HT201210 My iPhone will not update or restore from iTunes. It's frozen

My iPhone will not update or restore from iTunes. It's frozen

You may be in a recovery mode follow this article http://support.apple.com/kb/HT1808
If you have a backup you can restore your contents by following this article
http://support.apple.com/kb/HT1414
Good Luck!

Similar Messages

  • HT201210 this was not helpful, my iphone will not update or restore and my itunes will no longer reconize it, what should I do?

    this was not helpful, my iphone will not update or restore and my itunes will no longer reconize it, what should I do?

    iOS device not recognized in Windows

  • Ipod will not update new songs from itunes

    My ipod will not update new songs from itunes. I've purchased several songs from the music store, updated my playlists and as added some from my CD collection and they are not transfering from my library to my ipod.
    I've tried numerous configurations under the preferences - ipod menue but still can't get them to transfer.
    One error I occasionally get is "ipod cannot be updated because there is not enough free space to hold all of the songs in the itunes music library"
    There is plenty of room on my ipod so I can't figure out why. It almost seems as if it is trying to copy all of my songs not just the new ones because all songs in my librbary are checked.

    Thank you for responding.
    Doesn't it have to be on either manual or auto update? What other option is there?
    I will try downloading latest updates.
    I know it will work if I reset it (have done it a few times already). I just hate having to restore factory settings everytime I want to put a new song onthe ipod.

  • HT4623 my iphone will not update or restore

    my iphone wont udate or restore

    did you manage to sort your phone out? my phone wont update or restore?

  • Why won't my iPhone 6 not update or restore in iTunes 12.1.0?

    I just bought an iPhone 6 and was able to sync to iTunes 12.1.0 on a mac mini running Mavericks. I was prompted to update the phone to a newer operating system. It failed and so did the restore. I updated the computer to Yosemite, I have the latest iTunes and still nothing. Does anyone have a solution? I believe the phone is stuck in recovery mode. Thank you.

    Place your iPhone into recovery mode as described here.  You may have to try this more than once to get it into recovery mode so it will complete.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • My iPhone stopped when i tried to update now it will not update or restore it just has the plug in itunes symbol, My iPhone stopped when i tried to update now it will not update or restore it just has the plug in itunes symbol

    My iPhone stopped when i tried to update now it will not update or restore HELP

    iPhone and iPod touch: Unable to restore

  • Help please. Iphone was Backed up yesterday. But today's didn't finish. Now, I have a file but it will not allow a restore from said file. And yesterday's is gone. What the hello do I do?

    Help please. Iphone was Backed up yesterday. But today's backup didn't finish. Now, I have a file (marked today) but it will not allow a restore from said file. And yesterday's is gone. What the hello do I do? IS there anyway to get my sms back post restore/update?

    The problem is absolutely not Reader. The problem is that FireFox has stepped in front of Reader and handles all the PDF stuff - wrongly in your case. FireFox is DESIGNED to take over PDF files. But it is not capable of doing IRS forms!
    To start with go back to IE for these forms. When you save them to disk DO NOT DOUBLE CLICK ON THEM until this is fixed. Just open the in the normal way - start Adobe Reader and use Open from the File menu.

  • HT4061 My phone says it needs to connect to iTunes.  I do this and it will not update or restore factory settings.

    My phone says it needs to connect to iTunes.  I do this and it will not update or restore factory settings?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • My iPhone will not update from version 4.1

    My iPhone will not update from version 4.1, everytime I try to update on the iTunes iPhone screen, the response says "your iTunes version is current"....I am not trying to update iTunes, I just want to update my iPhone. How do I fix this?

    You must purchase 10.5.8 from an Apple store, either in person or online. You can also update to 10.6.8 (Snow Leopard) if you have an Intel Mac. The current version is Lion, (10.7), but you must have Snow Leopard installed to upgrade to Lion. You also need an Intel Mac.

  • My iPhone will not update to iOS

    Hi,
    My iPhone will not updat eto iOS 6.
    It will update for about 5 minutes and then it says it cannot update.
    it is really frustrating because I am excited to see whats new.
    It is on a power source.
    Anyone can give suggestions?
    Thanks.

    Did you check your security software settings, to make sure, that iTunes can contact Apple servers?
    iTunes for Windows: Troubleshooting security software issues

  • TS3988 my iphone will not update to the new email and password

    my iphone will not update with the new email and password

    Is your phone signed into an old iCloud ID of yours in Settings>iCloud?

  • I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?

    I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?

    Normally, I would suggest restoring the iPad and uninstall and reinstall iTunes but you have done both of those things - more times than you ever imagined!
    Have you thought about turning auto syncing off?
    Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
    If you do this you can backup the iPad right away before it syncs. You may want to go into all of the iTunes tabs and just make sure that all of the current content on the iPad is selected to sync before you actually do sync.
    This doesn't solve the problem, but it would prevent the automatic sync and erasing content. Hopefully, in the next few days- when iOS 5 is released - you will also be relieved of this weird iPad behavior - since the iOS devices are supposed to become PC free.
    BTW - and this is no excuse for what you are experiencing, but I have found that some of the game apps that I had on my iPad turned out to be quite troublesome and after I removed them, my problems went away. I know that is almost sacrilege with regard to the Angry Birds addiction .... But I'm just saying ...

  • HT4623 my 2nd. generation ipod will not update the software from 2.2 to 4

    my 2nd. geration ipod will not update the software from 2.2 to 4 or 6.

    Are you sure you have a 2G? A 1G can only go to 2.1 via iTunes but a 1G can go as high as 3.1.3 that you get here:
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    Identifying iPod models
    To If you do have a 2G that can go to 4.2.1 by:
    iTunes: Backing up, updating, and restoring iOS software
    For 4.2.1 you need iTunes version 10.X and that requires OSX 105.8 or later.
    If you have 10.4.11 you can only go to iOS 4.1 since that OSX can on go to iTunes 9.X

  • Time Machine will not let me restore from backups after June, 2013.  I can see the files on the external hard drive but Time Machine skips all of them and goes back to June, 2013. Does anyone have any idea what the problem is?

    Time Machine will not let me restore from backups after June, 2013.  I can see the files on the external hard drive but Time Machine skips all of them and goes back to June, 2013. Does anyone have any idea what the problem is?

    rtilghman wrote:
    telling me to buy a new router is NOT a solution.
    And why not? Apple is selling these things like BigMacs. They can't make enough of them. You've been suffering since May because you refuse to get a decent router.
    Can you imagine if a company that makes a refrigerator told me that I needed to upgrade my electrical system to rectify a problem with their device? What kind of response IS that?!?!
    What if the problem with their device is that it requires a new-fangled "grounded" outlet and your circa 1890 house doesn't have grounded outlets. Would you refuse to purchase a $ 25 adapter on principle?

  • Time Machine will not let me restore from recent backups.  I can see them on the external drive but will not restore sooner that June of 2013!  Any suggestions?

    Time Machine will not let me restore from recent backups.  I can see them on the external drive but will not restore sooner that June of 2013!  Any suggestions?

    All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.

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