HT201210 ive updated to ios6 and now my 4s has frozen and wont do anything. the apple sign is on the screen with a line below. any ideas how to fix this

ive updated my 4s with the ios6 and now my phone has frozen and isnt responding. the apple sign and a line below it is on the screen. any help??

This symbol means you need to connect your phone to your computer's iTunes via the USB cable and restore the phone.

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HT4623 I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?

I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?

You have to download the individual youtube app now. It is no longer a nataive ios app from apple in ios6

HT5557 since i updated my Apple ID with correct email address I can now only send imessages to email addresses and not iphone numbers - any idea how to fix this problem ?

since i updated my Apple ID with correct email address I can now only send imessages to email addresses and not iphone numbers - any idea how to fix this problem ?

You might want to try contacting Apple for assistance by going to https://expresslane.apple.com, then click See All Products and Services>iTunes>iTunes Store>Passwords & Security Questions>Lost or Forgotten Apple ID password. They should be able to explain what's going on and help you reset the password for the old ID if necessary. The call should be free.

I cant update my software. It downloads updates , then says, 'an error has occurred and updates have not been installed'. I am now behind 6 months on updates. Any idea how to fix this?

I cant update my software. It downloads updates , then says, 'an error has occurred and updates have not been installed'. I am now behind 6 months on updates. Any idea how to fix this?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update. Post the log text, please, not a screenshot.
If there are runs of runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.

I updated my Mac Book Pro to Yosemite, now to says it's not compatible with my Cannon copier. Any idea how to fix this problem?

I updated my Mac Book Pro to Yosemite, now it says it's not compatible with my Cannon copier. Any ideas how to fix this problem so I can use my Cannon copier again? Thanks for any help!

If MF4150 is correct...
http://www.usa.canon.com/cusa/home
search MF4150
click >Drivers & Software
Verify or choose Yosemite 10.10 - then click the [+]
Again verify Yosemite > click agree > click [DOWNLOAD]
The rest should be self-explanatory
ÇÇÇ

All websites automatically going to Mobile versions when using safari and firefox (likely started after mavericks update) Anyone have any idea how to fix this?

Not exactly all websites but many seem to be defaulting to their Mobile versions when using my Macbook Air... this is not dependent on browser type (Safare, chrome and firefox have been tried)... this is a new problem and may have started after the Mavericks update (although I am not 100% sure about the timing).
Has anyone had this problem? Any idea how to fix this?

Not exactly all websites but many seem to be defaulting to their Mobile versions when using my Macbook Air... this is not dependent on browser type (Safare, chrome and firefox have been tried)... this is a new problem and may have started after the Mavericks update (although I am not 100% sure about the timing).
Has anyone had this problem? Any idea how to fix this?

Having a MBPr late 2013 and having a sound problem the sound does not come tom the headphones even its all the way up and when i remove the headphones it docent come out the internal speaker either ? any idea how i fix this?

the sound do not come out the headphones sometimes altho its all the way up in the setting and when i remove the headphones the sound doesnt come from the internal speaker either and only a reboot fixes the problem and thats annoying! any idea how tto fix this?

Hello. I've been able to play sound without problems through headphones or external speakers to date - the output always switched to these automatically until today. Now, sound output continues through internal speakers even if I plug in headphones or external speakers.
- I tested the headphones and speakers on other devices: they work fine.
- When I plug in headphones or speakers into the audio output port (I have verified that I'm not using the input jack) the devices are not detected and are not listed under the output tab in system preferences-sound.
I concluded from this that I probably had a problem with the audio port, so to test that I tried the following. I plugged a powered multi-USB device with ports for microphone line-in and headphone line-out into the USB port and switched it on. I verified that it was working by plugging a USB stick into the multi-USB device - this was recognised successfully, so the device was clearly working. I then plugged in headphones and speakers into the audio line-out on the multi USB device - but still no sound came through them (and tey were not listed among output devices) and the Mac continued using internal speakers.
What should I do? Does the latter test suggest that the problem does not lie with the audio port, or is my test not conclusive? What would you advise?
Many thanks indeed!
NG

I am trying to pair my cell phone and tablet using Messages App, but only MMS messages will come through on my tablet. I've tried pairing and unpaired, reinstalling app on my tablet, and can't figure it out. Any idea how to fix this?

