HT201210 PPlease help. I've lost some of my contacts and cant get into my hotmail account. Catherine Taylor
Hello.....can you help me please?
"Hmmm. I would have thought it was. That's exactly what professional IT people do when they have an issue like this. It's a very professional step. Seems to me the major FAIL is here:"
So do you actually enjoy troll through forums to waste everyone's time? Or do you just have no life? How is use your backup a professional answer? Is it because all of the IT guys have such a high IQ that they are inadequate of engaging in a human conversation?
"Do you actually think there's a computer system somewhere where that advice doesn't hold?"
Yes all the previous Mac OS I never had to backup before transition into newer version.
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And it started happening after I downloaded your new firefox version! Please help me as soon as you can!
HI
Insert the Installer Disk that came with your computer. Restart your computer and hold down the 'C' key. Be patient as this will take a while.
When you see the Installer Screen present you with a window of many languages you can release the 'C' key. Click the right arrow button to progress past the screen. Click on the Utilities Menu in the Menu Bar at the top of screen. Select the Reset Password Utility option. Click on your hard drive's icon. Select the account you're interested in. Key in the password you want. Click Save. Reboot the mac.
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