HT201210 I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem
I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Copied from this website.
http://support.apple.com/kb/TS3694#error3194
Similar Messages
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i was updating my i phone 4 to ios 7 , and this message appeared " This device isn't eligible for the requested build" , how can i solve the problem?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Copied from this website.
http://support.apple.com/kb/TS3694#error3194 -
I have mobile me account now and so my apple id is switched from my email address to my mobile me address. Since I have made this change I can't update my apps. Everytime I try to sign in it won't recognize the switch. I have updated all the proper information on my iphone, however, when updating apps it still shows my apple id as my email address and not the mobile me account address. I am not sure what else to do??? I have even sync'd my iphone and tried to do it through my pc, however, it says that it can't update (nothing to update). I have ten updates sitting on my iphone apps...What to do...what to do? Very confused.
Where are you trying to log in? You should be able to change your ID at http://appleid.apple.com - can you log in there?
Before you change your ID you should log out of the iTunes Store and on any devices which are logged into iCloud. Then once you've changed it you can log back in with the new ID. (Your iCloud synced data will disappear from the device when you do this but will reappear when you sign back in - give it time).
If you are unable to sign into http://appleid.apple.com you will need to contact Support. Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html -
I have been installed latest version of iTune is 11.1. And others options also, so your suggestion is not helpful for me. How can I do my iPad 2 for now?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers, Tom -
resieving all the time this text ... with ipad iphone ???
have newes software 10.7.2 and news itunes 10.5
this device isn't eligible for the requested build
what can i do ????Can you get a Wi-Fi connection on your iPhone?
I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up. -
Trying to update my iPad but it keeps telling me there's no Internet connection but there is, any advice???
Can you update via itunes on a computer?
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It says, 'The iPad "My iPad" could not be updated. This device isn't eligible for the requested build." I don't get an error number. It's an iPad 2.
Have you tried following the troubleshooting for that error message on this page : http://support.apple.com/kb/TS3694 ?
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Whenever I try to do a update/restore to iOS 4.3.3 I get an error saying "this device isn't eligible for the requested build." This only started happening after I installed Xcode to enable the multitasking gestures, while on 4.3.2. Thanks.
Try manually downloading the update.
Here is the update for the iPad 1;
http://appldnld.apple.com/iPhone4/041-1010.20110503.ScEp3/iPad1,1_4.3.3_8J3_Rest ore.ipsw
After you have downloaded the update, attach your iPad to your computer, open iTunes and select your iPad in the devices list. Press & hold the Option/Alt key and click the Check for Update button. Browse to where you downloaded the update and Choose it. iTunes will handle the rest. -
MY IPAD IS DISABLED I TRIED TO RESTORE IT BUT ITS SHOWING MESSAGE "The iPad could not be restored. the device isn't eligible for the request build"
Follow the steps here:
Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support -
when i doing my update my ipad 3 why the itunes show this message ? (the ipad could not be restored this device isn't eligible for the requested guid ) what can i do now please reply urgent thanks
Make sure you have the latest software on your computer (tap to enlarge image)
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iOS 5 update issues. It tells me "This device isn't eligible for the requested download." Anyone else having this issue? It's giving me this message for my iPhone 4 and iPad 2.
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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I tried to update my Iphone 5 to 6.1.4 and i got massage the device isn't eligible for the requested why and how to update?
Hello gyawalip,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines the 3194 error and steps that may lead to a potential resolution:
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451
Thanks,
Matt M. -
2/25/14, wanted to update iPad mini so connected it to an updated MacBook (10.6.8) and got this mess: "This device isn't eligible for the requested build". NOW my iPad has been wiped clean, can't restore, can't back up. HELP?
2/25/14, wanted to update iPad mini so connected it to an updated MacBook (10.6.8) and got this mess: "This device isn't eligible for the requested build". NOW my iPad has been wiped clean, can't restore, can't back up. HELP?
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i'm trying to update to 4.3.4 but its giving me "iphone could not be updated this device isn't eligible for the requested build" . . . i dont know what going on . . anyone ?
SOLUTION FOR ALL.
This works. Thanks. The best way to do this is through the terminal. Just do the following commands in terminal:
Type sudo su
Press enter
Then enter your password and hit enter
Type vi /etc/hosts
Move your cursor with the down arrow to the line that has gs.apple.com without a # at the beginning of the line.
Move cursor to the beginning of that line.
Type i# then press the esc key.
Type :wq
Press enter
Type exit
Press enter
Now you can quit out of the terminal application. This likely is a problem caused by Tiny Umbrella denying itunes communicating with the apple servers. -
the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod ?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
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