HT201210 I have 4s facing hang problem after updating when i dicline the call the keypad geting locked ,touch stop working unable to unlock the phone .then what i can do i restart the phone with pressing home key & power key together then i am able to ace

I have 4s with 16GB storage capacity using IOS 7.1.2.
Facing hang problem after updating when i decline the call the keypad getting locked ,touch stop working unable to unlock the phone .
Then what i can do i restart the phone with pressing home key & power key together then i am able to access it.
Kindly resolve the issue as soon as possible
Ashish
[email protected]

Did you already try to set it up as a new device, as explained in this article?
iOS: How to back up your data and set up your device as a new device

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