HT201210 I'm trying to update my iOS to 6.0, using iTunes (with my 4s connected via USB and WiFi is on also). I get a message that 'there are purchased items on my iPhone that have not been transferred to my iTunes library. Yet, I can't find those items!
I'm trying to update my iOS to 6.0, using iTunes (with my 4s connected via USB and WiFi is on also). I get a message that 'there are purchased items on my iPhone that have not been transferred to my iTunes library. Yet, I can't find those items! Help! There is not error message number just the text message. I've searched for an answer but have found nothing on "transfering items purchased to your iTunes library".
Right click on your device icon on the left pane of iTunes and click on transfer pur....
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How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.
Thanks. This seems to have worked easily.
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Good morning
I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
"There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
Please advise how I can transfer these files, I am not sure what files are in question.
I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
Regards
Mark Priceokay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on? -
When I am trying to upgrade my iphone to IOS7.0.2 by connecting my my iphone and macbook, it shows "There are purchased items on the iPhone “asingh’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue? ". I hit the same issue and lost a lot of apps from my iphone. Can someone help on how to resolve this issue? I can automatically upgrade my software on the iphone but how shall I resolve any future updates of "Apps"?
I appreciate the answer, but what you describe is not entirely accurate. First, to even see view, you have to enable the menu by clicking on the icon in the upper left. View allows you to show the sidebar.
Second, you will NOT see your devise listed in sidebar or anywhere else. Instead, you have to click on "devise" from the sidebar menu, wait a minute, and then it will finally show up under "devise." Or maybe it just takes a minute to show up whatever you do.
Third, right clicking on your devise will take you to a menu with "transfer my files" on it, but then iTunes will refuse to make the transfer. Instead, it will tell you that <your apps> on your <devise> could not be transferred to iTunes "because you are not authorized for it on your computer." Apple unhelpfully suggests going to store> authorize this computer. There is a "store" menu item on the sidebar, but it has no "authorize this computer" sub-menu. Instead, go to the horizontal menu at the upper left, and THERE you will find "store" and the "authorize this computer" sub-menu. Now you can transfer your files, to who knows where.
My iPhone 5 is my first Apple devise. So far my experience has been, to do A, which must be done right now, you must first do B. To do B you must first do C, which is unexplained save in answers in user forums. To do C you must first do D, which, after several hours of research and puzzle solving, can eventually be done. -
II have an iPhone 4. I want to update my iPhone operating system but when I do, it says I have purchases that haven't been transfered to my iTunes library. I sync my phone everytime I plug it in (automatically), so I'm not sure why I'm getting the message. I have updated opertating systems before and lost everything, photos, contacts, music, aps, etc so I've been hesitant to do it this time, but my phone is just too slow and aps keep crashing etc.
Short of going through and manually verifying every app and song ive purchased, how can I figure out what is missing from my library, and begin this update?
Thx
Jonthanks, but the device displays on the top right of the latest version of itunes, and i doesn't allow a right click. You can open it and access the info inside but theres no option to "transfer items" anywhere :-s
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hi there the problem with my iphone is that there are at least two or more contact numbers that i cannot send sms although the rest are working perfectly well can anyone please help?
Tap Messages and make sure Send as SMS is turned on.
If that doesn't do it, maybe Apple's doc will help -> iOS: Troubleshooting Messages -
I think I have transferred all purchased items but I keep getting the same message and I am afraid that i will lose all my purchases when i update it if I choose to continue.
With the device connected, select File > Transfer purchases.
If there is content from multiple Apple IDs on the device, each Apple ID must be authorized on the computer. -
...Library. But I have no idea which ones and how to do that. Can someone help me?
Transfer Purchases > File > Devices > Transfer Purchases
More Info Here > http://support.apple.com/kb/HT1848
RmeWa wrote:
I have no idea which ones
iTunes on your computer will Automatically do the work for you. -
how do you transfer material and is it important?
Make sure all content is transferred and device is backed up.
Transfer purchases
http://support.apple.com/kb/HT1848
How to backup
http://support.apple.com/kb/HT1766 -
When trying to update phone, a message says i have purchased items that have not been transferred to iTunes, what is this?
We need a bit more information to help.
Are you trying to update your iPhone using iTunes on your computer? If so, did you make purchases through the iTunes Store or App Store on your iPhone, and fail to sync them with your computer? That is the likely meaning of what you are seeing. If this is true, the purchases would be added to iTunes in your computer before the upgrade proceeds. -
i'am using iphone 5, i tried to update the ios 8.0.2 using the shift key in itunes update @ windows 8 i have the file which i downloaded, but it says that firmware version is not compatible. what can i do for it . help me friends
Hello vinoth1986,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning update issues:
If you can't update or restore your iPhone, iPad, or iPod touch
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
what happens if your trying to update your ipod but its telling me i have purchases that has not been transferred to my itunes libary and its says i can still do it but im scared its gonna erase something but i dont know how to transfer things either!!!
Transfer the purchass by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
In iTunes 11 use Control+B to show the Menu bar then go to iTunes>File>Devices>Transfer Purchases
If not transferred, the purchases will not be on the iPod after the update. -
Hi!
Am totally new to iphone and have a 3gs. Am trying to upodate software as in the itunes store it says that I need to to purchase. When I try to update a message says that there are purchases that hav not been down loaded to my library? As far as I know I haven't purchased anything from itunes as it would not let me until i upgraded! Totally confused would it be anything to do with purchases made on my computer through e-bay? Please help me someone as am terrified to upgrade until I know what this message means.
Would really appreciate any help please.
Many thanks
p.s How do you know what operating system you are on?http://support.apple.com/kb/HT4972
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How can I move/copy scanned photos that were sent to my gmail account? I have not been able to move or copy to iPhoto.
Hello SusieMacBook,
Welcome to the Apple Support Communities!
You can definitely get these photos into iPhoto if they are the correct file type (JPEG, GIF, TIFF, and PNG). The way you import the photo attachments depends on where you check your e-mail. The following article is for iPhoto 11 (but should work for previous versions as well). It outlines how to import photos from Mac Mail, other e-mail applications, and web browsers, so just look at the section that applies to you.
iPhoto '11: Import a photo sent in email
http://support.apple.com/kb/PH2354
I hope this helps!
Best,
Sheila M. -
Dear all,
Since wednesday morning the Wi-Fi and Bluetooth of my iPhone 4S have not been wirking any more. They appear as "unactive". I restored the system, updated it to 7.0.4., but nothing changed. Can anyone please help me?Last night I wiped the phone and did a complete restore. Lo and behold the wifi was working again after the restore finished. GREAT. 30 minutes later went to look at the phone and no wifi again, great!
So if my wifi chip coincidentally fried itself during the update, I supposed it coincidentally unfried itself during the restore, only to fry itself again later. Clever chips these.
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