer my files.
You can transfer the app to your PC to save it, the article below will show you how:
iTunes Store: Transferring purchases from your iOS device -
and all of his music has disappeared from the iPhone and from the iTunes library! Luckily he does have music still stored on his iPod, but I can't get it from the library on his iPod back to the phone or to itunes.Please help, but technophobe so put it in simple english please!
Sounds like the music you had on your phone was not the same music on his computer. The iPhone/iPod touch is not designed to be a storage device. When you sync with a computer that doesn't have your music, it deletes your music from your phone.
Was this music you purchased from iTunes? if so, and you are in the US, tap on itunes app, tap updates, tap purchased and tap on the cloud icon to get each song back. If you're not int he us, get iOS5 update later this week and do the same.
But you need to move your itunes library to his computer. Create a user account on his macbook pro for you. From your external drive backup, load your itunes library on it. Then sync as usual! (Don't tell me you don't have a backup for your computer!) -
I decided to restore the iPhone through iTunes (v. 10.6.3.25).
I connected phone to the computer and pressed the Restore button.
The computer downloaded the file and started to establish an insertion in phone.
At the end it is written "a mistake-1" and phone is in a restoration mode.
I several times tried it to restore, but at the end of an insertion is written "a mistake-1"
What to me now to do??? Help me.
Data of my iPhone
My imei 012856008370109
Serial number 88151VCFEDG
Modem 05.16.05
Model MC640LLHi there,
Do you have icloud account? You need firstly turn off find my iphone (by go to icloud.com -->sign in --> go to "Find my iphone" and erase your iphone in it). And then you restore your iphone with DFU mode.
When you erase your Find my iphone and if you can not restore, your iphone has a problem with hardware.
Some infos can help you.
Kind regards, -
ipad is connected to the computer however doesn't show up in the menu, I'm trying to restore it but am concerned that it will restore the iphone and not the ipad. any suggestions?
Hi vanover7,
It sounds as if when you connect your iPad to your computer it does not show up in iTunes, is that correct?
Please use the steps in this article to troubleshoot the issue -
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
cannot send or receive yahoo mail or gmail from iPhone . installed ios 6 recently. tried rebooting the phone and deleting the email account and adding again but nothing works ! can someone suggest a solution?
Not sure about yahoo, but for gmail, I done the following:
Set up using Exchange on iPhone, it'll keep prompting for password. On PC use captcha option, log in to gmail account from PC after completingg captcha option, enter password on iPhone.
See how that goes for gmail, let us know.
Hopefully someone will have fix for yahoo. -
IPhone black screen does not show anything, but I can hear that the device works. I hear the lock open the screen and hear the iPod but the screen remains black!!
It's happened to me before as well. Try holding both lock(top right) and home buttons simultaneously until u see a slight flash of wight then just reboot it normally. If that doesn't work try restoring your device from itunes
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I dowloaded ios5 for my iphone4, and when i finished the backup i lost all the music and all the videos i bought from the iTunes store. How can i get it back?
Backup do not contaiuns music or apps, you will either need to resync them from your itunes computer, or you can go to purchase history in itunes or app store app and go to purchase history and redownload them.
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