I am trying to pair my cell phone and tablet using Messages App, but only MMS messages will come through on my tablet. I've tried pairing and unpaired, reinstalling app on my tablet, and can't figure it out. Any idea how to fix this?
Thanks

I Shared my most ridiculous situation but didn t log under your problem.
sorry, I gave you your answer under sunshine99 or Dianna. I want out and you want in.
if you not find just email me at [removed]
thanks
Personal information removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

My iphone 4 went into recovery mode for some reason and it is unable to be restored. any ideas how to fix this?

my iphone went into recovery mode for some reason and is unable to be restored. it wont turn on and when plugged into a charger it shows a usb and itunes symbol. so i plugged it into my mac and connected to itunes then itunes said it has detected a phone in recovery mode and needs to be restored. so it goes through the restoration process for a couple minutes or so then stops and says itunes is unable to restore because an unknown error occurred (2001) or (2006) and other times i try it says its unable to restore because itunes cant detect the device... any ideas how to fix this?

Errors 2000-2009 (from Apple support): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604. If the issue persists, it may be related to conflicting security software.
2001: Use up to date software. Make sure your device is in DFU Mode: http://www.iclarified.com/entry/index.php?enid=1034
2006: Use a different USB cable. Possibly the one that came with your iPhone.

I am using a T61 ThinkPad with an external hard drive and my itunes library keeps disapearing but remains on the external drive. Any idea how to fix this so my music doesn't disapear all the time? It's a real drag pulling music back into iTunes each week.

I am using a T61 ThinkPad with an external hard drive and my itunes library keeps disapearing but remains on the external drive. Any idea how to fix this so my music doesn't disapear all the time? It's a real drag pulling music back into iTunes each week

In iTunes 11 uncheck the preferences setting in in the iTunes Preferences panel "Advanced > Copy Files to iTunes Media folder when adding to Library"

In my email all the messages from one person bunch together and I would like to separate them. I have done this before on my iPhone but just recently got an iPad and its doing it on this, so does anyone have any ideas how to fix this issue?

In my email all the messages from one person bunch together and I would like to separate them. I have done this before on my iPhone but just recently got an iPad and its doing it on this, so does anyone have any ideas how to fix this issue?

Settings >> Mail, Contacts. Calendars >> Organise by Thread. Switch to OFF to see every individual email in the Inbox.

TS1424 I have downloaded a series of prison break but 3 episodes are saying "you do not have permission to access the requested resource" and "this episode can not be downloaded at this time" any idea how to fix this please??

I have downloaded a series of prison break but 3 episodes are saying "you do not have permission to access the requested resource" and "this episode can not be downloaded at this time" any idea how to fix this please??

I got this error with my iPad 3, my wife's iPhone 4, but not with my iPhone 4s.

I keep trying to send emails and it says its rejected by the server because it doesn't allow relaying... Any ideas how to fix?

I keep trying to send emails and it says its rejected by the server because it doesn't allow relaying... Any ideas how to fix?

There is something else that can cause this issue. Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

When I launch I message it freezes my computer and eventually crashes. Any idea how to fix this?

My imessage works with my ipad and iphone but when I launch imessage on my computer, it just freezes the computer and then eventually crashes. Any idea how to fix this?
Thanks!

My imessage works with my ipad and iphone but when I launch imessage on my computer, it just freezes the computer and then eventually crashes. Any idea how to fix this?
Thanks!

HT4539 I followed the instructions given to turn my automatic download icon in my iphone 3 and still goes back to off position. Any idea how to fix this issue without getting a new one?

I followed the instructions given to turn my automatic download icon in my iphone 3 and still goes back to off position. Any idea how to fix this issue without getting a new one?

Something may have gone amiss on your iPhone.
To attempt to correct this follow these steps:
Backup your iPhone using iTunes or iCloud.
Use iTunes to completely restore your iPhone as Factory new.
Monitor battery usage to see if it is normal. If not, you may have a hardware problem - if so, contact Apple support.
Restore your iPhone from your backup above.
Check battery usage to confirm that it is still normal.

HT201210 ive updated to ios6 and now my 4s has frozen and wont do anything. the apple sign is on the screen with a line below. any ideas how to fix this

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