HT201210 hi i just bought my new iPhone 4s yesterday and when u opened it was not updated so when i tried SO MANY TIMES to update it on the devise and on my new mac it said that there was a unknown error please help me :)

hi i just bought my new iPhone 4s yesterday and when u opened it was not updated so when i tried SO MANY TIMES to update it on the devise and on my new mac it said that there was a unknown error please help me

Please tell us what kind of computer you have, what operating system and what version of iTunes. Not just "the latest version of iTunes", the exact version number.

Similar Messages

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    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.

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    9C671066-2BC8-E27B-D3A4-D412BE7EE736
    Thu Jun 12 14:58:27 2014
    panic(cpu 7 caller 0xffffff8009adbf5e): Kernel trap at 0xffffff8009ad0c2f, type 14=page fault, registers:
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    RAX: 0x0000003a003a5000, RBX: 0x00000000000000bc, RCX: 0xffffff802d5978a0, RDX: 0x0000000000000000
    RSP: 0xffffff81ffbe36a0, RBP: 0xffffff81ffbe36f0, RSI: 0xffffff81ffbe373f, RDI: 0x000000002a6696f0
    R8:  0x000000000000001f, R9:  0x000000000000003a, R10: 0x0000000000002000, R11: 0x0000000000000054
    R12: 0xffffff802df33016, R13: 0x000000000000005e, R14: 0xffffff81ffbe3720, R15: 0x000000008a3009e3
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    0xffffff81ffbe33b0 : 0xffffff8009adbf5e
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    0xffffff81ffbe35a0 : 0xffffff8009ad0c2f
    0xffffff81ffbe36f0 : 0xffffff8009d59cc7
    0xffffff81ffbe37d0 : 0xffffff8009d5dddf
    0xffffff81ffbe3940 : 0xffffff8009d91ad5
    0xffffff81ffbe3a20 : 0xffffff8009d5d878
    0xffffff81ffbe3bb0 : 0xffffff8009d56b4f
    0xffffff81ffbe3da0 : 0xffffff8009bff9ec
    0xffffff81ffbe3e50 : 0xffffff8009bed716
    0xffffff81ffbe3f50 : 0xffffff8009e40653
    0xffffff81ffbe3fb0 : 0xffffff8009af3c56
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    13D65
    Kernel version:
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    Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
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    Kernel text base: 0xffffff8009a00000
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    104
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    com.apple.filesystems.ntfs
    3.11
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    124
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    1.0.0d1
    com.apple.GeForce
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    com.apple.Dont_Steal_Mac_OS_X
    7.0.0
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    1
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    3.0.4d1
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    2.0.4d1
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    3.5.26
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    1.0.0d1
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    35
    com.apple.iokit.SCSITaskUserClient
    3.6.6
    com.apple.driver.XsanFilter
    404
    com.apple.iokit.IOAHCIBlockStorage
    2.5.1
    com.apple.driver.AppleUSBHub
    666.4.0
    com.apple.driver.AppleSDXC
    1.5.2
    com.apple.iokit.AppleBCM5701Ethernet
    3.8.1b2
    com.apple.driver.AppleFWOHCI
    5.0.2
    com.apple.driver.AirPort.Brcm4331
    700.20.22
    com.apple.driver.AppleAHCIPort
    3.0.0
    com.apple.driver.AppleUSBEHCI
    660.4.0
    com.apple.driver.AppleUSBXHCI
    677.4.0
    com.apple.driver.AppleSmartBatteryManager
    161.0.0
    com.apple.driver.AppleACPIButtons
    2.0
    com.apple.driver.AppleRTC
    2.0
    com.apple.driver.AppleHPET
    1.8
    com.apple.driver.AppleSMBIOS
    2.1
    com.apple.driver.AppleACPIEC
    2.0
    com.apple.driver.AppleAPIC
    1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient
    217.92.1
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    153
    com.apple.security.quarantine
    3
    com.apple.driver.AppleIntelCPUPowerManagement
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    1.0
    com.apple.iokit.IOSerialFamily
