HT201210 The iPad "My iPad" could not be updated. This device isn't eligible for the requested build.
It says, 'The iPad "My iPad" could not be updated. This device isn't eligible for the requested build." I don't get an error number. It's an iPad 2.
Have you tried following the troubleshooting for that error message on this page : http://support.apple.com/kb/TS3694 ?
Similar Messages
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the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod ?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
i'm trying to update to 4.3.4 but its giving me "iphone could not be updated this device isn't eligible for the requested build" . . . i dont know what going on . . anyone ?
SOLUTION FOR ALL.
This works. Thanks. The best way to do this is through the terminal. Just do the following commands in terminal:
Type sudo su
Press enter
Then enter your password and hit enter
Type vi /etc/hosts
Move your cursor with the down arrow to the line that has gs.apple.com without a # at the beginning of the line.
Move cursor to the beginning of that line.
Type i# then press the esc key.
Type :wq
Press enter
Type exit
Press enter
Now you can quit out of the terminal application. This likely is a problem caused by Tiny Umbrella denying itunes communicating with the apple servers. -
when i doing my update my ipad 3 why the itunes show this message ? (the ipad could not be restored this device isn't eligible for the requested guid ) what can i do now please reply urgent thanks
Make sure you have the latest software on your computer (tap to enlarge image)
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HT201210 The iphone could not be restored.This device isn't eligible for the requested build
Can anyone help me in restoring my iPhone .
1) I updated my iPhone to iOS6 wirelessly and for some reason it stucked in Recovery Mode loop.
2) I tried everything to came out of Recovery Mode loop but nothing worked.
3) I don't have any backup so now im just trying to Restore/Update(i know i'll loose all my data ) As i just want my phone to work.
4) The latest iOS6 image is downloaded with iTunes version is 10.7.
5) But every time i try to restore it just stucks with the message."The iphone could not be restored.This device isn't eligible for the requested build."
Any solution ?were you running a beta version of the software before updating?
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my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.
sounds like your phone was jailbroken. If this is the case, you're hosed.
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http://ipadhelp.com/ipad-help/ipad-iphone-isnt-eligible-for-the-requested-build/
This fixed my problem. For the last year I could not update after iOS 4 was released, restore or restore from a back up on my iMac model from mid 2007 with intel. The only way around this problem was to use my old HP laptop to use my Apple products. After several phone calls to Apple support, nobody at Apple could figure this out. I was told I would have to pay Apple for the support because my iMac was not under warranty. I have searched the web on and off to try several different solutions and all except this one have failed. If others have found this, I must have missed it in the forums. I am only posting this to help anyone that has had this issue.Downgrading the iOS is not supported. Also if you have iOS 5 beta then I assume that you are a registered developer, in which case you should be posting in the confidential developer forums : https://devforums.apple.com/index.jspa
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HT201210 this iPhone could not be restored. this device isn't eligible for the request build
this is the message from my iphone when i want to restore it to ios 6.1 now it is on 6.1.2
cant go backwards on SW
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"The iPad "___" could not be restored. This device isn't eligible for the requested build."
I tried all the trouble shooting steps listed here, and none worked.
http://support.apple.com/kb/TS1275
Any help would be great!
Edit: iTunes and my Mac OS are all running on the most up-to-date versions.
Edit 2: FYI I already tried everything mentioned here, as well. Nothing worked.
http://www.idownloadblog.com/2011/12/28/device-not-eligible-upgrade-restore-requ ested-build/Got it.
For anyone else who may find this thread and has the same problem in the future, here's what I did.
http://osxdaily.com/2011/11/03/fix-this-device-isnt-eligible-for-the-requested-b uild-error-in-itunes-when-updating-ios/
In case that link stops working, what I did was I exited iTunes, and then manually edited my hosts. The process is this:
Go to the hosts file. For Mac OS X this is located at: /etc/hosts or /private/etc/hosts and in Windows it is located at: c:\windows\system32\drivers\etc\hosts
Open the hosts file with Administrative privileges so that changes can be made and saved (eg: sudo nano /etc/hosts)
Look for a line that resembles something like this:
74.208.10.249 gs.apple.com
Put a # in front of that to comment it out, making it now look like this:
# 74.208.10.249 gs.apple.com
Save the hosts file (control + O)
Flush DNS cache and restart iTunes
Essentially, anything with a gs.apple.com address, put a # and a space in front of it. Then, AFTER that, I flushed my DNS cache. The article says to do that before, but I found doing it after manually editing the hosts was the only way to get it to work. Here's how:
Quit out of iTunes and open the Terminal in OS X Lion, then type:
dscacheutil -flushcache
Then you should be good to go. Hope this takes you less time to fix than it did for me. Cheers! -
"This device isn't eligible for the requested build" Trying to restore to 4.4.1
Hello,
I adquired yesterday the appleTv 2g. It comes with the 4.2.1 (2100) firmware. I would like o update it to the ios 5. But I press "restore" button on itunes, it downloaded the 4.4.1 and it keep saying: "This device isn't eligible for the requested build".
I don't know what's happening. Can anybody help me?
Thank you very much.The software versions are signed by Apple.
If they are superceded or revoked the digital signature can be unobtainable.
Many have posted issues with 4.4 and 4.4.1 and at least one site suggests these firmwares have been revoked pending bug fixes.
I have not tried to update yet - when issues are posted I prefer to stick with what I've got.
You may be able to update to 4.3 via itunes, the last 'good' version. -
When degrading to iOS5 to older it shows the following error "The iPad "iPad" could not be restored. This device isn't eligible for the requested build",i have tried with red snow after that it was the same.Can any one help me in this.
Downgrading the iOS is not supported. Also if you have iOS 5 beta then I assume that you are a registered developer, in which case you should be posting in the confidential developer forums : https://devforums.apple.com/index.jspa
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HT201210 the iPhone "iPhone" could not be restored. This device isn't eligible for the build request
the iPhone "iPhone" could not be restored. This device isn't eligible for the build request?
what do I do!!!!!!!!!!!!!!!!????????????????????follow this http://support.apple.com/kb/TS4451?viewlocale=en_US
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Error Message when i try to restore my iPhone: The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build. HELP PLEASE!!!!
My Ipad and Iphone 3gs is both have issues too! I'm ready to give up! lol HELP ANYONE......
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I can't restore my iPhone 4S the iPhone " " could not be restored. This device isn't eligible for the requested build. What I have to do?
You can also take a look at this information from this support document: http://support.apple.com/kb/TS3694
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
why my iphone could not be restored ? and what is the meaning "this device isn't eligible for the requested build"
Covered in this support article:
http://support.apple.com/kb/ts4451
Which, you used to get here. You need to read the article & go through the troubleshooting steps.
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