HT201210 I am trying to download the latest version of itunes and it comes up error 3014 and error -1.  Any ideas for help?

I am trying to restore my apple and update it.  It comes up error 3014 and -1.  Any ideas for help?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Similar Messages

  • HT1926 I tried to download the latest version of iTunes but now seem to have lost everything and can not access my library at all. Instead i keep on receiving the message 'Application has failed to start because MSVCR80.dll was not found. I cannot access

    I tried to download the latest version of iTunes but failed half way through. It suggested that i reinstall we I tried. However, i now get this message which states "Application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem"
    I have tried this but with no success. I have therefore found that I cannot access my iTunes library at all now.
    What should I do.

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99792)

  • When trying to download the latest version of iTunes, I receive the following error "Apple Application Support was not found", any suggestions?

    When trying to download the latest version of iTunes, I receive the following error "Apple Application Support was not found", any suggestions?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application Support, won't install normally.
    tt2

  • I am trying to download the latest version of iTunes to my PC (windows XP) and I keep getting an error message or two. One is that it can't uninstall the previous itunes version, the other is that it can't find itunes.msi.

    I am trying to download the latest version of iTunes to my PC (windows XP) and I keep getting an error message or two. One is that it can't uninstall the previous itunes version, the other is that it can't find itunes.msi. I have tried removing  the old version in add/remove programs, but it says the same error. I tried deleting every thing that has itunes in the file/folder/etc and it didn't help.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this.

    I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this to resolve the issue. Thanks for any help!

    Repair your Apple software update.
    Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU, go to Control Panel:
    START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR

  • TS3448 When trying to download the latest version of itunes i get an error message

    When trying to download the latest version of itunes i get the following error message "There was a problem with the Windows installer package. A program required for install to complete could not be run. Contact your support personnel or package vendor". Please can anyone help? thanks,

    Repair your Apple software update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU, go to Control Panel:
    START/CONTROL PANEL/Programs n Features/highlight ASU and click CHANGE then REPAIR

  • I am trying to download the latest version of itunes

    I am trying to download the latest version of itunes, but i keep getting the error message 'Invalid drive K' when it tries to install. what does this mean?

    I'd try the following user tip with that one:
    "Invalid Drive X:\" install errors

  • Why do I get an "invalid signature" message when trying to download the latest version of iTunes?

    Why do I get an "invalid signature" message when trying to download the latest version of iTunes?  Apple Support is the lamest excuse for support I have EVER seen.

    That suggests that the installer is getting damaged during the download.
    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • When trying to download the latest version of iTunes, I got 2 errors:  MSVCR80.dll missing and then Error 7 (Windows error 126)  HELP!

    When trying to downlead the latest version of iTunes, I got 2 errors:
    1.  MSVCR80.dll is missing from your computer.  Try reinstalling the program to fix this problem.
    Service "Apple Mobile Device" failed to start.  Verify your admin ......
    2.  iTunes was not installed correctly.  Error 7 (Windows error 126)
    Please help!

    Do you have Windows XP Pro?
    see https://discussions.apple.com/thread/5840089?tstart=0
    there is a stupid checkbox you must uncheck, saying "protect my computer and data from unauthorized program activity"
    You see this screen when you right-click on the ItunesSetup.exe in your Downloads folder.
    downloads>ItunesSetup.exe  (right-click)>yourself as admin & UNCHECK THAT BOX!>  conntinue with new installation and even find your old playlists still  intact!!
    This is apparently a Windows XP fix alone. MSVCR80.dll is (probably) reinstalled by Itunes under a partnership aggreement with Microsoft.
    Using the Microsoft "Fix It" utility at http://support.microsoft.com/mats/program_install_and_uninstall/en does NOT fix anything. Abandon All Hope Ye Who Run This Utility More Than Once

  • WHEN TRYING TO DOWNLOAD THE LATEST VERSION OF ITUNES, I KEEP GETTING AN ERROR WHEN I TRY TO OPEN IT. MSVCR80.dll was not found

    AFTER DOWNLOADING THE LATEST VERSION OF ITUNES, I CAM GETTING AN ERROR WHEN I TRY TO OPEN IT. MSVCR80.DLL WAS NOT FOUND. UNABLE TO LOCATE COMPONENT. BEFORE I REMOVE THIS VERSION AND TRY TO RELOAD AGAIN, JUST WANTED TO BE SURE I WOULDN'T LOSE ALL 200 PURCHASED SONGS ON MY PC.

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99220)

  • I'm trying to download the latest version of iTunes.  I get an "SoftwareUpdate.exe - Entry Point Not Found error".  Any idea what might cause this?

    THe error box says procedure entry point not found....then a string of code that "could not be located in the SoftwareUpdateFiles.dll".
    I'm try to update my software so I can sync my iPhone with my current iTunes library.
    any help greatly appreciated.

    Let's first try a repair install of your Apple Software Update.
    In your Add or Remove Programs control panel, select Apple Software Update, click "Change" and then click "Repair".
    Does the repair go through okay? If so, try another iTunes update. Does it install properly this time?

  • Itunes won't let me download the latest version of itunes to my pc

    I have been trying to download the latest version of iTunes from the Apple website to my PC.  When I click on the Download icon, it goes to the page saying thank you for downloading iTunes, but it hasn't download anything.  I've tried downloading in Internet Explorer and in Google Chrome and get the same thing.  I've rebooted my PC and tried again using either browser and get the same result.  My PC O/S is Windows 8.1 64 bit.  I have no idea why this happening or how to fix.  Any advice or suggestions?  Thanks.
    Bob

    Perhaps try downloading and saving a copy of the installer to a different PC. (If you're on a 32-bit Windows system, try to download on a different 32-bit Windows system.) Copy the iTunesSetup.exe installer to an external hard-drive, or a large-enough thumb drive or burn it to a CD-R. Carry the installer back to your PC, copy the installer to your hard drive. (Don't run the install from the ExHD, thumb or CD-R.) Start the install by doubleclicking the iTunesSetup.exe file.

  • When i try to sync my ipad with my pc to share pictures, i get a message to update to 11.1 or greater. when i try to download the latest version of itunes, the message says i already have a larger version. i am confused. help!

    when I try to sync my Ipad with my pc, I get a message to update to 11.1 or greater itunes version. when I tried to download the latest version of itunes, a message says i already have a greater version. can anyone help?

    Hi,
    Do you have iTunes 11 on your imac? What OS X do you have?
    Jim

  • Unable to download the latest version of iTunes (11.1)  for Windows XP

    I am trying to download the latest version of iTunes (11.1)  for Windows XP.  When I click on download from the Apple iTunes Support site (http://www.apple.com/itunes/download/ ), no file is downloaded from Apple.  What gives?  And yes, I did check the Downloads area as well as running a file search on the system so please do not ask.
    Also, in browser debug mode, it gives me the URL https://secure-appldnld.apple.com/iTunesSetup.exe but there is no file available.

    Hey Gambitv,
    Thanks for the question. I understand you are experiencing issues downloading and installing iTunes. The following resource may help to resolve your issue:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thanks,
    Matt M.

  • Anyone having difficulty downloading the latest version of itunes?

    I am trying to download the latest version of itunes and can not. I am using windows. after several failed attempts I have now received a message saying that the older version of iTunes cannot be removed. Contact your technical support group. HELP !! please...

    Try this post.
    tt2

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