    10.0.7
    com.apple.iokit.IOBluetoothFamily
    4.2.4f1
    com.apple.iokit.IOAcceleratorFamily
    98.20
    com.apple.nvidia.driver.NVDAGK100Hal
    8.2.6
    com.apple.nvidia.driver.NVDAResman
    8.2.6
    com.apple.driver.DspFuncLib
    2.6.1f2
    com.apple.vecLib.kext
    1.0.0
    com.apple.iokit.IOAudioFamily
    1.9.7fc2
    com.apple.kext.OSvKernDSPLib
    1.14
    com.apple.iokit.IOSurface
    91.1
    com.apple.driver.AppleSMBusPCI
    1.0.12d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport
    4.2.4f1
    com.apple.iokit.IOFireWireIP
    2.2.6
    com.apple.driver.X86PlatformPlugin
    1.0.0
    com.apple.driver.AppleSMBusController
    1.0.11d1
    com.apple.driver.IOPlatformPluginFamily
    5.7.0d11
    com.apple.iokit.IOAcceleratorFamily2
    98.20
    com.apple.AppleGraphicsDeviceControl
    3.5.26
    com.apple.driver.AppleSMC
    3.1.8
    com.apple.driver.AppleBacklightExpert
    1.0.4
    com.apple.iokit.IONDRVSupport
    2.4.1
    com.apple.driver.AppleGraphicsControl
    3.5.26
    com.apple.driver.AppleHDAController
    2.6.1f2
    com.apple.iokit.IOGraphicsFamily
    2.4.1
    com.apple.iokit.IOHDAFamily
    2.6.1f2
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    com.apple.iokit.IOUSBMassStorageClass
    3.6.0
    com.apple.driver.AppleThunderboltDPInAdapter
    3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily
    3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter
    1.4.5
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    240.9
    com.apple.iokit.IOUSBHIDDriver
    660.4.0
    com.apple.driver.AppleUSBMergeNub
    650.4.0
    com.apple.driver.AppleUSBComposite
    656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice
    3.6.6
    com.apple.iokit.IOBDStorageFamily
    1.7
    com.apple.iokit.IODVDStorageFamily
    1.7.1
    com.apple.iokit.IOCDStorageFamily
    1.7.1
    com.apple.iokit.IOAHCISerialATAPI
    2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily
    3.6.6
    com.apple.driver.AppleThunderboltNHI
    2.0.1
    com.apple.iokit.IOThunderboltFamily
    3.2.7
    com.apple.iokit.IOEthernetAVBController
    1.0.3b4
    com.apple.driver.mDNSOffloadUserClient
    1.0.1b5
    com.apple.iokit.IOUSBUserClient
    660.4.2
    com.apple.iokit.IOFireWireFamily
    4.5.5
    com.apple.iokit.IO80211Family
    630.35
    com.apple.iokit.IONetworkingFamily
    3.2
    com.apple.iokit.IOAHCIFamily
    2.6.5
    com.apple.iokit.IOUSBFamily
    677.4.0
    com.apple.driver.AppleEFINVRAM
    2.0
    com.apple.driver.AppleEFIRuntime
    2.0
    com.apple.iokit.IOHIDFamily
    2.0.0
    com.apple.iokit.IOSMBusFamily
    1.1
    com.apple.security.sandbox
    278.11
    com.apple.kext.AppleMatch
    1.0.0d1
    com.apple.security.TMSafetyNet
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    com.apple.driver.AppleKeyStore
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    com.apple.driver.DiskImages
    371.1
    com.apple.iokit.IOStorageFamily
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    com.apple.iokit.IOReportFamily
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    com.apple.driver.AppleFDEKeyStore
    28.30
    com.apple.driver.AppleACPIPlatform
    2.0
    com.apple.iokit.IOPCIFamily
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    com.apple.iokit.IOACPIFamily
    1.4
    com.apple.kec.corecrypto
    1.0
    com.apple.kec.pthread
    1
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    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B545331473634485A2D314736453120
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B545331473634485A2D314736453120
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: HGST HTS541010A9E680, 1 TB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: Hub
    USB Device: USB2.0 Hub
    USB Device: USB to ATA/ATAPI bridge
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Hub
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: IR Receiver
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: USB Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
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    Ram 16gb
    hd 1tb
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